Top 25 Fraud customer experience Jobs in Columbus

Fraud Investigator - Intermittent
State of Ohio - Job & Family Services —Columbus, OH
- $28.76 an hour
- Part-time
- Background check
- Customer service
- Writing skills
- Paid holidays
- Health insurance
5d
Investigator, Special Investigations Unit (Aetna SIU)
CVS Health —Columbus, OH
- $43,888 - $93,574 a year
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- Dental insurance
Asset Protection Logistics Investigation Manager
Victoria's Secret —Reynoldsburg, OH
- $86,800 - $117,600 a year
- Full-time
- 5 years
- Mid-level
- Bachelor's degree
3d
Part-Time Surveillance Investigator
The Robison Group —Columbus, OH
- $25 - $30 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Mileage reimbursement
Quick Apply
Compliance Manager
Mission Lane —Columbus, OH
- $129,000 - $140,000 a year
- Full-time
- Remote
- 6 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Section Manager 2 - Fraud
Huntington Bank —Columbus, OH
- $57,000 - $113,000 a year
- Full-time
- 5 years
- Writing skills
- Office
- Wellness program
- Paid holidays
3d
AML/CFT Senior Investigator
Northwest Bank —Columbus, OH
- Full-time
- Research
- Office
- Finance
Quick Apply
6d
Director Fraud Strategy
Bread Financial —Columbus, OH
- $134,400 - $319,900 a year
- Full-time
- 5 years
- Research
- Office
- Paid parental leave
- Paid holidays
Card Fraud Risk Oversight Associate
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Tuition reimbursement
Front Desk Agent - Night Auditor (Part time)
Crowne Plaza Columbus North - Worthington —Columbus, OH
- $15 - $18 an hour
- Part-time
- Hotel
- Accounting
- In-person
- Employee assistance program
- Employee discount
Quick Apply
Business Process Red Team Operator
JPMorganChase —Columbus, OH
- $152,000 - $260,000 a year
- Full-time
- 5 years
- Research
- Windows
- Health insurance
- Tuition reimbursement
Fraud Data Scientist (Credit/Debit Card Transaction & Strategy)
PNC Financial Services Group —Columbus, OH
- $91,000 - $169,000 a year
- Full-time
- 5 years
- Office
- SQL
- Wellness program
- Health savings account
13d
Quant Analytics Associate - Fraud Prevention
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- Analysis skills
- Health insurance
- Tuition reimbursement
5d
Fire and Evidence Technician
EFI Global, Inc. —Hilliard, OH
- 4 hour shift
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Surveillance Investigator I
Command Investigations, LLC —Columbus, OH
- $20 - $25 an hour
- 8 hour shift
- Microsoft Word
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Quant Analytics Associate Senior - Fraud Strategy
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Tuition reimbursement
VP, Financial Crimes
Telhio Credit Union —Columbus, OH
- Finance
- Ability to lift 50 pounds
- Presentation skills
- Paid holidays
- Disability insurance
Quick Apply
Fraud Operations Finance Expense Management & Analysis - Associate
JPMorganChase —Columbus, OH
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
5d
Surveillance Investigator II
Command Investigations, LLC —Columbus, OH
- $25 - $30 an hour
- 8 hour shift
- Microsoft Word
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Fraud Operations Finance Senior Associate - Expense Management & Analysis
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Tuition reimbursement

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fraud customer experience jobs near columbus

Fraud Investigator - Intermittent

State of Ohio - Job & Family Services -
Columbus, OH

Apply Now

Job Details

Part-time
$28.76 an hour
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Driver's License
Investigating compliance violations

Full Job Description

Office of Family Assistance

The Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low-income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency (PRC) programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer Electronic Benefit Transfer (EBT) Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.

What You Will Do

This position plays a critical role in safeguarding program integrity by independently investigating allegations of fraud, misuse, and other violations within Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and related public assistance programs. The successful candidate will conduct thorough complaint screenings, gather and evaluate evidence, collaborate with legal and law‑enforcement partners, and prepare detailed investigative reports to support administrative or criminal action. This role also contributes to the development of investigative procedures, supports statewide fraud‑prevention initiatives, and partners across agencies to address emerging issues such as skimming and scamming activities.

Review fraud referrals and reports of skimming and/or scamming
Conduct investigations of reported SNAP and/or TANF fraud
Interview recipients, providers, and/or other third parties related to a fraud referral
Calculate claims and enter into appropriate tracking or eligibility system
Determine if claims meet the definition of intentional fraud
Create and maintain claims related documentation
Monitor claims for recoupment
Monitor key fraud indicator, high balance, and duplicate address reports and conduct additional investigation or refer to county as needed
Monitor and analyze skimming and scamming data
Retrieve skimming devices
Facilitate fraud related discussions across multiple teams
Complete special fraud related activities as needed
Other duties as assigned

Recommended Skills

Experience in reviewing SNAP and/or TANF fraud cases
Customer service skills (important in interviewing customers)
Ability to access and read case data in the Ohio Benefits and Electronic Document Management System (EDMS)
Must be detail oriented and well organized
Must possess efficient time management and multi-tasking skills
Must be able to work independently as well as collaborate across multiple teams

Schedule: Part-time.

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

This is an intermittent, temporary position. The final candidate selected for this position will not be permitted to exceed 1,000 hours worked per fiscal year (July 1st - June 30th). This position is Unclassified per ORC 124.11(A) (29).

Location: Rhodes State Officer Tower - 30 E. Broad Street, FL 31, Columbus, OH 43215.

Travel: Occasional travel within the state of Ohio.

PN(s): 20035796, 20079585, 20079586

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The candidate, at minimum, must have the following:

Option 1:

Completion of associate core program in law enforcement, criminal justice or in academic field commensurate with program area to be assigned per approved Position Description on file;

AND

12 mos. exp. conducting investigations &/or inspections;

AND

Valid driver’s license.

Option 2:

Or 30 mos. trg. or 30 mos. exp. as Investigator Assistant, 26210 with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description;

AND

Valid driver's license.

Option 3:

Or 30 mos. trg. or 30 mos. investigative exp. with experience corresponding to type of complaints & alleged violations appearing in job posting/approved position description;

AND

Valid driver's license.

Option 4:

The equivalent of Minimum Class Qualifications For Employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s OCSEA/AFSCME Pay Schedule, Pay Range 31. Unless required by legislation or union contract, salary will be the minimum salary of that pay range (step 1, currently $28.76 per hour).

Pay Range 31

Hourly - $28.76

Supplemental Information

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [email protected].

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Apply Now

Refine Your Search

fraud customer experience jobs in columbus

Fraud Investigator - Intermittent

Investigator, Special Investigations Unit (Aetna SIU)

Asset Protection Logistics Investigation Manager

Part-Time Surveillance Investigator

Compliance Manager

Section Manager 2 - Fraud

AML/CFT Senior Investigator

Director Fraud Strategy

Card Fraud Risk Oversight Associate

Front Desk Agent - Night Auditor (Part time)

Business Process Red Team Operator

Fraud Data Scientist (Credit/Debit Card Transaction & Strategy)

Quant Analytics Associate - Fraud Prevention

Fire and Evidence Technician

Surveillance Investigator I

Quant Analytics Associate Senior - Fraud Strategy

VP, Financial Crimes

Fraud Operations Finance Expense Management & Analysis - Associate

Surveillance Investigator II

Fraud Operations Finance Senior Associate - Expense Management & Analysis

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