Top 3 Customer service support representative microbiology on site Jobs in Columbus

Customer Service Support Representative - Microbiology - On-Site
Labcorp —Dublin, OH
- $18.50 - $25.00 an hour
- Overtime
- Spanish
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
Chemical Service Technician at Data Centers
Garratt Callahan Co —Columbus, OH
- $80,000 - $85,000 a year
- Customer service
- Mid-level
- Ability to lift 50 pounds
- AD&D insurance
- Health insurance
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Senior Director Quality Affairs
American Regent, Inc. —New Albany, OH
- Weekends as needed
- 11+ years
- Master's degree
- Bachelor's degree

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Chemical Service Technician at Data Centers
Garratt Callahan Co —Columbus, OH
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Customer Service Support Representative - Microbiology - On-Site
Labcorp —Dublin, OH
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet. Qualify and establish inbound new customers requesting…
$18.50 - $25.00 an hour
Chemical Service Technician at Data Centers
Garratt Callahan Co —Columbus, OH
Key Words: Chemistry, chemicals, scientific, science, salesperson, salesman, saleswoman, outside sales, technical sales, account representative, account…
$80,000 - $85,000 a year
Quick Apply

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Customer Service Support Representative - Microbiology - On-Site

Labcorp -
Dublin, OH

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Job Details

Full-time
$18.50 - $25.00 an hour

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an on-site Customer Service Representative to join our team in Dublin, OH.

Work Schedule: Tuesday-Saturday, 9:00am-5:30pm with rotating Sundays/Mondays/Holidays.4

Job Responsibilities

Act a liaison between Labcorp, the customer base and patients
Resolve routine customer requests with products or services via inbound, outbound calls, or the Internet
Speak with customers in a courteous, friendly, and professional manner using protocol procedures
Inquire, clarify, and confirm customer requirements and understanding of the solution
Provide additional customer education and information as needed
Qualify and establish inbound new customers requesting Labcorp's products and services
Work in multiple databases to research complex issues and questions
Notify clients of test results in a timely and accurate manner
Review test forms for accuracy and report any discrepancies
Participate in activities designed to improve customer satisfaction and business performance
Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance

Minimum Qualifications

High School Diploma or GED
3 months or more of customer service experience

Preferred Qualifications

Associate's degree
3 months or more of contact center or call center environment
3 months or more of healthcare industry experience, such as a physician's office or a hospital

Additional Job Standards

Bilingual in Spanish

Proficient with Microsoft Office programs
Experience with Salesforce.com and/or Laboratory Information Systems
Possess a high level of professionalism and a strong customer service orientation
Ability to work independently and within a team environment
High level of attention to detail with the ability to prioritize and multitask
Ability to work in a fast paced production environment and meet established turn-around times
Strong communication skills; both written and verbal
Ability to handle the physical requirements of the position
Flexibility to work overtime or other shifts depending on business needs

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!

**Pay Range: $18.50– $25.00

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

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customer service support representative microbiology on site jobs in columbus

Customer Service Support Representative - Microbiology - On-Site

Chemical Service Technician at Data Centers

Senior Director Quality Affairs

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