Top 17 Customer service/claims analyst Jobs in Columbus

Claims Analyst
Arrive Logistics —Columbus, OH
- Full-time
- Remote
- Customer service
- 3 years
- Finance
- Paid parental leave
- Paid holidays
Quick Apply
Reimbursement Variance Analyst
Orthopedic One —Westerville, OH
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
Network Management Analyst
CVS Health —Columbus, OH
- $43,888 - $102,081 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Dental insurance
1d
Financial Operations Analyst - Clinical Research
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
Data Analyst
Central Insurance Company —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
Senior Business Analyst - Meritain Health
CVS Health —Columbus, OH
- $46,988 - $122,400 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
1d
Warranty Analyst
Ohio Cat —Columbus, OH
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
Business Applications Manager (Information Technology Manager 1) - 20035255
State of Ohio - Behavioral Health —Columbus, OH
- $48.93 an hour
- Overtime
- Background check
- Microsoft Access
- Computer Science
- Paid holidays
- Health insurance
3d
Contracts Analyst Senior
ENGIE —Columbus, OH
- $88,800 - $136,045 a year
- Full-time
- Hybrid work
- 5 years
- University
- Continuous improvement
- Employee stock purchase plan
- Paid holidays
5d
Global Operations Data Analytics
Vertiv —Westerville, OH
- Computer Science
- 5 years
- SQL
Pharmacy Support Specialist
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $22 - $25 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
Quick Apply
Senior Project Controls Analyst
Sargent Electric —Gahanna, OH
- Full-time
- Hybrid work
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply
P&C Insurance (Personal & Commercial) Transformation Manager
Accenture —Columbus, OH
- $87,400 - $293,800 a year
- Full-time
- Up to 50% travel
- 5 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Roofing Inspector
Simon Roofing —Columbus, OH
- $50,000 - $70,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Salesforce Data Cloud & AI Architect Senior Manager
Accenture —Columbus, OH
- $122,700 - $302,400 a year
- Full-time
- Management
- Computer Science
- Mentoring
- Paid holidays
- Disability insurance

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Claims Analyst
Arrive Logistics —Columbus, OH
You will drive comprehensive claim management from initiation to resolution, integrating strategic analysis of claims trends to identify risks and develop…
Quick Apply
Reimbursement Variance Analyst
Orthopedic One —Westerville, OH
Revises Standard Fees to comply with federal & state billing regulations & guidelines. Candidates must have current certification as a Certified Professional…

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Claims Analyst

Arrive Logistics -
Columbus, OH

Quick Apply

Job Details

Full-time

Benefits

Paid parental leave
Paid holidays
Parental leave
Employee assistance program
401(k) matching
Referral program

Qualifications

Data analysis reporting
Data summary reports

Full Job Description

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

As a Claims Analyst, you will serve as a subject matter expert and critical problem solver, taking full ownership of a portfolio of complex and high-value cargo claims (frequently exceeding $100,000). You will drive comprehensive claim management from initiation to resolution, integrating strategic analysis of claims trends to identify risks and develop proactive solutions. This role demands astute financial oversight, a deep understanding of legal and financial instruments, and leadership in external communications and stakeholder relationships. You will leverage advanced industry knowledge and business acumen to optimize claims operations, ensure financial integrity, and mentor junior team members, acting as a key cross-functional leader to protect the company's interests and drive strategic outcomes.

What You'll Do

Advanced Claims Operations & Trend Analytics: Independently manage a portfolio of complex cargo claims from initial filing to final resolution, ensuring efficient, accurate, and timely handling. This includes skillfully negotiating settlements, precisely processing all related financial transactions, and analyzing claims trends to identify recurring issues and significant financial exposure, with actionable findings presented to leadership.
High-Level External Relations & Advocacy: Lead and manage all high-level external communications and relationships with minimal management assistance. Independently lead scheduled meetings with external parties, addressing complex inquiries, driving resolutions, and identifying actionable items to bring back to management for strategic consideration.
Financial Integrity & Legal Compliance: Comprehensively manage and reconcile all financial aspects of a claims portfolio, ensuring accurate balancing of all receivables and payables. Possess a deep understanding of the distinctions between various payment methods and the strategic reasons for issuing legal documents like releases and assignments of rights in advance of cash payments. Utilize financial insights from claim trends to inform proactive strategies and protect the company's financial interests.
Expert Claim Resolution & Mentorship: Master the management of complex and high-value claims, frequently exceeding $100,000. Leverage deep industry knowledge to navigate intricate investigations and apply a comprehensive understanding of regulations, terms, and conditions to all claim values. Provide mentorship and guidance to junior team members on processing claims across the full range of values.
Operational Strategy & Cross-Functional Synergy: Leverage deep business acumen and a comprehensive understanding of the transportation industry to strategically oversee claim operations, optimizing efficiency and ensuring adherence to time standards across the team. Drive and foster highly effective, cooperative working relationships with all internal departments, acting as a key liaison to streamline processes and mentor others in collaborative best practices.

Qualifications

Bachelor’s degree in Business Administration, Finance, Accounting, or related field, or 3 years of professional experience in customer service, administrative support, or the insurance industry.
5+ years of experience managing claims required. Experience in cargo claims in a 3PL environment preferred.
Exceptional organization skills and high attention to detail.
Proficient in Google Suite; conduct basic risk analysis and general data reporting.
Superior written and verbal communication skills. You understand that proactive communication is key.
Ability to work both independently and collaboratively.
Strong critical thinking, judgment, and decision-making skills.

The Perks of Working With Us

Take advantage of our comprehensive benefits package, and supplemental coverage.
Invest in your future with our matching 401(k) program.
Build relationships and find your home at Arrive through our Employee Resource Groups.
Maximize your wellness with free counseling sessions through our Employee Assistance Program.
Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
Receive 100% paid parental leave when you become a new parent.
Get paid to work with your friends through our Referral Program!

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

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Refine Your Search

customer service/claims analyst jobs in columbus

Claims Analyst

Reimbursement Variance Analyst

Network Management Analyst

Financial Operations Analyst - Clinical Research

Data Analyst

Senior Business Analyst - Meritain Health

Warranty Analyst

Business Applications Manager (Information Technology Manager 1) - 20035255

Contracts Analyst Senior

Global Operations Data Analytics

Pharmacy Support Specialist

Senior Project Controls Analyst

P&C Insurance (Personal & Commercial) Transformation Manager

Roofing Inspector

Salesforce Data Cloud & AI Architect Senior Manager

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