The Assistant Manager, in cooperation with the Leadership Team, General Manager and other ASM's, is responsible for the execution of the retail store - best-in-class customer experiences with efficient sales operations that drive profitable top line sales. All Assistant Manager duties and responsibilities must be executed with a commitment to the values of Ascend Wellness Holdings and its subsidiaries, and in a manner that supports our team, customers, and communities.
If you have a passion for People and Operations, then this is the role to continue with your personal growth. Your Operational Retail skills with help you bring clarity to the Team and passion for People will give you the ability to empower your peers and direct reports to get results. Besides shared responsibilities you will focus on the Front of House, Service, or Back of House, Inventory.
MUST HAVES:
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Bachelor's degree or 5+ years' experience in lieu of degree, in a supervisory or management role in a retail setting, specifically with POS business operations
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Ability to Hire a diverse staff by recruiting top talent with a diverse set of skills among candidates
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Lead the Team through Learning and Development with Focused Coaching and Mentorship to drive desired behaviors and maximize staff success
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Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
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Desire to learn and adapt with technology, digital tools, as it is a foundation of your business
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Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
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Must pass all required background checks and remain compliant with all regulatory requirements for working in the cannabis industry
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Obtain and retain a Registered Agent Card issued by the state of operation
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Have excellent organization and time management skills
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Be Focused, and detail oriented
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Must be able to communicate clearly and effectively
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Ability to adapt in a fast-paced, changing environment
WORK IN PARTNERSHIP OF THE GENERAL MANAGER:
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Analyze key business metrics, create action plans, and achieve buy-in from the team
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Maintain effective P&L management by driving sales growth by managing expenses, budgets, deposits, and accounts receivable
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Oversee execution and maintenance of all retail operations, including workforce management, inventory reconciliation and technology solutions - Devices as well as Website, POS, Loyalty
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Work with the Security and Compliance to ensure operations are to state regulations while making sure all diversion/theft/loss prevention security policies and practices are being followed
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Foster positive and productive relationships with key regulators, inspectors, and law enforcement personnel.
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Maintain a consistent focus on customer loyalty and create engaging and resonant customer experiences.
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Ensure that store appearance is in line with corporate standards.
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Oversee, Influence, and sign off on purchasing from our wholesale partners.
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Lead and champion innovation in a fast-paced environment.
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Other duties as assigned by the Corporate Management Team
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Team Performance including workload while addressing deficiencies and Performance Management
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Ensure clear, consistent team communication by leading weekly manager's meetings and monthly team meetings
If you have the requirements, aligned with the Ascend Vision and are focused on building a Team to deliver Best in Class Service to Consumers looking to BETTER THEIR LIFE WITH CANNABIS, then this is the role for you!
Company Overview
Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.
EEO Statement
Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
