Top 19 Customer service lead Jobs in Columbus

Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
- Full-time
- No experience needed
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply
Customer Service Lead Coordinator
Aramark —Groveport, OH
- $22 - $25 an hour
- Writing skills
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Client Service Lead
Peak Retirement Planning, Inc. —Columbus, OH
- $70,000 - $120,000 a year
- Full-time
- Management
- Mid-level
- Office
Client Experience Lead
Peak Retirement Planning, Inc. —Columbus, OH
- $70,000 - $120,000 a year
- Full-time
- Management
- Mid-level
- Office
Lead Midstream Service Specialist
Solstice Consulting Group —Ohio
- $45 - $54 an hour
- Full-time
- Up to 50% travel
- 8 years
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
Lead CSR/Teller - Columbus, OH - Full-Time
Fifth Third Bank —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
3d
Guest Care Team Lead
Aveda Institutes, & Nurtur Salon & Spas —Columbus, OH
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Client Service Lead - Third Shift
Crane Worldwide Logistics LLC —Lockbourne, OH
- Mid-level
- Office
- 3 years
- Wellness program
- Health insurance
Customer Service Lead - Part-Time
Burlington —Hilliard, OH
- $14 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Ability to stand for extended periods
- Paid holidays
- Health insurance
1d
Lead Customer Service Representative
Circle K —Columbus, OH
- $16.50 - $17.00 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Basic math
3d
Call Center-Lead Guest Recovery Rep
City Barbeque, LLC —Dublin, OH
- $16.50 an hour
- Full-time
- Word processing
- Mid-level
Quick Apply
ChoicePay Support Specialist Lead
Huntington Bank —Columbus, OH
- Full-time
- 5 years
- Mid-level
- Office
4d
Retail Customer Service Lead
PetSmart —Grove City, OH
- $13.65 - $19.15 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
Canada Patient Support Program Lead
Gifthealth Inc —Columbus, OH
- Full-time
- Computer literacy
- Mid-level
- 3 years
Quick Apply
3d
CSR/Dispatch Lead
R&T Yoder Electric Inc —Columbus, OH
- $50,000 - $65,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Insurance Team Lead
Huntington Bank —Columbus, OH
- Full-time
- 5 years
- Office
- High school diploma or GED
Guest Service Leader
Certified Oil —Hebron, OH
- $17.10 - $19.10 an hour
- Full-time
- ServSafe
- Ability to walk for extended periods
- Computer literacy
- Tuition reimbursement
- Employee assistance program
Quick Apply

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Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
MUST have a Property & Casualty license. Strong understanding of Personal Lines coverages and service processes. Deliver an Exceptional Client Experience.
Quick Apply
Customer Service Lead Coordinator
Aramark —Groveport, OH
? One (1) year of call and customer service experience. This role will monitor staff performance and ensure customers' satisfaction.
$22 - $25 an hour

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customer service lead jobs near columbus

Personal Lines Service Team Lead

Leavitt Group -
Grove City, OH

Quick Apply

Job Details

Full-time

Benefits

Wellness program
Health savings account
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Employee relationship building
Property & Casualty License
Property casualty insurance

Full Job Description

The Leavitt Group's affiliate, Leavitt Group Midwest in Grove City, OH is looking to add new talent to their Personal Lines team.

Becoming a Team member of Leavitt Group Midwest introduces you to a career with virtually unlimited possibilities. Our unique corporate culture rewards self-starters and hard workers who adhere to our commitment to do what is best for our clients. With Leavitt Group Midwest you will get the training, the mentoring, and the tools you need to succeed.

MUST have a Property & Casualty license.

Job Description:

This role plays a key role in supporting the success of our centralized Personal Lines service team. This individual will help guide day-to-day service operations, mentor team members, and contribute to a culture of collaboration and continuous improvement.

This is an excellent opportunity for an experienced Personal Lines professional who is ready to step into a leadership role. While prior management experience is not required, a desire to lead, support others, and grow within service and operations is essential.

What You’ll Do:

Support & Develop the Team

Provide ongoing guidance, coaching, and support to Personal Lines service team members
Assist with onboarding and training, helping new team members build confidence and skills
Encourage a positive, collaborative team environment aligned with Leavitt Group values
Act as a resource for questions, problem-solving, and service escalations

Deliver an Exceptional Client Experience

Help ensure consistent, high-quality service across all client interactions
Support retention efforts by reinforcing strong client relationships and service excellence
Assist with resolving complex service issues in a timely and professional manner

Drive Account Growth Through Service

Identify opportunities to better serve clients through coverage reviews, cross-selling, and upselling
Coach team members to recognize client needs and recommend appropriate solutions
Support a service-driven approach to account rounding and retention

Support Operations & Team Performance

Help coordinate daily workflows and ensure service standards are met
Partner with leadership to improve processes and enhance team efficiency
Monitor team performance and contribute to achieving service and retention goals

What You Bring:

Active Property & Casualty license
3–5 years of Personal Lines insurance experience
Strong understanding of Personal Lines coverages and service processes
A collaborative mindset with a passion for helping others succeed
Effective communication and relationship-building skills
Strong organization and attention to detail
Interest in growing into a leadership role within service and operations

What Sets You Apart

You lead by example and bring a positive, solutions-oriented approach
You enjoy mentoring others and contributing to a strong team culture
You are motivated by improving processes and enhancing the client experience
You are looking to grow your career on the service and operational side of the business

Benefits:

Leavitt Group Midwest offers a competitive salary depending on experience, plus a bonus, as well as:

Recognition and rewards
Attractive Benefits package, including 401k and wellness program that allow you to earn dollars toward your HSA account
Vision, Dental, HSA/FSA, & Life Insurance
Paid time off (vacation & sick time)
Bonuses, based on performance

Qualified candidates are encouraged to apply!

As a national company, the Leavitt Group is one of the largest privately-held insurance agency brokerage in the nation, with over 275 locations across 27 states. We broker commercial and personal lines insurance which manages the risk for individuals and businesses. The agency is appointed with the top insurance markets and enjoys exclusive representation with multiple insurance companies. We are always looking for talented individuals who want to further their career and grow with us.

#LI-EM1

#LI-LM1

#LI-Onsite

Quick Apply

Refine Your Search

customer service lead jobs in columbus

Personal Lines Service Team Lead

Customer Service Lead Coordinator

Client Service Lead

Client Experience Lead

Lead Midstream Service Specialist

Lead CSR/Teller - Columbus, OH - Full-Time

Guest Care Team Lead

Client Service Lead - Third Shift

Customer Service Lead - Part-Time

Lead Customer Service Representative

Call Center-Lead Guest Recovery Rep

ChoicePay Support Specialist Lead

Retail Customer Service Lead

Canada Patient Support Program Lead

CSR/Dispatch Lead

Insurance Team Lead

Guest Service Leader