Top 116 Desk manager/guest service Jobs in Columbus

Leasing & Community Manager
The Mercantile —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- In-person
- Under 1 year
- Paid time off
- Employee discount
Quick Apply
3d
Front Desk
National Church Residences —Columbus, OH
- Part-time
- Basic math
- High school diploma or GED
- Analysis skills
Quick Apply
Front Desk Manager | Columbus MOXY
Columbus Moxy —Columbus, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Spanish
- Sanitation
- English
Quick Apply
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Inventory management
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
13d
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $15 - $16 an hour
- Part-time
- Hotel
- Entry level
- Paid time off
- Employee discount
Quick Apply
Assistant Community Manager
RPM Living —Grove City, OH
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
7d
Guest Service Representative
Sonesta —Columbus, OH
- Weekends as needed
- Sales
- Basic math
- Hotel
- Paid parental leave
- Health savings account
9d
3-11PM Hotel Front Desk Agent
Embassy Suites Columbus, OH —Columbus, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Food provided
Quick Apply
10d
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Supervisor
The Ohioan Hotel and Event Center —Lewis Center, OH
- Background check
- Mid-level
- Hotel
- Free parking
- Paid holidays
Quick Apply
Guest Service Representative- PT Evening
Schulte Companies —Columbus, OH
- $15 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Hotel Front Desk
Sonesta —Columbus, OH
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Front Desk Agent
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
HPO FRNT OFF SUPERVISOR
Columbus Hospitality Management —Columbus, OH
- Management
- Mid-level
Quick Apply
Front Desk Coordinator - Grandview
Face Forward Aesthetics —Columbus, OH
- $17 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Quick Apply
8d
Sales & Catering Coordinator - Springhill Suites by Marriott Columbus Easton
Springhill Suites Columbus Easton Area —Columbus, OH
- $19 an hour
- Weekends as needed
- Customer service
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
HR Coordinator/Recruiter
Legends Global —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Guest Service Representative
Schulte Companies —Columbus, OH
- $15 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply

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desk manager/guest service jobs near columbus

Leasing & Community Manager

The Mercantile -
Columbus, OH

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
3 days ago

Benefits

Paid time off
Employee discount
Flexible schedule

Qualifications

Community management
Schedule management
Lease or rental agreement management
Hospitality industry experience
Prospecting

Full Job Description

Leasing & Community Manager

The Mercantile | Downtown Columbus, OH
Full-Time | Primarily On-Site
$55,000–$65,000 base salary + performance bonuses up to $20,000 annually + optional discounted luxury apartment

About the Role

The Mercantile is a boutique luxury apartment community in the heart of downtown Columbus. We are looking for an energetic, personable, and highly motivated Leasing & Community Manager to take ownership of the day-to-day resident and leasing experience at the property.

This is not a traditional desk-based property management position.

We want someone who enjoys meeting people, selling, solving problems, and taking ownership. You will become the face of The Mercantile—welcoming prospective residents, building relationships with current residents, keeping the property looking its best, and making sure issues don't fall through the cracks.

You'll work directly with ownership and have meaningful autonomy to run the community.

What You'll DoLeasing & Sales

Respond quickly to new leasing inquiries by phone, text, and email
Schedule and conduct apartment tours
Build relationships with prospective residents and help them find the right apartment
Follow up consistently with prospects after tours
Manage applications and coordinate lease signing and move-ins
Maintain accurate availability, pricing, and listing information
Help develop creative ideas and partnerships to generate new leasing opportunities
Track leasing activity and conversion results
Work toward occupancy and leasing goals

Resident Experience

Serve as the primary point of contact for residents
Build friendly, professional relationships with the community
Respond promptly to resident questions and concerns
Coordinate maintenance requests and follow through until issues are resolved
Assist with renewals, move-ins, and move-outs
Help create a welcoming environment where residents feel that management is accessible and genuinely cares about their experience

Property Operations

Regularly walk the property and identify issues before residents have to report them
Monitor common areas, vacant apartments, cleanliness, lighting, access systems, and general property condition
Coordinate vendors, cleaners, and maintenance contractors
Ensure vacant apartments are ready for showings and move-ins
Conduct routine inspections and assist with unit turnover
Maintain organized property records and use property-management software for day-to-day operations
Communicate important property issues and recommendations directly to ownership

Schedule

This is a full-time position averaging approximately 40 hours per week.

The typical schedule will be Tuesday through Saturday, with Saturday generally being a shorter leasing/tour day.

The position is primarily on-site, but we believe in flexibility. Some administrative work may be completed remotely when appropriate, and weekly hours can be adjusted to accommodate occasional evening tours or other property needs.

Occasional after-hours availability for scheduled tours and urgent property matters is expected. This is not intended to be a 24/7 on-call position.

Compensation & Benefits

$55,000–$65,000 base salary, depending on experience
Performance and leasing bonuses up to $20,000 annually
Potential total annual cash compensation of up to $85,000
Optional discounted luxury apartment at The Mercantile
Paid time off
Flexible scheduling when property needs allow
Significant autonomy and direct access to ownership
Opportunity to grow with an expanding real estate ownership company

Our bonus program rewards results that directly contribute to the success of the community, including new leases, occupancy, resident retention, responsiveness, and overall property performance. The goal is simple: when the property performs well, you should share in that success.

Who We're Looking For

Property management experience is helpful, but not required.

We are particularly interested in candidates with backgrounds in:

Apartment leasing or property management
Hotels and hospitality
Resident or guest services
Sales
Luxury retail
Customer service or operations

More important than your specific background is your attitude.

Our ideal candidate is:

Warm, personable, and comfortable talking with new people
Naturally sales-oriented without being pushy
Highly responsive and an excellent communicator
Organized and able to manage multiple priorities independently
Proactive—you notice something that needs attention and take care of it
Comfortable making decisions and taking ownership
Reliable and accountable
Comfortable working directly with residents, prospects, vendors, and ownership
Tech-savvy and able to learn new property-management and communication systems quickly
Excited by the opportunity to make one community truly exceptional

What Success Looks Like

You don't wait for someone to tell you what needs to be done.

A new prospect reaches out—you respond quickly.

Someone wants to see an apartment—you make the tour happen.

A resident has a problem—you make sure it gets resolved.

You walk through the building and notice the little things before someone else has to point them out.

And when someone visits The Mercantile, they leave feeling like this is a community where management actually knows and cares about its residents.

If you're looking for a role where you can take real ownership of a property rather than being one small part of a large management organization, we'd love to hear from you.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

Employee discount
Flexible schedule
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

desk manager/guest service jobs in columbus

Leasing & Community Manager

Front Desk

Front Desk Manager | Columbus MOXY

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Front Desk Agent

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Assistant Community Manager

Guest Service Representative

3-11PM Hotel Front Desk Agent

Front Desk Agent

Front Desk Supervisor

Guest Service Representative- PT Evening

Hotel Front Desk

Front Desk Agent

HPO FRNT OFF SUPERVISOR

Front Desk Coordinator - Grandview

Sales & Catering Coordinator - Springhill Suites by Marriott Columbus Easton

HR Coordinator/Recruiter

Guest Service Representative

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

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