Top 24 Front desk associate/customer service representative Jobs in Columbus

Front Desk Representative
Hotel LeVeque, Autograph Collection —Columbus, OH
- $16 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Commuter assistance
- Paid holidays
Quick Apply
2d
Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- 401(k)
- Paid time off
Quick Apply
9d
Patient Services Support Representative
Columbus Arthritis Center —Columbus, OH
- Full-time
- HIPAA
- Clinic
- Computer skills
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Youth Advocate, 1st Shift, PT
Star House —Columbus, OH
- $21 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Case management
- Paid time off
- Parental leave
Quick Apply
Front Desk Agent
Renaissance Westerville —Westerville, OH
- From $16 an hour
- Part-time
- Background check
- Customer service
- Hotel
- Free parking
- Paid jury duty
Quick Apply
Customer Service Representative
PetSuites —Columbus, OH
- $13 - $14 an hour
- Part-time
- Cleaning
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Desk Agent at Renaissance Westerville Hotel
Renaissance Westerville —Westerville, OH
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
4d
Office Assistant
Consolidated Employer Services —Reynoldsburg, OH
- $38,000 - $42,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Office
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Patient Care RepTrainer
HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
- $20 an hour
- Full-time
- Writing skills
- Mid-level
- Clinic
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5d
Youth Advocate, 3rd Shift
Star House —Columbus, OH
- $22 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Case management
- Health insurance
- Dental insurance
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Store Manager
Ross Stores —Columbus, OH
- $61,160 - $95,564 a year
- Weekends as needed
- 5 years
- Merchandising
- English
12d
Facilities Associate
RR Donnelley —Columbus, OH
- $18.99 - $26.59 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
Senior Administrative Associate
Apollon Wealth Management —Columbus, OH
- Full-time
- Serving
- Mid-level
- Office
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Anti-Fraud Manager
Central Insurance Company —Dublin, OH
- Full-time
- Hybrid work
- US work authorization
- Senior level
- 2 years
- Health insurance
Sales & Service Representative
MRC Global —Columbus, OH
- Full-time
- Mid-level
- Office
- Driver's License
Assistant Store Manager
Extra Space Management, Inc —Columbus, OH
- $16.50 - $16.85 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
9d
Assistant Store Manager - 3578
Extra Space Management, Inc —Columbus, OH
- $16.85 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
9d
Assistant Store Manager - 3575
Extra Space Management, Inc —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health savings account
Quick Apply
9d

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Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
Answer phone calls and respond to guest inquiries in a courteous and timely manner. Maintain a clean and organized front desk area, including lobby and guest…
From $15 an hour
Quick Apply
9d

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Front Desk Representative
Hotel LeVeque, Autograph Collection —Columbus, OH
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the…
$16 an hour
Quick Apply
2d
Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
Answer phone calls and respond to guest inquiries in a courteous and timely manner. Maintain a clean and organized front desk area, including lobby and guest…
From $15 an hour
Quick Apply
9d

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Front Desk Representative

Hotel LeVeque, Autograph Collection -
Columbus, OH

Quick Apply

Job Details

Full-time
$16 an hour
2 days ago

Benefits

Commuter assistance
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Benefits from day one

Qualifications

High school diploma or GED

Full Job Description

the smiling face of hospitality...front and center

Perks

Paid Time Off! Holiday Pay! Travel Discount! 401k! Health Benefits Day One! Free Bus Pass! Discounted Parking!

What's in it for you…

Hotel discount at locations worldwide!
Paid time off and holiday pay incentives!
Professional development and promotion opportunities!
401(k) available with company match!
Medical, Dental, Vision, and Supplemental insurance available from DAY ONE!

About this job...

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

Open availability required for AM, Mid, and PM shifts any day of the week, including holidays.

What you'll be doing...

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Requirements...

Availability:

Open availability all days of week, including weekends and holidays, for shifts scheduled between 7AM-11PM

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace

Physical:

8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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Refine Your Search

front desk associate/customer service representative jobs in columbus

Front Desk Representative

Front Desk Representative (2nd/3rd Shift)

Patient Services Support Representative

Youth Advocate, 1st Shift, PT

Front Desk Agent

Customer Service Representative

Front Desk Agent at Renaissance Westerville Hotel

Office Assistant

Patient Care RepTrainer

Youth Advocate, 3rd Shift

Store Manager

Facilities Associate

Senior Administrative Associate

Anti-Fraud Manager

Sales & Service Representative

Assistant Store Manager

Assistant Store Manager - 3578

Assistant Store Manager - 3575