Top 24 Customer service representative/office administrator Jobs in Columbus

Collectors - Estate Care Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
6d
Service Administrator
CAPSA SOLUTIONS LLC —Canal Winchester, OH
- $22 - $26 an hour
- Full-time
- Remote
- Microsoft Excel
- Computer literacy
- Basic math
Quick Apply
Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Overtime
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Office Administrator- Columbus (Onsite)
MyComputerCareer Inc —Columbus, OH
- $17 - $20 an hour
- Microsoft Excel
- Computer literacy
- Office
Quick Apply
12d
HRIS Time Administrator - REMOTE
Ryder System —Columbus, OH
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
8d
WC Claims Specialist (PN: 20068419, 20068729, 20069075, 20069106 & 20069204)
State of Ohio - Workers' Compensation —Columbus, OH
- $26.54 - $34.53 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
20h
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Gahanna, OH
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Front Desk Administrator
BHDP Architecture —Columbus, OH
- Part-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
4d
Adult Workforce Pathways Administrator
State of Ohio - Education and Workforce —Columbus, OH
- $68.36 an hour
- Full-time
- Customer service
- 5 years
- Public speaking
- Paid holidays
- Health insurance
Application & Verification Specialist
OCCRRA —Columbus, OH
- $42,000 - $46,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
22h
Student Services Secretary
Johnstown Monroe School District —Johnstown, OH
- Full-time
- School experience
- Office
- High school diploma or GED
Maintenance Training Administrator
Penske Truck Leasing and Logistics —Columbus, OH
- Microsoft Excel
- Microsoft Access
- Pass drug screening
Patient Team Assistant
Luminary Hospice —Columbus, OH
- 18 years or older
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Branch Operations Officer
Northwest Bank —Columbus, OH
- Full-time
- Office
- Finance
- Supervising experience
Quick Apply
Marketing Programs Manager
Mettler Toledo —Worthington, OH
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Disability insurance
- Health insurance
11d
Manager of Retirement Services
Northwest Bank —Columbus, OH
- Full-time
- Research
- Office
- Bachelor's degree
- 401(k)
Quick Apply
Associate Sales Representative - Medical Device Sales - 16
Rep-Lite —Columbus, OH
- $90,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
6d
Safety & Security Armed Officer - Diley Ridge - Full Time Rotating Shift
Mount Carmel —Canal Winchester, OH
- Full-time
- Hospital
- Military
- Computer literacy
Lead Commercial Technical Operations
WOW! —Columbus, OH
- Full-time
- Computer science
- Computer Science
- High school diploma or GED
5d
Agile Project Manager w/Top Secret Clearance
TekSynap —Columbus, OH
- Weekends as needed
- 5 years
- Bachelor of Science
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply

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customer service representative/office administrator jobs near columbus

Collectors - Estate Care Specialist

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
$20 an hour
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Debt collection phone call
Microsoft Excel
Phone communication
Telephone systems
Multi-line phone systems
Productivity software
Negotiation
Collections account management
Office phone management

Full Job Description

General Description:
Phillips & Cohen Associates, Ltd, the industry leader in compassionate engagement services with offices located throughout the globe, is seeking Estate Care Specialists to join their team. The incumbent will proactively and professionally engage customer representatives to resolve outstanding account balances in a compassionate and thoughtful manner.
PCA has implemented a Hybrid Work Policy. These objectives along with other business considerations including regulator allowance, client approval, risk management, business performance, and employee experience. As such, remote working will remain at the discretion of PCA Senior Management and the Board of Directors.

Responsibilities:

Effectively communicate with customer representatives in a compassionate, professional, and fair manner to evaluate estate circumstances and work towards timely payment.
Provide guidance, assistance, and support to customer representatives throughout all stages of the estate/succession process.
Maintain and manage queue of files in-line with applicable regulations, company procedures, and customer service best practices.
Respond to and address inquiries from attorneys, executors, administrators and/or estate representatives.
Provide requested correspondence and/or account documentation and follow-up to ensure receipt.
Resolve questions, discrepancies and disputes pertaining to outstanding account balances timely and completely.
Meet defined department goals and activity metrics; achieve minimum requirements on all key performance indicators, including quality assurance and compliance reviews.

Qualifications:

High-school diploma, or equivalent.
Experience within debt collections, customer service, or similar phone-based employment preferred.
Strong communication, problem-solving and analytical skills.
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office, including Excel and Word.
Experience in a telecommunications environment is preferred but not required.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Key attributes; Commitment; Compliance; Compassion; Innovation; Professionalism; Charisma; Humility; Self-Starter; Negotiation; Creativity; Focused; Motivated; Fair; Empathetic; Active Listening; Self-Awareness; Maturity; Initiative; Career-minded; Colleague
Schedule: 2 days 12pm-9pm, 2 days 8am-5pm, 1 rotating Friday 8am-6pm, 1 Saturday per month 8am-12pm

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Weekly day range:

Monday to Friday
Rotating weekends

Work setting:

Call center
Office

Application Question(s):

This is an in-office position. Are you okay being in an office 5-days a week?

Experience:

Microsoft Office: 2 years (Required)
Multi-line phone systems: 2 years (Required)
Pay by Phone: 2 years (Required)
Reading Scripts: 2 years (Required)
3rd Party Debt Collections: 2 years (Required)
Dual Screen Computer System: 2 years (Required)

Ability to Relocate:

Gahanna, OH 43230: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative/office administrator jobs in columbus

Collectors - Estate Care Specialist

Service Administrator

Enrollment Administrator - Customer Support for Learning and Development

Office Administrator- Columbus (Onsite)

HRIS Time Administrator - REMOTE

WC Claims Specialist (PN: 20068419, 20068729, 20069075, 20069106 & 20069204)

Medical Equipment Customer Service Representative

Front Desk Administrator

Adult Workforce Pathways Administrator

Application & Verification Specialist

Student Services Secretary

Maintenance Training Administrator

Patient Team Assistant

Branch Operations Officer

Marketing Programs Manager

Manager of Retirement Services

Associate Sales Representative - Medical Device Sales - 16

Safety & Security Armed Officer - Diley Ridge - Full Time Rotating Shift

Lead Commercial Technical Operations

Agile Project Manager w/Top Secret Clearance

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