Top 157 Customer account coordinator Jobs in Columbus

Central Auth Coord - HHH
Ohio Living —Westerville, OH
- Weekends as needed
- Microsoft Excel
- English
- Mid-level
Quick Apply
CUSTOMER SERVICE/ACCOUNT COORDINATOR
Associated Graphics (AGI) —Columbus, OH
- Full-time
- Customer service
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Employee Benefits Account Coordinator / Benefit Specialist
Higginbotham —Dublin, OH
- Microsoft Excel
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
Client Coordinator
Maxim Healthcare Services Direct —Columbus, OH
- $21 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
2d
Project Coordinator - Westerville, OH
Convergint Technologies LLC —Westerville, OH
- $28 - $32 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
- Wellness program
- Paid parental leave
4d
Logistics Billing Coordinator
Triple T Transport Inc —Lewis Center, OH
- Full-time
- Computer literacy
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
Account Services Coordinator
Greencrest —Columbus, OH
- Email
- Marketing
- Research
- Office
Account Customer Service Coordinator II
Ryder System —New Albany, OH
- $24.60 an hour
- Urgently hiring
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
4d
Care Coordinator with Prior Authorization Specialty
Perkins Spine and Sports Medicine, LLC —Dublin, OH
- $20 - $25 an hour
- Full-time
- Hybrid work
- Background check
- OSHA
- Customer service
- Health savings account
- Paid holidays
Quick Apply
8d
Customer Service Coordinator
D.R. Horton —Westerville, OH
- Full-time
- Management
- Microsoft Office
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
6d
Nutrition Care Coordinator
Option Care Enterprises, Inc. —Columbus, OH
- $17.02 - $28.38 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
4d
Orthodontic Receptionist / Scheduling Coordinator
The Smile Shoppe at Dublin Orthodontics —Dublin, OH
- $20.00 - $27.50 an hour
- Part-time
- Dental office
- Customer service
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Senior Coordinator, Consumer Health Products and Solutions
Cardinal Health —Dublin, OH
- $22.50 - $28.89 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
Patient Service Coordinator
Blue Cloud Pediatric Surgery Centers —Westerville, OH
- No weekends
- Word processing
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Project Coordinator
Loeb Electric —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Rental Coordinator
Murphy Tractor & Equipment Co., Inc —Columbus, OH
- 8 hour shift
- High school diploma or GED
- Driving
- Contracts
- Health insurance
- Dental insurance
Quick Apply
Sourcing Coordinator
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Office
- Bachelor's degree
- Organizational skills
- Store discount
- Paid parental leave
12d
Recurring Revenue & Billing Coordinator
Silco Fire & Security —Columbus, OH
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
12d
Commercial Account Coordinator
AAAG-Ohio LLC —Obetz, OH
- 18 years or older
- Sales
- Computer literacy
Quick Apply
Project Coordinator - National Accounts
Loeb Electric —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply

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Central Auth Coord - HHH

Ohio Living -
Westerville, OH

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Excel
English
Windows
High school diploma or GED
Productivity software

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Central Authorization Coordinator coordinates and processes all new and extended cases within the workflow of the Central Authorization Department through verification of insurances, setting up patient demographic and billing information, and submitting all insurance authorizations required by the payer with accuracy and knowledge of third party payers in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Essential Activities and Tasks

Authorization Verification and Management - 60%

Completes all workflow assigned authorization tasks within primary workflow software in a timely and accurate manner, relating to home health and hospice services.
Uploads and indexes all relevant documentation to client attachments within primary workflow software, specifically regarding authorization approval and updates.
Submits all required authorizations utilizing payer-based web portals or fax, as applicable.
Completes all necessary items required to finalize pending authorizations; subsequently updates primary workflow software with relevant changes to authorization status, frequency and dates.
Responds to all email and phone requests from sites in a timely and professional manner.
Escalates all known issues of concern to Division Manager of Accounts Receivable - HHH or Central Admissions Supervisor in a timely manner.
Completes all recertification on existing authorizations, as supported by continuation of services by physician orders.
Notifies site personnel of any existing issues relating to the validity and/or finalization of authorization of services rendered.
Reviews authorization workflow for newly opened admission or recertification, verifies patient homebound status when required. If patient is no longer homebound, determines if alternative insurance available that doesn’t require homebound status.
Completes coordination note of authorization activity to assure timely communication with locations and billing staff.
Maintains accurate insurance plan knowledge of all prior authorization requirements (i.e. assuring alignment of patient orders, discipline visits and authorizations match requests).
Tracks all appeals and appeal decisions to assure authorization requests are reconciled with visits. Communicates appeal decisions with locations.
Updates pending authorizations by checking status of authorizations awaiting determination and contacting payors and verifying payor portals for results.
Re-verifies patient eligibility and patient benefits monthly to assure patients’ insurance plans are still active.
Responds to additional documentation requests from insurance plans for additional information required to provide necessary authorizations.
Validates accuracy of central intake data input of patient demographic information and selection of primary payor based upon coordination of benefits.
Works within electronic medical records software to process authorizations and denial appropriately and notifies location after authorization adjustments have been completed.

Appeal Tracking and Administration - 20%

Sends medical record appeal packets sent by therapy vendors, Director of Nursing, Regional Directors of Clinical Operations (RDCO) and administrative staff.
Enters all tracking information and appeal updates on the Additional Development Request (ADR) log.
Systematically reviews Retrospective Post Payment Medical Record Reviews for takeback adjustments and clears entries over 90 days old that have not been adjusted or resubmitted by entering payment amount on ADR log.
Communicates with Third Party Accounts Receivable Coordinators and RDCOs on all appeal correspondences and updates.

Data Entry - 20%

Creates facesheet, as needed, and verifies that all demographic and billing information is accurate and complete through validation of patient-supplied information from the referring facility.
Completes all Authorization related workflow tasks, as needed, for data integrity.
Ensures statement set-up is complete prior to month-end close.
Enters all authorization numbers for all services in billing systems in a timely and accurate manner.
Tracks all outpatient start and end of care episodes in the electronic medical records system.
May be responsible for therapy billing code entry.

All other duties as assigned.

Qualifications

Education

High school diploma or equivalent required.

Experience

Experience in insurance and billing required.
Experience in long-term care, hospital, or other related healthcare accounting preferred.
Experience with Medicare Advantage and Medicaid eligibility preferred.
Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.

Other Requirements

Must be able to read, write, speak, and understand the English language.

Working Conditions and Special Requirements

Sitting - Up to 8 hours/day
Standing - Up to 2 hours/day
Walking - Up to 2 hours/day
Lifting, transferring, pushing or pulling equipment/supplies - Up to 25 pounds
Driving - Up to 6 hours/day
Work weekends, evenings, and holidays - As needed for coverage
Risk Category for Exposure to Bloodborne Diseases - III

Quick Apply

Refine Your Search

customer account coordinator jobs in columbus

Central Auth Coord - HHH

CUSTOMER SERVICE/ACCOUNT COORDINATOR

Employee Benefits Account Coordinator / Benefit Specialist

Client Coordinator

Project Coordinator - Westerville, OH

Logistics Billing Coordinator

Account Services Coordinator

Account Customer Service Coordinator II

Care Coordinator with Prior Authorization Specialty

Customer Service Coordinator

Nutrition Care Coordinator

Orthodontic Receptionist / Scheduling Coordinator

Senior Coordinator, Consumer Health Products and Solutions

Patient Service Coordinator

Project Coordinator

Rental Coordinator

Sourcing Coordinator

Recurring Revenue & Billing Coordinator

Commercial Account Coordinator

Project Coordinator - National Accounts

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