Top 22 Customer service administrator Jobs in Columbus

Service Administrator
CAPSA SOLUTIONS LLC —Canal Winchester, OH
- $22 - $26 an hour
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Basic math
Quick Apply
Dispatcher / Repossession Administrator
Fast Quality towing and Recovery —Columbus, OH
- $800 - $1,100 a week
- Full-time
- Oracle
- Microsoft Outlook
- Mid-level
Quick Apply
11d
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Customer Service
O’Neil Tents —Canal Winchester, OH
- Email
- Customer service
- Office
- Entry level
Front Office Assistant
MAD Live Solutions —Columbus, OH
- $17 - $26 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
2d
Customer Service Representative
A1 Mechanical of Columbus —Columbus, OH
- $17 - $21 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Paid training
- Health insurance
Quick Apply
Front Desk Agent
Zolidco —Columbus, OH
- Full-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
4d
Client Service Admin
Peak Retirement Planning, Inc. —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Office
- In-person
- Entry level
Administrative Assistant / Front Desk
Possibility Academy School —Columbus, OH
- $17 - $19 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Secretarial / Administrator
Griffin's Floral Design —Pataskala, OH
- Full-time
- 5 years
- Computer literacy
- Office
- Health savings account
- Health insurance
Quick Apply
Front Office Coordinator
Express Wash Concepts LLC —Etna, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health savings account
- Disability insurance
Quick Apply
10d
Administrative Services Order Specialist I - 6:00am-2:30pm
Kimball Midwest —Columbus, OH
- Microsoft Excel
- Basic math
- Office
- Paid parental leave
- Health savings account
Quick Apply
IT Services Specialist II, Service Desk
Quantum Health —Dublin, OH
- Computer science
- Computer Science
- Mid-level
Quick Apply
Front Desk Administrator
BHDP Architecture —Columbus, OH
- Part-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
1d
Client Service Administrator - Small Business
World Insurance Associates LLC —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
2d
Front Desk Attendant
Arcis Golf —Dublin, OH
- Weekends as needed
- Ability to stand for extended periods
- Communication skills
- Ability to lift 25 pounds
Client Services Underwriter/Administrator
THE GARLIKOV COMPANIES —Columbus, OH
- Email
- 5 years
- Office
- Bachelor's degree
- Health insurance
Service Specialist - Office Coordinator
Opensity Solutions —Columbus, OH
- Up to $20.50 an hour
- Full-time
- Hospitality
- Ability to walk for extended periods
- Office
- Health insurance
- Dental insurance
Quick Apply
1d

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Dispatcher / Repossession Administrator
Fast Quality towing and Recovery —Columbus, OH
Communicate effectively via multi-line phone systems, handling high-volume calls with professionalism, clarity, and courtesy while managing customer inquiries…
$800 - $1,100 a week
Quick Apply
11d

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Service Administrator
CAPSA SOLUTIONS LLC —Canal Winchester, OH
Prepare and provide repair, warranty, and part estimates to customers using various forms communication including phone calls, emails.etc.
$22 - $26 an hour
Quick Apply
Dispatcher / Repossession Administrator
Fast Quality towing and Recovery —Columbus, OH
Communicate effectively via multi-line phone systems, handling high-volume calls with professionalism, clarity, and courtesy while managing customer inquiries…
$800 - $1,100 a week
Quick Apply
11d

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Service Administrator

CAPSA SOLUTIONS LLC -
Canal Winchester, OH

Quick Apply

Job Details

Full-time
$22 - $26 an hour

Qualifications

Microsoft Excel
Computer literacy
Basic math
Productivity software
Cross-functional collaboration
Technical Proficiency

Full Job Description

The Service Administrator is responsible for administering various repair-related tasks such as updating customer files, generating, and processing SROs. Working with customers on repair, warranty and part inquiries and orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, other duties may be assigned:

Update Salesforce customer files, cases and assets (i.e. Serial numbers; warranties; contacts; facilities).
Prepare and provide repair, warranty, and part estimates to customers using various forms communication including phone calls, emails.etc.
Responsible for pharmacy automation service repair tracking and order processing.
Part orders as required
Update eCommerce portal as needed.
Ensure response times are met and then follow through to ensure customer satisfaction.
Cooperatively provides hands-on job function training to co-workers as needed.
Must understand and comply with 5S, ISO, and other corporate programs, initiatives and safety protocols, which includes being free from the influence of drugs, alcohol, or any substances that may impair physical or mental abilities. Compliance with company substance use policies is required to ensure a safe work environment.
Dependable and consistent attendance is critical for team performance and productivity.
Provide exemplary customer service to both internal and external customers in a timely manner.
Other duties or special projects as assigned.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school or GED or equivalent
Must possess strong technical skills and understanding

Must possess and demonstrate high quality customer service skills as well as strong organizational and documentation skills
Excellent verbal and written communication skills are required
Strong team skills and the ability to work effectively with internal and external groups as part of various initiatives
Demonstrated expert knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
Excellent organizational, interpersonal and time management skills

LANGUAGE SKILLS
Ability to read, write, verbalize and comprehend instructions and correspondence at the highest levels in the English language. Ability to professionally respond to both internal and external communications; ability to effectively develop, write and orally discuss and/or present information to colleagues, management, and/or customers. Excellent interpersonal skills. Excellent verbal and written communication skills. Knowledge of Spanish and French a plus.

MATHEMATICAL SKILLS

Ability to add, subtract and calculate basic prices and margins.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions.

CERTIFICATES, LICENSES AND REGISTRATIONS

HIPAA certification required through Capsa

COMPUTER SKILLS

Demonstrated expert knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc.). Experience with Salesforce CRM platform a plus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the incumbent to stand, climb or balance, stoop, kneel, crouch, or crawl occasionally and regularly requires walking, sitting, talking, and using hands to finger, handle or feel. The employee may occasionally lift, push or pull up to 30 pounds. The employee will be required to use a computer for extended periods of time and talk on the phone.

Specific vision abilities required by this job are close, distance, color and peripheral vision, depth perception and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Capsa Healthcare believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

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customer service administrator jobs in columbus

Service Administrator

Dispatcher / Repossession Administrator

Enrollment Administrator - Customer Support for Learning and Development

Customer Service

Front Office Assistant

Customer Service Representative

Front Desk Agent

Client Service Admin

Administrative Assistant / Front Desk

Secretarial / Administrator

Front Office Coordinator

Administrative Services Order Specialist I - 6:00am-2:30pm

IT Services Specialist II, Service Desk

Front Desk Administrator

Client Service Administrator - Small Business

Front Desk Attendant

Client Services Underwriter/Administrator

Service Specialist - Office Coordinator

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