Top 12 Front desk supervisor hotel Jobs in Columbus

Hotel Front Desk Supervisor - Courtyard Columbus OSU
Courtyard Columbus OSU —Columbus, OH
- Weekends as needed
- Background check
- Mid-level
- Hotel
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Front Desk Agent
Lexington Hotel Group —Columbus, OH
- $17 - $18 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health savings account
- Health insurance
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4d
Hotel Front Desk Agent
TownePlace Suites by Marriott Columbus Dublin —Dublin, OH
- $15 - $16 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Employee discount
- Opportunities for advancement
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Front Desk Supervisor
The Ohioan Hotel and Event Center —Lewis Center, OH
- Background check
- Mid-level
- Hotel
- Free parking
- Paid holidays
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Operations Supervisor
Courtyard Columbus Easton —Columbus, OH
- From $20 an hour
- Full-time
- CPR Certification
- ServSafe
- English
- Free parking
- Health savings account
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4d
Night Auditor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
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Night Auditor
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
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Night Auditor
Home2 Suites By Hilton Dublin Ohio —Dublin, OH
- $14 - $18 an hour
- Full-time
- Ability to walk for extended periods
- English
- Hotel
- Paid time off
- Employee discount
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Sales Coordinator/Front Office Manager
Image Hotel Management —Canal Winchester, OH
- $17 - $19 an hour
- Full-time
- Mid-level
- Hotel
- Contracts
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12d
Guest Service Supervisor
Drury Hotels Company LLC —Columbus, OH
- Up to $3,200 a year
- Urgently hiring
- Sales
- English
- Mid-level
- Health insurance
- Dental insurance
15h

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Hotel Front Desk Supervisor - Courtyard Columbus OSU
Courtyard Columbus OSU —Columbus, OH
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs…
Quick Apply
Front Desk Agent
Lexington Hotel Group —Columbus, OH
Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette. This is not an employment contract.
$17 - $18 an hour
Quick Apply
4d

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front desk supervisor hotel jobs near columbus

Hotel Front Desk Supervisor - Courtyard Columbus OSU

Courtyard Columbus OSU -
Columbus, OH

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Job Details

Qualifications

Customer communication
Hotel restaurant experience

Full Job Description

The Operations Supervisor will perform and lead the front desk operations during shifts, which include:

Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with housekeeping to track readiness of rooms for check-in. Run daily reports, identify any special requests, and ensure that requests are met. This position will also support the Executive Office in daily administrative tasks. The ideal candidate will have six months’ experience in a hotel front desk position, possess excellent customer service skills, and the ability to engage both external and internal guests.

The Operations Supervisor will also perform and support the Bistro Operations in food and beverage service. The Bistro is the food and beverage outlet of our hotel, offering an electric menu including a variety of refreshing to-go options as well as full sit-down fare including cocktails, wine, beer, and Starbucks coffee. The Operation Supervisor is to help assist/support with the AM/ or PM regarding food orders such as preparing ingredients for cooking, including portioning, chopping, and storing food, processing all orders and collecting payment from customers, as well as general cleaning, resetting tables, and delivering food to guests. Applicants must have a minimum of six months experience in food and beverage.

Essential Functions:

Act with integrity, honesty, and knowledge that promotes the culture, values and philosophy of Marriott.

Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges)

Go above and beyond to provides assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc

Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities

Answer hotel telephones courteously and efficiently following Courtyard by Marriott standards

Be familiar and knowledgeable with the operation of the POS system

Follow Courtyard by Marriott operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations

Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction

Physical Requirements:

These physical demands represent the physical requirements necessary for a team member to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

Team member must be able to stand for up to 8 hours a day consecutively.

Team member may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Team member is often required to sit and use his or her hands and fingers, to handle or feel.

Ability to lift, pull, and push moderate weight (minimum of 20 lbs).

Vision abilities required by this job include close vision.

Team member must talk and hear.

Qualifications, Education, Experience, Skills, and Abilities:

Customer service skills.

Professional demeanor.

Organizational skills.

Communication skills.

Initiative and creative problem-solving skills.

Flexible availability (to include days, evenings, weekends, holidays)

The Courtyard Marriott Columbus OSU is managed by Columbus Hospitality Management; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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front desk supervisor hotel jobs in columbus

Hotel Front Desk Supervisor - Courtyard Columbus OSU

Front Desk Agent

Hotel Front Desk Agent

Front Desk Supervisor

Operations Supervisor

Night Auditor

Night Auditor

Night Auditor

Sales Coordinator/Front Office Manager

Guest Service Supervisor

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