Top 87 Customer service associate i Jobs in Columbus

Insurance Complaint Analyst 1
State of Ohio - Insurance —Columbus, OH
- Online Application
- Background check
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
9d
Virtual Banker I - Columbus, OH
JPMorganChase —Columbus, OH
- Full-time
- Hospitality
- High school diploma or GED
- Experience equivalent to degree accepted
- Health insurance
- Tuition reimbursement
3d
Customer Service Rep 1
Ryder System —Etna, OH
- $23 an hour
- Urgently hiring
- High school diploma or GED
- 1 year
- Communication skills
- Disability insurance
- Health insurance
4d
Customer Service Representative I
Tosoh SMD, Inc. —Grove City, OH
- Full-time
- Windows
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Customer Service Advisor 1 - Reynoldsburg, OH
WesBanco Bank, Inc. —Reynoldsburg, OH
- Urgently hiring
- Microsoft Outlook
- Writing skills
- Mid-level
Customer Service Associate I
Dollar Tree —Grove City, OH
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Columbus, OH
- $12.00 - $12.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Enrollment Agent I
IDEMIA —Columbus, OH
- $17.75 - $24.13 an hour
- Weekends as needed
- Background check
- 18 years or older
- Word processing
Quick Apply
Customer Service Coordinator I
Aramark —Groveport, OH
- $18 - $23 an hour
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Customer Service Advisor 1 Float - Lane Ave (Columbus, OH)
WesBanco Bank, Inc. —Upper Arlington, OH
- Urgently hiring
- Microsoft Outlook
- Writing skills
- Mid-level
Customer Success Manager I
Ryder System —Etna, OH
- $75,000 - $90,000 a year
- Urgently hiring
- 5 years
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Account Manager I - Exterior Services
PH FM LLC —Westerville, OH
- Full-time
- Mid-level
- Office
- 2 years
- Paid parental leave
- Paid holidays
Quick Apply
Contact Center Specialist I
Northwest Bank —Columbus, OH
- Full-time
- High school diploma or GED
- Associate's degree
- Entry level
Quick Apply
Customer Experience Specialist - Tier I
KnitWell Group —Pataskala, OH
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Continuous improvement
- Store discount
- Paid holidays
Quick Apply
10d

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Wellness Guide.
Panacea Luxury Spa Boutique —Columbus, OH
Our Wellness Guides run the front desk, oversee the retail boutique, and assist clients with everything they need to have an exceptional and relaxing experience…
4d
Hiring Event Tuesday September 9th, 2026 from 9:30am-11:30am
kdc/one —Groveport, OH
✔ Competitive pay: $16.00 – $24.50/hour (based on experience). ✔ Full-time and Seasonal Employment. ✔ Benefits + Paid Time Off. 1st Shift: 7:00 AM – 3:00 PM.
$16.00 - $24.50 an hour
Quick Apply

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Insurance Complaint Analyst 1
State of Ohio - Insurance —Columbus, OH
24 mos. exp. in insurance field (i.e., regulatory or industry) working with insureds or insurance contracts (e.g., health, life, annuities, personal lines,…
9d
Virtual Banker I - Columbus, OH
JPMorganChase —Columbus, OH
You will engage clients over the phone through inbound calls, providing strong customer service. Handle inbound calls to engage in meaningful conversations,…
3d

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Insurance Complaint Analyst 1

State of Ohio - Insurance -
Columbus, OH

Apply Now

Job Details

Full-time
9 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Computer operation
Basic math
Research
Computer skills

Full Job Description

CSD is seeking a professional, detailed and research oriented candidate to fill an Insurance Complaint Analyst 1 position to assist the consumers of Ohio in understanding their insurance benefits and resolving their insurance issues. The ideal candidate will have excellent communication, problem solving, and organizational skills, a high level of emotional intelligence, and the ability to be adaptable.

If this sounds interesting to you, continue reading below

What You'll Do:
Your Key Responsibilities include but are not limited to the following:

Assist consumers via telephone with insurance related questions and provide appropriate response.
Review, analyze, establish facts and draw valid conclusions regarding complaints related to all lines of insurance.
Demonstrate research and analysis of the facts according to policy terms and applicable regulations through written and verbal responses.
Make appropriate referrals to other divisions.
Maintain records of investigation.
Identify possible violations of insurance laws.
Communicate complaint analysis and findings verbally and in writing in a professional manner.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

24 mos. exp. in insurance field (i.e., regulatory or industry) working with insureds or insurance contracts (e.g., health, life, annuities, personal lines, commercial lines, federal health care programs); 6 mos. exp. or 6 mos. trg. in operation of personal computer; 2 courses in basic mathematics (i.e., addition, subtraction, multiplication, division).

Or 2 courses in insurance & 2 course in basic mathematics (i.e., addition, subtraction, multiplication, division); 18 mos. exp. in insurance field (i.e., regulatory or industry) working with insureds or insurance contracts (e.g., health, life, annuities, personal lines, commercial lines); 6 mos. exp. or 6 mos. trg. in operation of personal computer.

Or completion of undergraduate core program in insurance or business; 6 mos. exp. or 6 mos. trg. in operation of personal computer & 2 courses in basic mathematics (i.e., addition, subtraction, multiplication, division).

Job Skills: Insurance

Supplemental Information

Application Procedures:

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Status of Posted Positions:

You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details. Questions about the position not pertaining to your application status can be directed to: Kim Lowry @ 614-644-2681.

Applicants must be currently authorized to work in the United States on a full-time basis.

Reasonable Accommodation: ODI does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA employment regulations. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the agency Human Resource Offices’ ADA Coordinator, Andrew Skal, by emailing [email protected] or calling 614-644-3264. Otherwise, you will be given specific instructions on requesting an accommodation if you are invited to participate in a structured interview.

Background Check Information:

The final candidate selected for this position will be required to undergo a criminal background check. Section 2961 of the Ohio Revised Code (ORC) prohibits individuals convicted of a felony involving fraud, deceit or theft from holding a position that has substantial management of control over property of a state agency.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

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Refine Your Search

customer service associate i jobs in columbus

Insurance Complaint Analyst 1

Virtual Banker I - Columbus, OH

Customer Service Rep 1

Customer Service Representative I

Customer Service Advisor 1 - Reynoldsburg, OH

Customer Service Associate I

Customer Service Associate I

Enrollment Agent I

Customer Service Coordinator I

Customer Service Advisor 1 Float - Lane Ave (Columbus, OH)

Customer Success Manager I

Account Manager I - Exterior Services

Contact Center Specialist I

Customer Experience Specialist - Tier I

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