Top 27 Consumer loan specialist Jobs in Columbus

Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
- Office
- High school diploma or GED
- Business development
- Paid parental leave
- Paid holidays
Quick Apply
Audiologist / Hearing Instrument Specialist
Sonova —Delaware, OH
- $70,000 - $80,000 a year
- Monday to Friday
- Doctoral degree
- Mid-level
- Clinic
- Continuing education credits
- Paid holidays
Retail Collections Specialist II Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Consumer Finance Specialist 2 - 20059340
State of Ohio - Commerce —Columbus, OH
- $48.93 an hour
- Full-time
- Office
- Finance
- Driver's License
- Paid holidays
- Health insurance
6d
Asset Management, Securitized Private Credit Analyst - Associate/Vice President
JPMorganChase —Columbus, OH
- $150,000 - $222,000 a year
- Urgently hiring
- Research
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Disbursement Specialist
Empora Title —Columbus, OH
- Full-time
- Mid-level
- Office
- Financial services
- Paid parental leave
- Disability insurance
Transaction Specialist IV
JPMorganChase —Westerville, OH
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
- Health insurance
- Tuition reimbursement
Customer Service Specialist
defi AUTO LLC —Columbus, OH
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
Transaction Specialist I
JPMorganChase —Westerville, OH
- Full-time
- Basic math
- Office
- Entry level
- Health insurance
- Tuition reimbursement
5d
Private Client Experience Specialist - Westerville, OH
JPMorganChase —Westerville, OH
- Online Application
- Mid-level
- Bachelor's degree
- 2 years
- Health insurance
- Tuition reimbursement
Resource Customer Experience Banker- Worthington Ohio Area
Huntington Bank —Worthington, OH
- Full-time
- Military
- Office
- High school diploma or GED
Operations Support Representative
Telhio Credit Union —Columbus, OH
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Data Visualization Manager, Vice President
JPMorganChase —Columbus, OH
- Full-time
- SQL
- Mentoring
- Senior level
- Health insurance
- Tuition reimbursement
Customer Experience Specialist, Home Lending
Upstart Network, Inc. —Columbus, OH
- $23.41 - $31.20 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Travel
- Health savings account
- Employee stock purchase plan
2d
Customer Experience Banker Resource- Dublin Avery Rd
Huntington Bank —Dublin, OH
- Full-time
- Military
- Office
- High school diploma or GED
Transaction Specialist I- Print Operator
JPMorganChase —Westerville, OH
- Full-time
- Ability to walk for extended periods
- 5 years
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Business Development Specialist - Columbus OH
Abbott Laboratories Employees Credit Union —Columbus, OH
- $23.08 - $38.46 an hour
- Full-time
- Up to 50% travel
- Research
- Mid-level
Quick Apply
Consumer Banker IV (Bexley)
First Financial Bank —Bexley, OH
- $23.56 - $26.44 an hour
- Full-time
- Mid-level
- Office
- 3 years
8d
Transactions Specialist I - Insertion Warehouse Team
JPMorganChase —Westerville, OH
- Overtime
- Ability to walk for extended periods
- Basic math
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Machine Learning Intelligent Operations Team - Quant Analytics Senior Associate
JPMorganChase —Columbus, OH
- Full-time
- Office
- Master's degree
- SQL
- Health insurance
- Tuition reimbursement
13d

I want to receive the latest job alert for consumer loan specialist in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

consumer loan specialist jobs near columbus

Customer Service Representative jobs in Columbus, OH

Financial Specialist jobs in Columbus, OH

Business Development Specialist jobs in Columbus, OH

Assistant Vice President jobs in Columbus, OH

Vice President jobs in Columbus, OH

Customer Experience Specialist jobs in Columbus, OH

Bank Operations jobs in Boston, MA

Operations Representative jobs in London, KY

Operations Representative jobs in Pittsfield, MA

Operations Representative jobs in Atlanta, GA

Outside Sales Representative jobs in New Jersey

Operations Manager jobs in New York, NY

Outside Sales Representative jobs in Houston, TX

Audiologist Assistant jobs in Oregon

Audiologist Assistant jobs in Memphis, TN

Audiologist Assistant jobs in Maine

Audiologist jobs in Elgin, IL

Audiologist jobs in Rapid City, SD

Audiologist Assistant jobs in South Carolina

Audiologist jobs in Philadelphia, PA

Senior Client Relationship Representative

First Merchants Bank -
Columbus, OH

Quick Apply

Job Details

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

MLO License
Financial sales
High school diploma or GED
Decision making
Financial product expertise

Full Job Description

First Merchants is seeking a Senior Customer Relationship Representative to join our team! This position is responsible for delivering a high quality and meaningful customer service experience by accurately completing bank transactions, opening accounts, and processing loan applications, as well as identifying products and services to meet the current and future financial needs of bank clients. They are responsible for meeting or exceeding established individual and team sales goals, as well as ensuring service metrics achieve the strategic and tactical goals of the organization.

