Top 118 End user services analyst Jobs in Columbus

IT End User Services Analyst
Vertiv —Delaware, OH
- Mid-level
- Windows
- Bachelor's degree
Service Desk Analyst
Prepcloud —Columbus, OH
- $28 an hour
- Contract
- Mid-level
- Office
- In-person
9h
Technical Product Owner (AWS Migration / Credit Risk) - Columbus, OH (Hybrid)
Stafford Technology —Columbus, OH
- $55 - $60 an hour
- Full-time
- 5 years
- Office
- AWS
- Health insurance
- Dental insurance
Quick Apply
7d
Service Desk Support Analyst
INFO ORIGIN INC —Columbus, OH
- $30 - $33 an hour
- Contract
- Remote
- Mid-level
Quick Apply
1d
Service Desk Analyst
sdna global —Columbus, OH
- $22 - $25 an hour
- Contract
- Mid-level
- Continuous improvement
- In-person
Quick Apply
7h
Help Desk Support Specialist
Franklin International —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Service Desk Analyst
Info Origin Inc —Columbus, OH
- $20 - $33 an hour
- Contract
- Mid-level
- High school diploma or GED
- Computer networking
Quick Apply
1d
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
1d
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
1d
IT Asset Analyst
Connection —Columbus, OH
- $26 an hour
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Functional System Analyst
AEP Service Corporation —Columbus, OH
- $74,551.00 - $93,188.50 a year
- Full-time
- Office
- High school diploma or GED
- Senior level
- Tuition reimbursement
5d
Loan Systems Analyst
Heartland Bank —Whitehall, OH
- Bilingual
- Computer science
- Computer Science
- Paid parental leave
- Employee stock purchase plan
Specialist, IT Restaurant Support
Chipotle —Columbus, OH
- $22.59 - $28.37 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
4d
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Epic Pharmacy Analyst
OhioHealth —Columbus, OH
- Full-time
- Microsoft Access
- Microsoft Office
- Analysis skills
IT Service Desk Analyst
Stanley Steemer —Dublin, OH
- $22 - $25 an hour
- On call
- Pass drug screening
- Mid-level
- Office
Quick Apply
7h
Sales Support Analyst
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Full-time
- Marketing
- Inventory management
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Sr IT Analyst
NiSource —Columbus, OH
- $96,600 - $144,900 a year
- Full-time
- Mid-level
- Office
- SQL

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end user services analyst jobs near columbus

IT End User Services Analyst

Vertiv -
Delaware, OH

Apply Now

Job Details

Qualifications

Incident management software
Windows
Ticketing system technical support

Full Job Description

POSITION SUMMARY

The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as a point of escalation for incidents that require local resolution. They work alongside the Platform Service Team to support corporate infrastructure and participate in various IT projects.

RESPONSIBILITIES

Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary.

Provide second-level user support for hardware and software issues.

Assist in hardware and software installation/configuration according to corporate policies and guidelines.

Aid in troubleshooting and diagnosing hardware/software errors.

Support PC replacement programs and emergency equipment exchanges.

Provide hands-on assistance for IT project implementations.

Help with local backup operations in alignment with corporate policies.

Maintain confidentiality on all user data and related information.

Perform miscellaneous job-related duties as assigned.

Strong emphasis on Manufacturing and/or Plant experience

Matrix management style

QUALIFICATIONS

Bachelor's degree or equivalent experience.

A+ certificate or 1-2 years’ experience with a technical support environment

End User and/or Customer Facing support

1-3 years of experience in MS Windows desktop operating system deployment.

Basic understanding of Software Distribution and Patch Management tools.

Ability to create and manage IT tickets effectively is required. Experience with ServiceNow preferred

Basic knowledge of network infrastructure and security principles.

Experience with Apple Mac deployment and support is a plus

PHYSICAL & ENVIRONMENTAL DEMANDS

Medium lifting (30 lbs. – 45 lbs.)

Frequent standing, kneeling, crawling, stooping, bending, twisting, and climbing (stairs, ladders).

TIME TRAVEL REQUIRED

10%

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES : Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength

VERTIV BEHAVIORS

Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

#LI-RB1

Apply Now

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end user services analyst jobs in columbus

IT End User Services Analyst

Service Desk Analyst

Technical Product Owner (AWS Migration / Credit Risk) - Columbus, OH (Hybrid)

Service Desk Support Analyst

Service Desk Analyst

Help Desk Support Specialist

Service Desk Analyst

TP- Desktop Support Analyst

Help Desk Analyst

TP- Desktop Support Analyst

IT Asset Analyst

Functional System Analyst

Loan Systems Analyst

Specialist, IT Restaurant Support

Technical Advisor/IT Support Analyst

Service Desk Analyst

Epic Pharmacy Analyst

IT Service Desk Analyst

Sales Support Analyst

Sr IT Analyst

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