Top 12 Desktop support engineer (full time) Jobs in Columbus

Tier II IT Support Specialist
DataField Technology Services —Westerville, OH
- $24 - $34 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Vision insurance
Quick Apply
7d
IT Service Support Analyst 1
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Disability insurance
3d
Onsite Desktop / Field Engineer
RDI-IT —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Computer networking
- Health insurance
- Dental insurance
Quick Apply
6d
IT Systems Engineer
HBD Industries —Dublin, OH
- Full-time
- Microsoft Outlook
- Customer service
- System design
IT Support Engineer Sr.
AEP Service Corporation —Columbus, OH
- $30.53 - $38.16 an hour
- Full-time
- Computer Science
- Mid-level
- Windows
- Tuition reimbursement
1d
IT Service Support Analyst 1
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Disability insurance
3d
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
Configuration Engineer (SCCM/InTune)
Safelite Group —Columbus, OH
- Full-time
- Hybrid work
- System design
- Mid-level
- Office
- Paid holidays
- Health insurance
IS Systems Analyst Senior IS E-Chart 1
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Access
- SQL
- Bachelor's degree
Citrix Engineer
Accenture —Columbus, OH
- $28.41 - $74.42 an hour
- Full-time
- Hybrid work
- Azure
- 6 years
- Office
- Paid holidays
- Disability insurance
1d
Lead Enterprise Systems Engineer
Northwest Bank —Columbus, OH
- Weekends as needed
- Azure
- System design
- Research
Quick Apply
13d

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IT Service Support Analyst 1
The Ohio State University Wexner Medical Center —Columbus, OH
Partners with tier 2 and 3 technical support engineers to resolve complex technical issues requiring escalation.
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Tier II IT Support Specialist
DataField Technology Services —Westerville, OH
This is an excellent opportunity for someone who enjoys troubleshooting technical issues, working directly with end users, and expanding their knowledge in…
$24 - $34 an hour
Quick Apply
7d
IT Service Support Analyst 1
The Ohio State University Wexner Medical Center —Columbus, OH
Partners with tier 2 and 3 technical support engineers to resolve complex technical issues requiring escalation.
3d

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desktop support engineer (full time) jobs near columbus

Tier II IT Support Specialist

DataField Technology Services -
Westerville, OH

Quick Apply

Job Details

Full-time
$24 - $34 an hour
7 days ago

Benefits

Health insurance
Vision insurance
401(k) matching

Qualifications

Cloud identity and access management (IAM)
Customer communication
IT user and group management
Wireless networking
In-person customer service
Public Cloud
Windows
Network infrastructure
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Azure AD
Networking equipment (troubleshooting support)
Desktop administration

Full Job Description

Description:

Westerville, OH | Full-Time | On-Site

Join a Growing IT Team

Our client is seeking a motivated Tier II IT Support Specialist (or a seasoned Tier I technician ready for the next step) to join their team in Westerville, Ohio. This is an excellent opportunity for someone who enjoys troubleshooting technical issues, working directly with end users, and expanding their knowledge in Microsoft technologies and networking.

You'll provide hands-on support for a variety of business clients, resolving desktop, server, Microsoft 365, and network-related issues while collaborating with experienced engineers on larger infrastructure projects.

Provide Tier I and Tier II technical support for Windows desktops, laptops, and end users.
Install, configure, and troubleshoot Windows 10/11 devices.
Administer Microsoft 365 including Outlook, Exchange Online, Teams, OneDrive, and SharePoint.
Deploy and manage devices using Microsoft Intune and Endpoint Manager.
Create and manage user accounts in Active Directory and Microsoft Entra ID (Azure AD).
Troubleshoot hardware, software, printer, and peripheral issues.
Assist with network troubleshooting including switches, wireless access points, VPN connectivity, TCP/IP, and DNS.
Support mobile devices running iOS and Android.
Document issues, resolutions, and client environments within the ticketing system.
Escalate complex issues when appropriate while maintaining ownership of the customer experience.
Participate in workstation deployments, hardware replacements, and Microsoft 365 migrations.
Deliver exceptional customer service both remotely and onsite.

Requirements:

What We're Looking For

Required Qualifications

2–5 years of IT support experience in a corporate IT department or Managed Service Provider (MSP) environment.
Strong customer service skills
Strong experience supporting Microsoft 365.
Experience deploying and managing devices with Microsoft Intune (or equivalent mobile device management platform).
Basic to intermediate networking knowledge including:
- TCP/IP
- DNS
- DHCP
- VPN connectivity
- Wireless networking
- Basic switch troubleshooting
Experience with Windows 10 and Windows 11 administration.
Familiarity with Active Directory and Microsoft Entra ID (Azure AD).
Strong troubleshooting and problem-solving abilities.
Excellent communication and customer service skills.

Preferred Qualifications

Experience working for a Managed Service Provider (MSP).
Experience with ConnectWise, NinjaOne, Datto, Autotask, or similar ticketing/RMM platforms.
Experience supporting Windows Server environments.
Knowledge of Microsoft Azure.
Experience with endpoint security solutions and Microsoft Defender.
Industry certifications such as CompTIA A+, Network+, Security+, Microsoft MD-102, or Azure Fundamentals (AZ-900).

What Makes You Successful

Passion for helping people solve technical problems.
Strong attention to detail and excellent organizational skills.
Ability to prioritize multiple support requests in a fast-paced environment.
Willingness to learn new technologies and continue developing technical skills.
Professional, team-oriented attitude with a customer-first mindset.

Compensation & Benefits

Competitive pay based on experience
Medical, dental, and vision insurance
401(k) with company match

Quick Apply

Refine Your Search

desktop support engineer (full time) jobs in columbus

Tier II IT Support Specialist

IT Service Support Analyst 1

Onsite Desktop / Field Engineer

IT Systems Engineer

IT Support Engineer Sr.

IT Service Support Analyst 1

TP- Desktop Support Analyst

Configuration Engineer (SCCM/InTune)

IS Systems Analyst Senior IS E-Chart 1

Citrix Engineer

Lead Enterprise Systems Engineer