Top 113 Customer service associate tier i Jobs in Columbus

Entry-Level IT Support Associate
Expedient —Dublin, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
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9d
Material Associate
Anduril Industries —Columbus, OH
- $20.50 - $28.00 an hour
- Email
- Oracle
- Customer service
- ERP systems
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IT Helpdesk Technician
The Lisinski Law Firm —Dublin, OH
- $25.10 - $26.53 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health savings account
- AD&D insurance
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5d
Cashier Part Time
Lowe's —Reynoldsburg, OH
- Part-time
- Bilingual
- Computer literacy
- Basic math
- Employee stock purchase plan
- Health insurance
9d
IT Service Desk Tier 2
Central Ohio Urology Group —Columbus, OH
- Full-time
- Surgery
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
5d
IT Service Desk Tier 2
U.S. Urology Partners —Columbus, OH
- Full-time
- Surgery
- Mid-level
- Microsoft Office
- Health savings account
- Health insurance
5d
IT Help Desk Technician II
Western Partitions, Inc. —Columbus, OH
- $60,000 - $72,000 a year
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
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EXPERIENCED MOLDING ENGINEER LEVEL III (MINIMUM OF 5 YEARS EXPERIENCE)
Stanley Electric U.S. —London, OH
- $80,000 - $90,000 a year
- 5 years
- Office
- Continuous improvement
- Health insurance
- Dental insurance
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INDUSTRIAL MAINTENANCE COORDINATOR (EL2) 3RD SHIFT
STANLEY ELECTRIC US CO INC —London, OH
- $73,000 - $83,000 a year
- Overtime
- Mid-level
- Office
- Forklift
- Health insurance
- Dental insurance
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12d
COATINGS SENIOR ENGINEER
STANLEY ELECTRIC US CO INC —London, OH
- $90,000 - $110,000 a year
- Overtime
- Engineering
- English
- Research
- Health insurance
- Dental insurance
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6d
PURCHASING-BUYER SUPPLIER DEVELOPMENT-STAFF
Stanley Electric U.S. —London, OH
- $56,000 - $66,000 a year
- Overtime
- Sales
- Computer literacy
- Engineering
- Health insurance
- Dental insurance
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INDUSTRIAL MAINTENANCE TECH I - V, 3RD SHIFT
Stanley Electric U.S. —London, OH
- $27.00 - $35.85 an hour
- Overtime
- Customer service
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
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INDUSTRIAL MAINTENANCE MANAGER (AUTOMATED ASSEMBLY)
Stanley Electric U.S. —London, OH
- $110,000 - $130,000 a year
- Weekends as needed
- 5 years
- Office
- Travel
- Health insurance
- Dental insurance
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INDUSTRIAL MAINTENANCE TECH I - V, 2ND SHIFT
Stanley Electric U.S. —London, OH
- $27.00 - $35.85 an hour
- Overtime
- Customer service
- Mid-level
- Office
- Dental insurance
- Tuition reimbursement
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INJECTION MOLDING MAINTENANCE TECH III - 1ST, 2ND & 3RD SHIFTS
Stanley Electric U.S. —London, OH
- $35.27 an hour
- Overtime
- Office
- 8 years
- Organizational skills
- Health insurance
- Dental insurance
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PURCHASING STAFF - BUYER
Stanley Electric U.S. —London, OH
- $56,000 - $63,000 a year
- Overtime
- Mid-level
- Experience equivalent to degree accepted
- Business Administration
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INDUSTRIAL MAINTENANCE COORDINATOR - 1ST SHIFT
Stanley Electric U.S. —London, OH
- $80,000 - $90,000 a year
- Overtime
- Mid-level
- Office
- Microsoft Office
- Health insurance
- Dental insurance
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PART-TIME MANUFACTURING ASSOCIATE - 3RD SHIFT SUN, MON, TUE
Stanley Electric U.S. —London, OH
- $18 an hour
- Part-time
- Background check
- Pass drug screening
- English
- 401(k) matching
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FACILITIES MAINTENANCE TECH V - 1ST SHIFT
STANLEY ELECTRIC US CO INC —London, OH
- $33.35 an hour
- Overtime
- Research
- Office
- Residential
- Health insurance
- Dental insurance
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FACILITIES MAINTENANCE TECH III - 1ST SHIFT
STANLEY ELECTRIC US CO INC —London, OH
- $29.26 an hour
- Overtime
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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customer service associate tier i jobs near columbus

Entry-Level IT Support Associate

Expedient -
Dublin, OH

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Job Details

Full-time
$32,000 - $37,000 a year
9 days ago

Benefits

Paid training
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Access control systems
Physical security
On-site technical support
Email customer support
Technical support via phone
Serving clients
Phone communication
Data security protocols
CCNA
In-person customer service
Disaster recovery
Windows
Technology security practices
IT infrastructure
Analysis skills
Task prioritization
Receiving shipments
Customer engagement
Virtualization
CompTIA Network+
Shipping and receiving inventory management
Computer networking
Trade school
Linux
Access control management
Technical support via email
Associate's degree
Communication skills
CompTIA A+
Entry level

Full Job Description

Expedient is hiring an entry-level opportunity that offers a fast-track to learning, promotion and career growth. The IT Support Associate, in our Columbus / Dublin, Ohio data center, will join the Operations Support Center (OSC) team and will receive fully paid training (including industry certs) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure.

