Top 23 Credit collections specialist Jobs in Columbus

Retail Collections Specialist II Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Cash Application
MPW Corporate Services —Hebron, OH
- Microsoft Outlook
- Basic math
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
14d
Fleet Management & Aftermarket Sales Specialist
MH Equipment Company —Columbus, OH
- Weekends as needed
- CRM software
- Background check
- Microsoft Excel
- Wellness program
- Paid holidays
Quick Apply
Community Assistant
The NRP Group —Columbus, OH
- Full-time
- Apartments
- 1 year
- Reliable transportation
- Paid parental leave
- Paid holidays
Quick Apply
Credit Services Recovery Specialist
Huntington Bank —Columbus, OH
- Full-time
- Customer service
- Computer literacy
- Office
Cash Application Specialist
APCO Holdings —Westerville, OH
- Full-time
- Microsoft Outlook
- Finance
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
Quality Specialist, 2nd Shift
Anduril Industries —Ashville, OH
- $35 - $53 an hour
- Email
- Mid-level
- 3 years
- Electrical experience
Quick Apply
SR Accounts Receivable Specialist
Univar Solutions USA LLC —Dublin, OH
- Research
- Mid-level
- Office
Specialist, Cashiers & Student Accounting
Columbus State Community College —Columbus, OH
- $18.50 an hour
- Part-time
- High school diploma or GED
- Entry level
Affidavit Support Specialist
Upstart Network, Inc. —Columbus, OH
- $23.41 - $31.20 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Continuous improvement
- Health savings account
- Employee stock purchase plan
5d
Portfolio Support Specialist
29th Street —Columbus, OH
- $20 - $22 an hour
- Full-time
- Microsoft Excel
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Loan Sales Specialist
OneMain Financial —Reynoldsburg, OH
- $17 - $20 an hour
- Extended hours
- Spanish
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Commercial Specialist
Advance Auto Parts —Columbus, OH
- $15.60 - $17.35 an hour
- Weekends as needed
- ASE Certification
- Spanish
- Clean driving record
Quick Apply
Accounting Specialist
Environmental Comfort —Columbus, OH
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid time off
Quick Apply
FCBank, Commercial Relationship Manager
CNB Financial Corporation —Worthington, OH
- Full-time
- Office
- Business development
- Math
- Wellness program
- Paid holidays
Quick Apply
Property Manager
The Barcus Company, Inc. —Columbus, OH
- Full-time
- Sales
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Accounts Receivable
Sky Climber, LLC —Delaware, OH
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
13d
Specialist, Treasury - Cash Management
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Background check
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
1d
Floating Leasing Specialist
Harbor Group Management Company —Columbus, OH
- Weekends as needed
- Office
- High school diploma or GED
- Driver's License
- Commuter assistance
- Paid parental leave
Quick Apply
15h
Lead Software Engineer - Python/React, Ansible, RHEL
JPMorganChase —Columbus, OH
- $123,500 - $175,000 a year
- Full-time
- 5 years
- Senior level
- Leadership
- Health insurance
- Tuition reimbursement

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Explore jobs in more locations

credit collections specialist jobs near columbus

Retail Collections Specialist II Bilingual English and Spanish Required

JPMorganChase -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Foreign language proficiency
Computer operation
Phone communication
High school diploma or GED
Managing clients in a customer support role
Cultural competency
Customer engagement
Customer support
Technical Proficiency
Negotiation
Client interaction via phone calls

Full Job Description

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist II in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products
Utilizes customer service expertise to interpret needs and deliver continuous insights
Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
Excels both independently and collaboratively, driving team success and achieving goals
Follows all regulatory and departmental practices and procedures diligently
Takes ownership of each customer interaction while treating them with respect and responding with empathy

Required qualifications, capabilities, and skills

Reading and speaking in both Spanish and English fluently is required for this role
Communication, negotiation, information gathering, and decision-making skills
Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
Ability to manage complex customer interactions using empathy, composure, and sound judgment
Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
Ability to solve problems and effectively present and explain solutions
Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
High school diploma or GED required

Preferred qualifications, capabilities, and skills

Developing ability to use data to understand issues and opportunities
Developing skills in using AI technology for automation and prompt writing

Work Schedule

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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Refine Your Search

credit collections specialist jobs in columbus

Retail Collections Specialist II Bilingual English and Spanish Required

Cash Application

Fleet Management & Aftermarket Sales Specialist

Community Assistant

Credit Services Recovery Specialist

Cash Application Specialist

Quality Specialist, 2nd Shift

SR Accounts Receivable Specialist

Specialist, Cashiers & Student Accounting

Affidavit Support Specialist

Portfolio Support Specialist

Loan Sales Specialist

Commercial Specialist

Accounting Specialist

FCBank, Commercial Relationship Manager

Property Manager

Accounts Receivable

Specialist, Treasury - Cash Management

Floating Leasing Specialist

Lead Software Engineer - Python/React, Ansible, RHEL

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