Top 3 Entry level contract specialist Jobs in Columbus

Process Automation Specialist (Contract)
Blue Star Partners LLC —Columbus, OH
- $30 - $35 an hour
- Weekends as needed
- Remote
- Computer science
- Microsoft Access
- Computer Science
Quick Apply
Contract Administrator
Embark Recruiting Solutions —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
ERS Contract Administrator
Vertiv —Westerville, OH
- Mid-level
- Office
- Analysis skills

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Process Automation Specialist (Contract)
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Process Automation Specialist (Contract)

Blue Star Partners LLC -
Columbus, OH

Quick Apply

Job Details

Contract
$30 - $35 an hour

Qualifications

Software engineering
Software implementation
Productivity software
Automation tools

Full Job Description

Job Title: Process Automation Specialist

Location: Local Candidates only in Columbus, OH (Hybrid or Fully Remote)

Duration: 1-Year Contract with possible extensions

Rate: $30 - $35/hr

Employment Type: W-2 Contract

Work Authorization: Must be authorized to work in the United States now and in the future without the need for employment-based visa sponsorship. Sponsorship is not available for this position, including H-1B, F-1/OPT, CPT, TN, or other employment-based visa sponsorship.

Position Overview

We are seeking a Process Automation Specialist to design, develop, implement, and support automation solutions that improve operational efficiency and enhance Customer Contact Center performance. This role will work closely with business stakeholders and IT teams to develop automation tools, troubleshoot system issues, and support strategic technology initiatives.

The ideal candidate has experience with application development, process automation, database technologies, and software development practices, along with strong analytical and problem-solving skills.

Required Qualifications

Bachelor's Degree in Computer Science, Computer Programming, Information Technology, Management Information Systems, or related field; equivalent certification may be considered
1–3 years of experience developing applications in a corporate environment
Experience working with databases and automation technologies
Enhanced knowledge of CIS and/or DIS systems
Strong analytical, troubleshooting, and problem-solving skills
Ability to work independently and collaboratively in a team environment
Strong attention to detail and commitment to accuracy
Ability to learn new technologies and software tools quickly
Experience balancing development, testing, implementation, and support responsibilities
Strong interpersonal and communication skills
Advanced proficiency with Microsoft 365 applications and database management tools
Ability to manage multiple priorities in a fast-paced environment
Willingness to support occasional nights, weekends, stand-by, or emergency support activities as needed

Preferred Qualifications

1–3 years of Robotic Process Automation (RPA) development experience
1–3 years of VBA development experience
Experience with Visual Studio development
Experience working with Microsoft Access and SQL databases
Experience supporting Customer Contact Centers or Call Center Operations
Lean certification or experience
Six Sigma certification or experience
Experience developing automated workflows and business process solutions

Key Responsibilities

Process Automation Development

Design, develop, test, and implement automation solutions that support Customer Contact Center operations
Develop, code, unit test, debug, and deploy Robotic Process Automation (RPA) solutions
Create automation tools and applications using technologies such as Visual Studio, Access, SQL databases, VBA, Pega, and related platforms
Analyze business processes and identify opportunities for automation and operational improvement

Application Support & Troubleshooting

Monitor and support automation applications and tools
Troubleshoot technical issues and coordinate resolution efforts with IT teams
Act as a liaison between business users and IT to resolve system issues and improve performance
Maintain application reliability and support continuous improvement initiatives

Testing & Quality Assurance

Support leaders in the development of testing strategies and test plans
Conduct validation testing before and after technology changes
Ensure applications and automation solutions meet business requirements and quality standards
Assist with user acceptance testing (UAT) and production support activities

Analysis & Process Improvement

Review organizational needs, business goals, and operational processes to determine impacts on applications and systems
Recommend enhancements that improve efficiency, accuracy, and customer service outcomes
Support continuous improvement initiatives through automation and process optimization

Collaboration & Communication

Partner with Customer Contact Center leadership, operations teams, and IT stakeholders
Document technical solutions, business requirements, and support procedures
Communicate project status, issues, risks, and recommendations effectively

Technologies & Tools

Visual Studio
Pega
Microsoft Access
SQL Databases
Microsoft 365
VBA
Robotic Process Automation (RPA) Tools
CIS
DIS

Success in This Role

Successful implementation of automation solutions that improve operational efficiency
Reliable and scalable automation tools that reduce manual effort
Effective troubleshooting and support of business-critical applications
Strong collaboration between business stakeholders and IT teams
Continuous identification of automation opportunities that drive measurable value

Quick Apply

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