If you are looking for an opportunity to gain valuable technical on-the-job training and experience and kick-start your IT career, you may be the perfect candidate for this role.

Expedient provides multi-cloud platforms, offers hosting and cyber security, and data center infrastructure as a service (IaaS) solutions to its clients. For more information about our cloud technology and solutions, please visit us at www.expedient.com

Applicants should be able to show some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. However, on-the-job training covers the technology and the business of Expedient as well as learning opportunities regarding basic support requests, monitoring and client service.

The Schedule and Shift Premium: this position operates on a regular schedule of Monday through Friday, 8am-4pm local time and includes an additional bonus, paid out upon completion of the initial training.

Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up front for our IT Support Associates to obtain relevant technical certifications such as CompTIA, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion.

Rate of Pay: The hourly rate of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This entry-level role seeks a passionate candidate who is interested in pursuing a career in IT and is willing and able to learn, so any level of experience will be considered. Range of pay of $32,000 - $37,000 per year, paid out hourly, can vary depending on market and shift.

PLEASE NOTE: We are an essential business due to our support of clients in industries such as healthcare, financial services, public utilities and other critical infrastructure. Because this is considered a critical position in the organization, a physical presence, on-site in the data center is required. As a result, every effort is being made to ensure the protection of our employees and our job candidates in the data center.

What You'll Do:

Handle Tier 1 tickets, daily shift walks, routine audits, remote hands requests, etc.
Follow strict security protocols to allow client access requests inside the data center using specific access control criteria
- for example, if a client requests to remove equipment without prior notification or as per contractual obligation
Follow shipping and receiving procedures to ensure the secure transport of materials to and from the facility
Cover the front desk phone, and conduct physical and virtual security checks
Process and prioritize client and employee technical requests by phone, email or in person
Use the ticketing system to log all requests and activities including documentation of special requests and customizations considered important for future support

What We Are Looking For:

Industry certification(s) preferred (such as the CCNA, CompTIA A+ or Network+, for example)
A strong passion for a career in IT and/or technology and evidence showing IT experience
Associate degree in a technical discipline or technical equivalent work experience
Previous exposure to or experience in an IT environment
Previous customer-service work experience
Must always be professional and patient, as this is a client-facing role
Excellent written and verbal communication skills
Strong analytical and independent problem-solving skills
Ability to prioritize and manage multiple responsibilities that are time-sensitive
Having a willingness and ability to learn quickly
Must pass pre-employment screens

Physical Tasks/Demands:

Sitting - stationary/seated position during the workday in order to check in visitors
Walking - must be able escort visitors to their equipment; must be able to walk the entire perimeter of the physical plant/data center several times during the shift to conduct hands-on assessments ensuring building safety compliance by checking doors, checking temperature sensors in various areas of the server room/data center
Lifting - frequently lifts lightweight items and occasionally lifts heavy-weight materials such as equipment, parts, computer and server hardware
Dexterity - must be able to lock/unlock security cages, operate security kiosk and print out visitor badges, operate loading dock equipment; must be able to climb and balance oneself on a ladder, must be able to stoop, kneel, crouch, and crawl into tight places to access computer hardware, to conduct safety checks, to move equipment, install equipment, etc. as required

WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.

For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.

We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.

Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.

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Refine Your Search

customer service associate tier i jobs in columbus

Entry-Level IT Support Associate

Material Associate

IT Helpdesk Technician

Cashier Part Time

IT Service Desk Tier 2

IT Service Desk Tier 2

IT Help Desk Technician II

EXPERIENCED MOLDING ENGINEER LEVEL III (MINIMUM OF 5 YEARS EXPERIENCE)

INDUSTRIAL MAINTENANCE COORDINATOR (EL2) 3RD SHIFT

COATINGS SENIOR ENGINEER

PURCHASING-BUYER SUPPLIER DEVELOPMENT-STAFF

INDUSTRIAL MAINTENANCE TECH I - V, 3RD SHIFT

INDUSTRIAL MAINTENANCE MANAGER (AUTOMATED ASSEMBLY)

INDUSTRIAL MAINTENANCE TECH I - V, 2ND SHIFT

INJECTION MOLDING MAINTENANCE TECH III - 1ST, 2ND & 3RD SHIFTS

PURCHASING STAFF - BUYER

INDUSTRIAL MAINTENANCE COORDINATOR - 1ST SHIFT

PART-TIME MANUFACTURING ASSOCIATE - 3RD SHIFT SUN, MON, TUE

FACILITIES MAINTENANCE TECH V - 1ST SHIFT

FACILITIES MAINTENANCE TECH III - 1ST SHIFT

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