Top 19 Customer service representative lead new albany Jobs in Columbus

Customer Service Representative Lead - New Albany, OH
WesBanco Bank, Inc. —Columbus, OH
- Microsoft Outlook
- Computer literacy
- Mid-level
Account Customer Service Coordinator II
Ryder System —New Albany, OH
- $24.60 an hour
- Urgently hiring
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
3d
Customer Service Representative
Ryder System —New Albany, OH
- $18 an hour
- Urgently hiring
- Office
- High school diploma or GED
- 1 year
- Paid parental leave
- Paid holidays
Disability Representative
Sedgwick —New Albany, OH
- Full-time
- Hybrid work
- Computer literacy
- Office
- Windows
- Health savings account
- Disability insurance
Manager, Operations
DSV —New Albany, OH
- $86,000 - $106,000 a year
- Overtime
- Microsoft Excel
- 5 years
- Computer literacy
- Health savings account
- Paid holidays
Part-Time Night Audit
Fairfield Inn by Marriott Columbus/New Albany, OH —Columbus, OH
- $17 an hour
- Part-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
6d
Front Desk Associate
Fairfield Inn by Marriott Columbus/New Albany, OH —Columbus, OH
- $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
6d
Supervisor, Operations
DSV —New Albany, OH
- $60,000 - $88,000 a year
- Overtime
- Microsoft Excel
- Writing skills
- English
11d
Data Center Supervisor II - Support - Overnight M-F 8:00PM-4:30AM
DSV —New Albany, OH
- $80,000 - $90,000 a year
- Overnight shift
- Mid-level
- Analysis skills
- Bachelor's degree
9d
Procurement Specialist, Material Planner
DSV —New Albany, OH
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
1d
Data Center Supervisor II - Dock - A-Shift 6:00AM-2:30PM
DSV —New Albany, OH
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
9d
Data Center Team Lead - Dock - E-Shift Thu-Fr 10:00pm-6:30am Sat-Sun 6:00pm-6:30am
DSV —New Albany, OH
- $27 an hour
- Email
- Schematics
- Mid-level
- 3 years
Data Center Team Lead - Pharmacy - B-Shift M-F 2:00pm-10:30PM
DSV —New Albany, OH
- $27 an hour
- Email
- Schematics
- Mid-level
- 3 years
Data Center Team Lead - Kitting - D-Shift Thu-Fri 6:00am-2:30PM Sat-Sun 6:00AM-6:30PM
DSV —New Albany, OH
- $27 an hour
- Full-time
- Schematics
- Mid-level
- 3 years
Manager
DSV —New Albany, OH
- Overtime
- Customer service
- Computer literacy
- Writing skills
- Flexible schedule
8d
Data Center Supervisor II - Builds/Dock - Overnight M-F 8:00PM-4:30AM
DSV —New Albany, OH
- $80,000 - $90,000 a year
- Overnight shift
- Mid-level
- Analysis skills
- Bachelor's degree
9d
Assistant Project Manager
Upland Mechanical, Inc. —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
Manager, Chief Engineer, NA
Vantage Data Centers Management Company LLC —Columbus, OH
- Weekends as needed
- Background check
- Pass drug screening
- Ability to climb stairs
- AD&D insurance
- Disability insurance
Quick Apply
Telecommunication Field Construction Representative Principal
AEP Service Corporation —New Albany, OH
- $98,993 - $128,688 a year
- Full-time
- Microsoft Excel
- Up to 50% travel
- Construction site
- Tuition reimbursement
2d

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Customer Service Representative Lead - New Albany, OH
WesBanco Bank, Inc. —Columbus, OH
Charged with maintaining appropriate levels of cash as assigned by the Bank through ordering and shipping of money. Expected to perform the duties of a CSR.
Account Customer Service Coordinator II
Ryder System —New Albany, OH
Participate in daily operational calls and provide updates to field operations about assigned client(s). Lead and/or participate in daily, weekly and/or monthly…
$24.60 an hour
3d

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Customer Service Representative Lead - New Albany, OH

WesBanco Bank, Inc.
Columbus, OH

Apply Now

Job Details

Qualifications

Microsoft Outlook
Promoting products
Promoting bank products
High school diploma or GED
Promoting bank services
Banking regulatory compliance

Full Job Description

Summary:

Promote a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters. Assists banking center management with operational reports and duties. Expected to perform the duties of a CSR. Serves as the primary point of contact for issues and complex or escalated customer service needs for CSR function. Supports the banking center in achieving sales goals by identifying referral opportunities as well as observing and providing coaching to CSR staff.

Essential Functions:

Excellent Customer Service

Identify Referral Opportunity

Leadership of CSR Line

Operational Control and Reporting

Essential Duties and Responsibilities:

Personally, models the standards of the Bank's Mission, Vision, and Pledge.

Promotes a sales and service culture within the banking center and assists the Banking Center Manager in ensuring that the CSR staff receives proper coaching and training to identify referral opportunity.

Assists in and completes reports related to Operations as assigned by Banking Center Management.

Develops knowledge of the Bank's products and services.

Performs the normal duties of a CSR with accuracy and efficiency as outlined in separate CSR job description.

Charged with maintaining appropriate levels of cash as assigned by the Bank through ordering and shipping of money.

Primary contact for customer issues and complex customer's needs related to CSR function.

Ensures security and dual control procedures as assigned by the Bank are met at all times.

Communicates pertinent information to the CSR staff in a timely manner.

Responsible for ensuring all necessary and assigned audits are performed at the standard set by the Bank.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

SUPERVISORY RESPONSIBILITIES

Responsible for assisting management in interviewing, hiring, and coordination of training of new CSR hires.

Charged with assigning and directing work, assists with coaching, training, and evaluating performance.

Addresses complaints and resolves issues relating to the CSR line.

Other Skills and Requirements:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

Requirements:

High school diploma required.

Supervisory or proven leadership experience preferred with a minimum of six months of CSR experience required.

Apply Now

Refine Your Search

customer service representative lead new albany jobs in columbus

Customer Service Representative Lead - New Albany, OH

Account Customer Service Coordinator II

Customer Service Representative

Disability Representative

Manager, Operations

Part-Time Night Audit

Front Desk Associate

Supervisor, Operations

Data Center Supervisor II - Support - Overnight M-F 8:00PM-4:30AM

Procurement Specialist, Material Planner

Data Center Supervisor II - Dock - A-Shift 6:00AM-2:30PM

Data Center Team Lead - Dock - E-Shift Thu-Fr 10:00pm-6:30am Sat-Sun 6:00pm-6:30am

Data Center Team Lead - Pharmacy - B-Shift M-F 2:00pm-10:30PM

Data Center Team Lead - Kitting - D-Shift Thu-Fri 6:00am-2:30PM Sat-Sun 6:00AM-6:30PM

Manager

Data Center Supervisor II - Builds/Dock - Overnight M-F 8:00PM-4:30AM

Assistant Project Manager

Manager, Chief Engineer, NA

Telecommunication Field Construction Representative Principal

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