Top 8 Drinking water process technical Jobs in Columbus

Customer Service Representative
Hall's Culligan Water —Canal Winchester, OH
- $17.75 an hour
- Weekends as needed
- Dealership
- High school diploma or GED
- Ability to sit for extended periods
- Paid time off
- 401(k) matching
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Electrical Engineer, Water/Wastewater
ms consultants, inc. —Columbus, OH
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- System design
- Health savings account
- Paid holidays
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Senior Electrical Engineer - Water (Multiple Locations)
Burns & McDonnell —Columbus, OH
- $160,000 - $240,000 a year
- Full-time
- 6 years
- Office
- Master's degree
- 401(k)
- Employee stock ownership plan
3d
Product Engineering & Quality Mgr - Electrical Products
Worthington Enterprises —Columbus, OH
- Full-time
- Computer science
- Computer Science
- Bachelor of Science
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Industrial Senior Project Architect
HDR —Columbus, OH
- $103,670 - $170,315 a year
- Full-time
- Microsoft Excel
- Construction site
- 5 years
- Paid holidays
- Disability insurance
Industrial Project Architect
HDR —Columbus, OH
- $90,790 - $149,155 a year
- Full-time
- Microsoft Excel
- Construction site
- 5 years
- Paid holidays
- Disability insurance
Senior Structural Engineer
Hazen and Sawyer —Columbus, OH
- Full-time
- Hybrid work
- Construction site
- Bachelor of Science
- Office
- Paid holidays
- Disability insurance
Quick Apply

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Customer Service Representative
Hall's Culligan Water —Canal Winchester, OH
This role requires the ability to wear a telephone headset for extended periods, up to 8 hours per day, while handling inbound and outbound customer calls.
$17.75 an hour
Quick Apply
Electrical Engineer, Water/Wastewater
ms consultants, inc. —Columbus, OH
Professional Engineer (PE) license preferred or the ability to obtain it within 12 months of hire. Coordination of design elements with other in-house…
Quick Apply

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Customer Service Representative

Hall's Culligan Water -
Canal Winchester, OH

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Job Details

Full-time
$17.75 an hour

Benefits

Paid time off
401(k) matching
Opportunities for advancement

Qualifications

Computer operation
Telecommunications headsets
Multi-line phone systems
10 key typing
Technical Proficiency
Mobile devices

Full Job Description

Hall's Culligan in Canal Winchester is currently seeking an Entry Level Customer Service Representative to join our office support team. Starting hourly wage for this position is $17.75 per hour. Hours of operation are between 8am-5pm, no evenings or weekends.

Our opportunity: As the premium provider of drinking water and water treatment services for the greater part of a century, Hall’s Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service.

As a Customer Service Representative (CSR), you’ll play a vital role in ensuring our customers receive a positive customer experience. This role involves addressing inquiries, providing solutions, and maintaining a high level of customer satisfaction. The ideal candidate for this position will genuinely enjoy interacting with our customers, will have an enhanced ability to resolve issues through strong product and service knowledge, and will effectively manage their time.

Why you’ll love working here:

We offer a full-time, Monday-Friday work schedule.
Stating Pay rate is $17.75 per hour!
You’ll receive paid time off (PTO) at a generous accrual rate.
You’ll be eligible for a full benefits package, including a 401k with company match, following your introductory period.
We’re a stable and growing family-oriented company who regularly offers career advancement opportunities.
We believe in upskilling our employees and promoting from within.
You’ll have the opportunity to utilize Culligan equipment in your home free of charge!

What you’ll do:

Customer service:

Respond promptly to customer inquiries via phone, text, and email with a focus on providing an outstanding customer experience.
Effectively and accurately address customer concerns, troubleshoot problems, and provide accurate information.
Handle both routine inquiries and complex issues with professionalism.

Product and service knowledge:

Develop and maintain an understanding of our products and services to effectively assist customers and addresses their needs.
Offer product/service recommendations and educate customers.

Issue resolution:

Identify, troubleshoot, and resolve customer problems effectively.
Collaborate with other departments to address customer concerns and provide solutions.

Time management:

Efficiently manage and prioritize tasks to meet individual and team performance goals.
Meet deadlines and response times while maintaining quality in work and customer interactions.

Documentation and reporting:

Accurately document customer interactions and transactions in customer service software.

Safety:

Workspace must be kept clean, organized, and free of clutter and tripping hazards.
Must follow both proper confidentiality protocols, to keep customer information protected, and incident reporting procedures.

Where you’ll work:

Culligan CSRs spend all their time working in the dealership, more specifically in an office environment requiring regular use of computers and multi-line phones – this means you must be able to sit for extended periods of time. While our CSRs primarily work Monday – Friday 8am-5pm, this role may require some evenings and weekends as business needs require.

Who should apply:

The personal attributes that will set you apart in our hiring process include empathy and resilience – our CSRs must demonstrate understanding and compassion towards customer concerns while also handling difficult situations constructively without becoming discouraged. We expect our CSRs to be adaptable to new processes and procedures and to maintain a positive attitude, even when challenging situations arise. It is imperative that our CSRs be comfortable multitasking in order to effectively manage multiple tasks and customer interactions simultaneously.

Technically speaking, the ideal candidate for this role will have demonstrated competency in computer and/or tablet use, with above average skills in computer applications. Our CSR’s must be able to quickly learn and adapt to new technologies and software systems as needed. We expect our CSRs to type a minimum of 40wpm, including ten-key, accurately and by touch. The ideal candidate’s technical skillset should be supported by strong communication skills, commitment to teamwork, and effective problem-solving skills.

Your qualifications:

Previous experience in a customer service role preferred.
This role requires the ability to wear a telephone headset for extended periods, up to 8 hours per day, while handling inbound and outbound customer calls.
Excellent verbal and written communication skills.
Excellent organization and multi-tasking skills.
Strong problem-solving abilities and attention to detail.
Ability to remain calm under pressure and handle challenging situations with professionalism.

Education

Preferred

High School/GED or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

drinking water process technical jobs in columbus

Customer Service Representative

Electrical Engineer, Water/Wastewater

Senior Electrical Engineer - Water (Multiple Locations)

Product Engineering & Quality Mgr - Electrical Products

Industrial Senior Project Architect

Industrial Project Architect

Senior Structural Engineer

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