Top 91 Dispatch service representative / customer service representative Jobs in Columbus

Customer Service Representative
Central Ohio Contractors Inc —Grove City, OH
- $25 - $27 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Call Center Representative/Dispatcher/Scheduler/Quality Control
Access 2 Interpreters, LLC. —Columbus, OH
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Free parking
- Profit sharing
Quick Apply
3d
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
Service Center Clerk I
Estes Express Lines —Columbus, OH
- $20.70 - $22.70 an hour
- Part-time
- Computer literacy
- Pass drug screening
- Office
Customer Service Representative
U-Haul —Columbus, OH
- $11 - $12 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
IMC Companies LLC —Columbus, OH
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
Logistics Coordinator, Dispatch, Road Transport US
DSV —Canal Winchester, OH
- $24 - $26 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- English
10d
Dispatcher
ARS-Rescue Rooter —Columbus, OH
- $20 - $22 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health savings account
Quick Apply
Dispatcher
RB Global —Columbus, OH
- $20 an hour
- Full-time
- Customer service
- Mid-level
- Team management
- Health insurance
- Dental insurance
Quick Apply
Director of Northwest Regional Emergency Communications Center (NRECC)
City of Dublin —Dublin, OH
- $115,000 - $145,000 a year
- Weekends as needed
- 5 years
- Bachelor of Science
- Pass drug screening
Transportation Broker
Kenan Advantage Group —Dublin, OH
- Google Workspace
- Mid-level
- Business development
- Dental insurance
- 401(k)
Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
- $23 - $27 an hour
- Weekends as needed
- CDL B
- Microsoft Word
- Background check
- Health insurance
- 401(k)
Quick Apply
Sales - Charter Bus , Mini-Coach, Livery
Cardinal Transportation LTD —Columbus, OH
- $18 - $22 an hour
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Truck Driver - Class A - Penske Logistics
Penske Truck Leasing and Logistics —Groveport, OH
- $96,000 a year
- Full-time
- Hybrid work
- Customer service
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
Counter Sales Representative - Lumber and Building Materials
S&L Lumber - 5th Avenue and Linworth Locations —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply
Truck Driver - Class A Hazmat - Penske Logistics
Penske Truck Leasing and Logistics —Delaware, OH
- $80,000 - $124,000 a year
- Full-time
- Hazmat Endorsement
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
12d
HVAC Customer Service Representative
Accurate Mechanical Inc —Columbus, OH
- Full-time
- Bilingual
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Inbound Sales Representative
Ats Hauling —Worthington, OH
- $500 - $8,000 a week
- Part-time
- Hybrid work
- Entry level
Quick Apply
19h
Lead Fulfillment Associate, OOH9
Amazon.com Services LLC —West Jefferson, OH
- $24 - $25 an hour
- Overtime
- 18 years or older
- Mid-level
- High school diploma or GED
- Employee assistance program
- 401(k) matching
Leasing Consultant
GoldOller Real Estate Investments —Columbus, OH
- Urgently hiring
- Office
- Conflict management
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply

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dispatch service representative / customer service representative jobs near columbus

Customer Service Representative

Central Ohio Contractors Inc -
Grove City, OH

Apply Now

Job Details

Full-time
$25 - $27 an hour

Qualifications

City street navigation
Phone communication
Enterprise software
Construction industry experience
Commercial construction experience
Dispatch software communication
Technical Proficiency
Client interaction via phone calls

Full Job Description

Role Summary

The Customer Service Representative (CSR) – Construction & Demolition (C&D) acts as the vital link between our dispatch team, field operations, and major construction clients across the Metro Columbus, Ohio area. Operating out of our local office, the CSR uses the Starlight Operational Software platform to coordinate high-volume roll-off container rentals, manage live logistics requests, and ensure seamless delivery, switch-out, and final pull services for construction debris.

Key Responsibilities

C&D Order Management & Logistics

Process inbound requests for C&D rolloff dumpsters ranging from 10 to 40 cubic yards.
Log, schedule, and livedispatch container exchanges and final pulls directly within Starlight Rolloff Software.
Coordinate directly with local Columbus dispatchers to handle timesensitive site requests and driver reroutes.
Verify service completions using Starlight’s geostamp and timestamp features to resolve any missedservice claims.

Digital Account Administration

Build and maintain detailed commercial contractor profiles using Microsoft Excel and Microsoft Word.
Track variable disposal metrics, project site locations, and custom pricing configurations across active jobsites.
Audit automated daily dispatch logs against customer contracts to confirm accuracy prior to billing cycles.
Compile weekly service tracking and route reports using Microsoft Outlook to update the management team.

Billing & Regulatory Compliance

Explain C&D specific line items including municipal franchise fees, environmental surcharges, and fuel fees.
Verify scale house data and tipping fees within Starlight Facilities to ensure proper invoicing for heavy materials.
Educate local Columbus area builders on acceptable C&D materials vs. banned hazardous waste.
Process secure projectend credit card payments and coordinate credit approval paperwork for new commercial accounts.

Required Qualifications

Software Proficiency: Minimum 1 year of handson experience utilizing Starlight Operational Software (or comparable enterprise waste haul software like TRUX or Tower) alongside Microsoft Office.
Industry Knowledge: Proven background handling commercial rolloff orders and construction debris terminology.
Regional Familiarity: Solid geographical knowledge of the Metro Columbus area (including Franklin, Delaware, and Licking counties) to accurately map job site locations.
Communication: Exceptional phone etiquette paired with the ability to multitasking between callers and live dispatch interfaces.

Work Environment & Schedule

Setting: Local office environment based in the Columbus, OH region.
Schedule: Monday through Friday, 7:00 AM 4:00 PM (aligning with active construction site hours), with occasional rotating Saturday morning shifts.

Apply Now

Refine Your Search

dispatch service representative / customer service representative jobs in columbus

Customer Service Representative

Call Center Representative/Dispatcher/Scheduler/Quality Control

Inbound Answering Service Operator

Service Center Clerk I

Customer Service Representative

Customer Service Representative

Logistics Coordinator, Dispatch, Road Transport US

Dispatcher

Dispatcher

Director of Northwest Regional Emergency Communications Center (NRECC)

Transportation Broker

Transportation Supervisor

Sales - Charter Bus , Mini-Coach, Livery

Truck Driver - Class A - Penske Logistics

Counter Sales Representative - Lumber and Building Materials

Truck Driver - Class A Hazmat - Penske Logistics

HVAC Customer Service Representative

Inbound Sales Representative

Lead Fulfillment Associate, OOH9

Leasing Consultant

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Role Summary

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Digital Account Administration

Billing & Regulatory Compliance

Required Qualifications

Work Environment & Schedule

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