Top 420 End user technical support Jobs in Columbus

IT Support Specialist (Infrastructure Specialist 2)
State of Ohio - Medicaid —Columbus, OH
- $38.01 - $55.80 an hour
- Overtime
- Computer Science
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
3d
IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- Travel
12d
Technical Product Support - EdTech
Securly —Columbus, OH
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
4d
Technology Support Specialist (part-time)
Columbus Academy —Gahanna, OH
- Part-time
- Entry level
Quick Apply
UI/User Experience Developer
TechMagnetics LLC —Columbus, OH
- $55 - $60 an hour
- Contract
- English
- Mid-level
- Office
Quick Apply
Electrician
Top Prospect Consulting —Columbus, OH
- $22 - $28 an hour
- Contract
- Mid-level
- Office
- Electrical experience
- Flexible schedule
Quick Apply
5d
SAP PaPM Configuration Engineer
Liberty Mutual —Columbus, OH
- $83,000 - $154,000 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- Analysis skills
Technical Sales Engineer
Miller Resource Group —Columbus, OH
- From $1,250 a week
- Full-time
- Hybrid work
- Mid-level
- Business development
- Bachelor's degree
- Travel reimbursement
- Paid training
Quick Apply
Procurement
TS Tech —Reynoldsburg, OH
- Full-time
- Spanish
- ERP systems
- English
3d
Procurement - Shared Services
TS TECH —Reynoldsburg, OH
- Full-time
- Background check
- Spanish
- ERP systems
- Health savings account
- Relocation assistance
Quick Apply
9d
ServiceNow Business Analyst
Robert Half —Columbus, OH
- $110,000 - $120,000 a year
- Mid-level
- Office
- 3 years
- Disability insurance
- Dental insurance
Quick Apply
3d
Business Systems Analyst II
M/I Homes —Columbus, OH
- Full-time
- Bachelor of Science
- Mid-level
- Analysis skills
- Profit sharing
- Paid parental leave
Quick Apply
Telecom Buried Foreman – Fiber Construction
Congruex —Columbus, OH
- $35 - $50 an hour
- Full-time
- Spanish
- Construction site
- Ability to walk for extended periods
- Relocation assistance
Quick Apply
4d
Technical Product Owner (AWS Migration / Credit Risk) - Columbus, OH (Hybrid)
Stafford Technology —Columbus, OH
- $55 - $60 an hour
- Full-time
- 5 years
- Office
- AWS
- Health insurance
- Dental insurance
Quick Apply
5d
Product Engineer
Mettler Toledo —Columbus, OH
- Bachelor of Science
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Field Engineer
CaptiveAire —Columbus, OH
- $70,000 - $100,000 a year
- Construction site
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
IT Helpdesk Technician
American business solutions inc —Columbus, OH
- $17 - $18 an hour
- Contract
- Microsoft Office
- In-person
- Communication skills
Quick Apply
Data Center Technician II
Google —New Albany, OH
- $86,000 - $119,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
5d
IT Field Support Technician
LifeStance Health —Hilliard, OH
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply

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end user technical support jobs near columbus

IT Support Specialist (Infrastructure Specialist 2)

State of Ohio - Medicaid -
Columbus, OH

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Job Details

Full-time
$38.01 - $55.80 an hour
3 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Data integrity assurance
Technical support via phone
Computer Science
Phone communication
Associate's degree in computer science
Automation software
Hardware maintenance
Information Systems
Mid-level
Incident Escalation
Printer (troubleshooting support)
Driver's License
Associate's degree in Information Systems
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Computer Information Systems
1 year
Hardware diagnostics
Escalation handling
Communication skills
Peripheral hardware support
Ticketing system technical support
Client interaction via phone calls

Full Job Description

What You Will Do at ODM:

Office: Information & Technology Services

Bureau: Operations & Business Intelligence

Classification: Infrastructure Specialist 2 (PN 20102794)

Primary Technology: Endpoint Customer Support

Secondary Technology: System Scheduling

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking an IT Support Specialist to provide first-level technical support to end-users. This position will be tasked with troubleshooting hardware and software issues, assisting with file transfers and job scheduling, and managing incoming support calls. As an IT Support Specialist, your responsibilities will include:

File Transfers:
- Assists users with transferring files, ensuring data integrity and security during transfers.
- Assists with file transfer automation and scheduling.
Hardware Support:
- Diagnoses and resolves hardware issues (e.g. computers, printers, peripherals).
- Performs hardware installations, upgrades, and replacements.
- Maintains inventory of hardware components and manage warranties.
Software Support:
- Troubleshoots software-related problems and provides solutions.
Phone Support:
- Answers incoming support calls and provides first-level assistance.
- Logs and tracks support requests in a ticketing system.
- Escalates complex issues to higher-level support teams when necessary.
General Responsibilities:
- Provides excellent customer service and maintains a professional demeanor.
- Strong communication and interpersonal abilities.
- Problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

48 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of associate core program in computer science or information systems; 30 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of undergraduate core program in computer science or information systems; 24 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating multiple technology domains including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Technical Skills: Operational Support

Professional Skills: Problem Solving, Customer Focus

Supplemental Information

On call 24 hours a day, 7 days a week. Required to carry a cellular phone as assigned. Required to work occasional overtime as assigned.

Job duty, knowledge, skill & ability statements at lower level are understood to be able to be performed at any higher level.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.

Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

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Refine Your Search

end user technical support jobs in columbus

IT Support Specialist (Infrastructure Specialist 2)

IT End User Services Analyst

Technical Product Support - EdTech

Technology Support Specialist (part-time)

UI/User Experience Developer

Electrician

SAP PaPM Configuration Engineer

Technical Sales Engineer

Procurement

Procurement - Shared Services

ServiceNow Business Analyst

Business Systems Analyst II

Telecom Buried Foreman – Fiber Construction

Technical Product Owner (AWS Migration / Credit Risk) - Columbus, OH (Hybrid)

Product Engineer

Field Engineer

Tier 1 Technical Support Specialist

IT Helpdesk Technician

Data Center Technician II

IT Field Support Technician

I want to receive the latest job alert for end user technical support in columbus

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