Job Title: Operations Lead 1099 Contractor
Schedule: This position generally operates during normal business hours on an as‑needed basis, but it requires a flexible schedule, including occasional evenings and weekends when required.
Compensation: $30/hr up to $1,200 per month. Bonus pay for awarded grants the Operations Lead submits.
Location: Primarily remote, with occasional in‑person work as assigned.
Reports To: CEO
Direct Reports: up to 5 team members within a single business unit as we grow
Employment Type: 1099 Contractor
About Teache & Sol Holdings
Teache is an HR consulting firm and tech startup that provides small businesses with practical, affordable HR support and compliance solutions, along with a proprietary HR platform designed for growing teams.
Sol Essence is a wellness and lifestyle brand focused on curated products and experiences that promote balance, intentional living, and everyday ease.
Both businesses are founder-led and growing, each with distinct goals and audiences.
We are seeking a proactive, detail-oriented Operations Lead to support day-to-day operations across both Teache and Sol Essence. This role will help keep business functions organized, efficient, and moving forward across two different operating models—service-based and product-based.
Key Responsibilities
Client & Project Support
- Help manage and execute paid client deliverables such as (but not limited to) HR handbooks, training materials, policy documents, and onboarding content.
- Assist with eLearning builds, branding templates, and formatting using Word, Canva, and PowerPoint.
- Track deadlines and help ensure all deliverables are completed accurately and on time.
Software Support & Inquiries
- Serve as the first point of contact for client inquiries submitted through Teache’s HR software platform.
- Answer general questions, triage issues, and escalate complex cases to the founder or technical team.
- Help with onboarding new clients into the platform and explaining basic features.
- Document frequently asked questions and contribute to improving the knowledge base.
Grant & Funding Support
- Research new funding opportunities and maintain a tracker for deadlines and required documents.
- Support the preparation of grant applications and pitch decks, including gathering attachments and coordinating video submissions.
- Assist with editing responses using Teache’s business plan and supporting documentation.
Government Contracting Support
- Monitor local, state, and federal procurement portals (SAM.gov, city & state bid sites).
- Maintain a tracker of relevant contracts and submission deadlines.
- Help organize documentation for certification and proposal requirements (e.g., MBE, WBE, WOSB, capability statement).
- Support proposal assembly and formatting for RFQs/RFPs in collaboration with the founder.
- Track submitted proposals and maintain a contract file system.
Sol Essence
- Manage inventory, track stock levels, and coordinate product restocking with vendors.
- Oversee order fulfillment processes, including packaging, shipping, and delivery tracking.
- Coordinate with suppliers and vendors to ensure timely product sourcing and quality control.
- Support planning and execution of pop-up shops, community events, and in-person activations.
- Organize and improve operational systems for customer experience, order management, and day-to-day business workflows.
Internal Operations & Coordination
- Maintain organized folders, SOPs, trackers, and internal documentation.
- Support light scheduling, meeting preparation, and administrative follow-ups.
- Coordinate milestones and deliverables with designers, developers, or external partners.
- Manage day-to-day office logistics including supply tracking, inventory orders, and coordinating workspace needs for hybrid work.
- Monitor shared inboxes and respond to general business inquiries or forward messages to the appropriate team member.
- Respond to inbound sales inquiries related to services when the founder is unavailable. Provide accurate information, schedule follow-ups for the founder, and route all escalated inquiries directly to the founder for response.
- Assist with light bookkeeping or data entry tasks such as invoice tracking, vendor coordination, or file organization.
- Maintain digital organization across shared drives, calendars, and administrative systems.
- Prepare agendas or summary notes for internal meetings and support scheduling follow-ups.
- Collaborate with AI-powered internal tools (including ChatGPT Agent) for support with research, formatting, scheduling, and automation of designated tasks.
- Coordinate with vendors, tech support, or external contacts for small business operations as needed.
- Serve as the primary support for training new hires across roles, ensuring access to tools, internal systems, and established processes.
Qualifications
- Detail-oriented, dependable, and self-managed
- Strong communication, writing, and formatting skills
- Tech-savvy and comfortable using tools like ChatGPT or AI related software, Microsoft Office, Canva, Asana, Front, Zendesk, and other productivity tools.
- Must be comfortable reviewing and finalizing auto-generated drafts or deliverables as needed.
- Ability to adapt quickly in a small business/startup environment
- Interest in long-term growth within a mission-driven, founder-led company
- Prior experience in operations, HR support, client services, grants, or government contracting is a plus
Compensation & Benefits
- $30/hour up to $1,200 a month. Bonus pay for awarded grants the Operations Lead submits.
- Opportunities for increased hours and career growth as the company scales
Pay: Up to $1,200.00 per month
Application Question(s):
- While some months may have few or no hours avaliable, there may also be months where the business requires 20 or 40 hours a month of support to meet deadlines and operational needs. If that occurs, would you realistically be able to make yourself avaliable for that workload?
Experience:
- Operations management: 1 year (Preferred)
- Human resources: 1 year (Preferred)
Willingness to travel:
Work Location: Hybrid remote in Columbus, OH 43221
