What you'll do at DBH:
The Revenue Cycle Manager is responsible for directing and overseeing the daily operations of centralized revenue cycle functions including patient registration, coding, billing, charge capture, and collections. In this position, you will collaborate with agency divisions, including IT, training, & Health Information System/EPIC teams to assist in improving Electronic Health Record (EHR) system utilization, integrity, and reporting capabilities. You will be responsible for ensuring accuracy, compliance, and efficiency across all revenue cycle activities. As a leader in this role, you will manage billing, reimbursement, financial reporting, and system integration efforts while driving process improvements and supporting strategic decision-making.
The ideal candidate brings strong expertise in healthcare finance, revenue cycle management, and financial systems, along with a proven ability to lead teams and collaborate across disciplines.
Key Responsibilities
Revenue Cycle Leadership
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Direct and oversee full revenue cycle operations, including patient registration, coding, billing, charge capture, and collections.
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Ensures alignment of operations across all Regional Psychiatric Hospitals (RPH) with broader agency goals and revenue cycle strategies.
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Identify and resolve revenue cycle inefficiencies and leakage.
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Ensure accurate and timely reimbursement from Medicaid, Medicare, and other payers.
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Support the Chief Fiscal Officer (CFO) on financial projects, fiscal planning, and other operational needs.
Systems & Financial Operations
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Lead implementation, optimization, and governance of EPIC systems revenue cycle modules.
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Develop and maintain automated reporting tools and dashboards using Excel and system-based reporting tools.
Compliance & Internal Controls
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Ensure revenue cycle compliance with regulatory bodies and standards.
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Monitor changes in industry standards, regulations, and trends.
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Establish and maintain strong internal controls.
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Ensure internal policies and procedures are maintained and updated.
Financial Analysis & Reporting
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Perform cost reporting duties for Medicare, Medicaid, and DSH for Regional Psychiatric Hospitals.
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Develop Key Performance Indicators (KPIs) and financial dashboards.
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Provide actionable insights to support executive decision-making.
Leadership & Staff Development
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Supervises professional managers and staff across revenue cycle departments.
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Assign and review work to ensure accuracy, compliance, and productivity.
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Develop and implement staff training programs focused on compliance and best practices.
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Foster a high-performance culture through coaching, mentoring, and development planning.
Collaboration & Stakeholder Engagement
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Coordinates between revenue cycle functions and Epic module teams (e.g., Professional, Hospital, Cadence, Prelude & Grand Central) billing to enhance system workflows & support ongoing optimization.
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Coordinate interdisciplinary efforts with clinical operations, IT, quality, and compliance teams.
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Ensure accurate coding, documentation, and claims processing.
Policy & Process Improvement
This is an hourly position and is exempt from the bargaining units, with a pay range of 15 on the on the E1 Exempt Pay Range Schedule. Normal working hours are Monday through Friday, 8:00am to 5:00pm (Flexible Schedule). This position is located within our Office of Financial Management, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 11th floor, Columbus, Ohio 43215.
Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
- Medical Coverage
- Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
- Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
- Childbirth, Adoption, and Foster Care leave
- Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
- Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
- Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
Position Qualifications:
66 mos. exp. or 66 mos. trg. financial administration.
OR
The completion of undergraduate core program in public or business administration, accounting, finance or related field; 42 mos. exp. or 42 mos. trg. in financial administration.
OR
The completion of graduate core program in public or business administration, accounting, finance or related field; 30 mos. exp. or 30 mos. trg. in financial administration.
OR
12 mos. exp. as Financial Program Manager, 66585.
OR
The equivalent of Minimum Class Qualifications for Employment noted above. NOTE: Successful completion of the Fiscal Academy may be substituted for 4 mos. of required accounting/fiscal experience referenced in this portion of the minimum qualifications.
Technical Skills: Accounting and Finance
Professional Skills: Interpreting Data, Leading Others, Organizing and Planning, Problem Solving, Responsiveness
Required Educational Transcripts
Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.
Supplemental Information
Application Procedures
To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.
Background Check Notice
The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.
Rule 5122-7-21, “Background check on applicants,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.
If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO/ADA Administrator at [email protected] or 614-466-8884.
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