As part of this role you will:

Customer Experience and Relationship Management
- Deliver a consistently exceptional client experience by managing complex service and relationship needs in a fast-paced, relationship-focused banking center environment.
- Serve as a trusted advisor by conducting in-depth conversations to understand clients’ financial situations and recommend integrated solutions across multiple product lines.
- Act as a point of escalation for advanced client inquiries and service issues, ensuring timely, accurate resolution and appropriate follow-through.
- Proactively strengthen client relationships by leveraging service insights and feedback to build loyalty, retention, and advocacy.
- Maintain accurate and complete client records to support effective relationship building and nurturing.
Operational Excellence
- Perform and oversee complex monetary and non-monetary transactions, ensuring
  accuracy, efficiency, and adherence to internal controls.
- Complete operational responsibilities including balancing cash, teller systems (TCR),
  vault, ATM, and branch transactions as needed.
- Process and review higher-risk or more complex client requests in accordance with policy, including stop payments, exceptions, and account maintenance activities.
- Support overall banking center operational integrity by identifying trends, exceptions, or risks and escalating as appropriate.
- Ensure daily security procedures and operational standards are followed consistently.
Sales and Business Development Leadership
- Lead by example in achieving individual sales goals while actively supporting banking center scorecard performance.
- Conduct advanced guided conversations to identify opportunities to deepen client
  relationships through deposits, lending, digital tools, and referrals.
- Open new consumer and business accounts and process loan applications with a high degree of accuracy and knowledge.
- Drive effective onboarding by ensuring clients are enrolled in appropriate digital banking services and completing required follow-up activities.
- Actively engage in teleconsulting activities, including outbound call blocks and call nights to support individual and team performance.
- Utilize CRM and sales tools to document activity, manage pipelines, and support incentive plan requirements.
- Partner with internal product specialists and refer clients to merchant services, treasury management, mortgage, and investment partners as appropriate.
Team Collaboration and Leadership
- Serve as a senior resource within the banking center, providing guidance and informal coaching to Client Relationship Representatives and Service Associates.
- Support execution of the sales management process through participation in huddles, meetings, coaching conversations, and skill development activities.
- Assist the Banking Center Manager with operational reviews, audits, branch balancing, and workflow optimization.
- Support associate problem resolution and procedural inquiries, reinforcing consistent service and sales standards.
- Senior Client Relationship Representatives will serve as Banking Center Mentors and
  support onboarding and development of new hires.
Risk Management and Compliance
- Ensure adherence to all regulatory, compliance, and information security requirements, including BSA, OFAC, CIP, EDD, and related reporting standards.
- Exercise sound judgment in identifying, escalating, and documenting risk-related
  concerns.
- Complete required training and maintain strong working knowledge of regulatory,
  operational, and product updates.

To be successful in this position, we require the following:

High school diploma or equivalent (GED).
A minimum of one (1) year of banking, sales, or related experience and a minimum of six (6) months of experience selling products or services.
This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
Ability to obtain Notary Public designation.
Ability to multi-task in a fast-paced environment.
In-depth knowledge of products/services offered by the bank (all lines of business).

The following would be a plus:

Prior banking experience.
Ability to sell and cross-sell bank products and services.

First Merchants offers the following:

Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

consumer loan specialist jobs in columbus

Senior Client Relationship Representative

Audiologist / Hearing Instrument Specialist

Retail Collections Specialist II Bilingual English and Spanish Required

Consumer Finance Specialist 2 - 20059340

Asset Management, Securitized Private Credit Analyst - Associate/Vice President

Disbursement Specialist

Transaction Specialist IV

Customer Service Specialist

Transaction Specialist I

Private Client Experience Specialist - Westerville, OH

Resource Customer Experience Banker- Worthington Ohio Area

Operations Support Representative

Data Visualization Manager, Vice President

Customer Experience Specialist, Home Lending

Customer Experience Banker Resource- Dublin Avery Rd

Transaction Specialist I- Print Operator

Business Development Specialist - Columbus OH

Consumer Banker IV (Bexley)

Transactions Specialist I - Insertion Warehouse Team

Machine Learning Intelligent Operations Team - Quant Analytics Senior Associate

I want to receive the latest job alert for consumer loan specialist in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected