Top 243 Customer experience analyst Jobs in Columbus

Content Analyst
Gilson Company, Inc. —Lewis Center, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
- Health insurance
- Dental insurance
Quick Apply
IT Project Analyst (In-Person Daily)
Columbus Regional Airport Authority —Columbus, OH
- $65,000 - $85,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
14d
Instructional Technology Analyst – XR and Emerging Technologies
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Market Analyst, Refined Products
Husky Marketing & Supply —Columbus, OH
- Up to $1,000 per event
- Online Application
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
12d
Instructional Technology Analyst – Simulation Technology
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Workplace Solutions - Customer Service Analyst
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Finance
- Continuous improvement
- Health insurance
- Tuition reimbursement
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
Business Systems Analyst (Vacancies)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Oracle
- Computer Science
- Mid-level
- Wellness program
- Disability insurance
Business Systems Analyst
Ultimus Fund Solutions —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Bachelor's degree
Quick Apply
Remote E-Billing Analyst
Williams Lea —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Finance
Data Analyst
Central Insurance Company —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
Cybersecurity Analyst - Entry Level
NiSource —Columbus, OH
- $82,200 - $123,200 a year
- Full-time
- Bachelor's degree
- US work authorization
- Experience equivalent to degree accepted
- Relocation assistance
6d
Analyst, Data Governance - A&F Co.
Abercrombie & Fitch Co. —New Albany, OH
- $90,000 - $100,000 a year
- Full-time
- Remote
- 5 years
- Master's degree
- Bachelor's degree
- Store discount
- Paid parental leave
Claims Analyst - REMOTE
Ryder System —Columbus, OH
- $90,000 - $100,000 a year
- Full-time
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Disability insurance
- Health insurance
11d
IT Service Support Analyst, Fisher College of Business
The Ohio State University —Columbus, OH
- $26.78 - $29.00 an hour
- Weekends as needed
- Background check
- Classroom
- Computer science
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Pricing Data Analyst
Rogue Fitness —Columbus, OH
- Full-time
- Mid-level
- Office
- Finance
1d
IT Support Analyst
Infoverity —Dublin, OH
- Hybrid work
- Google Workspace
- Computer Science
- Mid-level
Quick Apply
1d
Business Analyst
Ohio Police and Fire Pension Fund —Columbus, OH
- $79,000 - $89,640 a year
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
Analyst, FP&A
CVS Health —Columbus, OH
- $43,888 - $102,081 a year
- Full-time
- Office
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance

I want to receive the latest job alert for customer experience analyst in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Content Analyst

Gilson Company, Inc. -
Lewis Center, OH

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Microsoft Word
Microsoft Excel
Research

Full Job Description

Location: Lewis Center, Ohio
Employment Type: Full-Time
Reports to: Digital Content & Marketing Strategist

Position Overview

The Content Analyst is responsible for writing, editing, and maintaining technical content across Gilson’s digital platforms.

This includes producing clear, accurate product listings, supporting educational content, and validating technical specifications in collaboration with internal teams and vendors.

This role is especially important right now, as you'll be directly supporting a company-wide initiative to improve and clean up product specifications and website content.

You'll work closely with the Digital Content & Marketing Strategist to help execute a large-scale content and data audit, ensuring our e-commerce platform is accurate, consistent, and optimized for both users and search engines.

This position is data- and detail-oriented and plays a critical role in ensuring that our product content is complete, correct, and aligned with our SEO and user experience goals.

Key Responsibilities

Write, edit, and format technical content across digital channels, including the website, product pages, blog posts, emails, and social media.
Research and write product listings for construction materials testing equipment using inputs from manufacturers, internal teams, and technical documentation.
Perform routine and large-scale content audits to ensure product specifications, descriptions, and assets are accurate, complete, and up to date.
Assist with a major product content and data cleanup initiative: reviewing, validating, and updating product specs across the website and CMS.
Communicate with vendors and manufacturers to verify data and resolve discrepancies.
Maintain and update product records in the e-commerce content management system (CMS).
Collaborate with product, marketing, and technical support teams to gather content inputs and validate technical information.
Ensure consistency in brand voice, tone, and formatting across all content.
Apply SEO best practices to product pages and educational content under the guidance of the Digital Content & Marketing Strategist.
Support digital content workflows including asset organization, metadata management, and scheduled updates.
Assist with social media content entry and scheduling based on strategic direction.

What You’ll Bring

3+ years of experience in content creation, technical writing, digital marketing, or a similar role.
Excellent writing and editing skills for technical and/or B2B audiences.
Strong attention to detail and research skills with a process-oriented mindset.
Comfortable communicating with technical teams and vendors to clarify or verify information.
Experience with CMS tools and managing structured product content.
Proficiency in Microsoft Word and Excel.
Basic familiarity with HTML and content formatting tools (a plus).
Working knowledge of SEO and keyword optimization principles (preferred but not required).

Why Work at Gilson?

Be part of a strong, stable, respected company with an 85+ year history.
Work in a supportive environment that values precision, curiosity, and professional growth.
Make a real impact by improving the clarity and accuracy of technical information that supports customers worldwide.
Contribute directly to high-priority projects and gain experience with large-scale content and data operations.
Opportunities for skill development in digital content, e-commerce, product data, and SEO.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

What are your salary requirements?

Ability to Commute:

Lewis Center, OH 43035 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience analyst jobs in columbus

Content Analyst

IT Project Analyst (In-Person Daily)

Instructional Technology Analyst – XR and Emerging Technologies

Market Analyst, Refined Products

Instructional Technology Analyst – Simulation Technology

Workplace Solutions - Customer Service Analyst

Business Systems Analyst (Vacancy)

Business Systems Analyst (Vacancies)

Business Systems Analyst

Remote E-Billing Analyst

Data Analyst

Cybersecurity Analyst - Entry Level

Analyst, Data Governance - A&F Co.

Claims Analyst - REMOTE

IT Service Support Analyst, Fisher College of Business

Help Desk Analyst

Pricing Data Analyst

IT Support Analyst

Business Analyst

Analyst, FP&A

I want to receive the latest job alert for customer experience analyst in columbus

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected