Top 36 Front office guest services manager Jobs in Columbus

Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $15 - $16 an hour
- Part-time
- Hotel
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk
National Church Residences —Columbus, OH
- Part-time
- Basic math
- High school diploma or GED
- Analysis skills
Quick Apply
Overnight Front Desk (Auditor - Full-Time)
Hyatt Regency Columbus —Columbus, OH
- Weekends as needed
- Hotel
- Entry level
- Free parking
- Commuter assistance
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Inventory management
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Manager
Red Roof Inn Grove City —Grove City, OH
- $14 - $18 an hour
- Part-time
- Hospitality
- Hotel
- In-person
- 401(k)
- Paid time off
Quick Apply
12d
Front Desk Manager | Columbus MOXY
Columbus Moxy —Columbus, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Spanish
- Sanitation
- English
Quick Apply
Front Desk Agent
Hyatt Columbus/Polaris —Columbus, OH
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Supervisor
The Ohioan Hotel and Event Center —Lewis Center, OH
- Background check
- Mid-level
- Hotel
- Free parking
- Paid holidays
Quick Apply
Front Desk Agent
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Clerk
Hilton Garden Inn Columbus Airport —Columbus, OH
- $15 - $16 an hour
- Full-time
- English
- Hotel
- Communication skills
- Health insurance
- Dental insurance
1d
Front Desk/Guest Service Agent
Image Hotel Management —Canal Winchester, OH
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Hotel
Quick Apply
Front Desk Clerk
Indus Hotel Corp —Columbus, OH
- $15 - $16 an hour
- Full-time
- English
- Hotel
- Communication skills
- Health insurance
- Dental insurance
1d
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Columbus, OH
- $15.00 - $15.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
Night Auditor Columbus Airport Marriott
Dreamscape Hospitality —Columbus, OH
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
5d
General Manager
Courtyard - Columbus Airport —Columbus, OH
- $80,000 - $100,000 a year
- Full-time
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Wellness Guide.
Panacea Luxury Spa Boutique —Columbus, OH
- 8 hour shift
- High school diploma or GED
- 21 years or older
- Entry level
- Paid training
- Health insurance
Quick Apply
Front Office Manager
Home2/TRU Grove City —Grove City, OH
- $50,000 - $60,000 a year
- Word processing
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance

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front office guest services manager jobs near columbus

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

J&P Hospitality Management, LLC -
Urbancrest, OH

Quick Apply

Job Details

Part-time
$16 - $18 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

J&P participates in E-Verify

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Refine Your Search

front office guest services manager jobs in columbus

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Fairfield Inn By Marriott Hotel Front Desk Agent Part Time

Front Desk

Overnight Front Desk (Auditor - Full-Time)

Assistant Hotel Front Office Manager- Hilton at Easton

Front Desk Agent

Front Desk Manager

Front Desk Manager | Columbus MOXY

Front Desk Agent

Front Desk Supervisor

Front Desk Agent

Front Desk Agent

Front Desk Clerk

Front Desk/Guest Service Agent

Front Desk Clerk

Front Desk Agent

Night Auditor Columbus Airport Marriott

General Manager

Wellness Guide.

Front Office Manager

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