Top 42 Head of quality & continuous improvement Jobs in Columbus

Service Manager-Cotland Lakes Edge
Cortland —Pickerington, OH
- Weekends as needed
- High school diploma or GED
- Driver's License
- Supervising experience
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Maintenance Supervisor 3rd shift 2-2-3 schedule
kdc/one —New Albany, OH
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
3d
Chief Operations Officer
Exact Benefits Group —Westerville, OH
- $150,000 - $250,000 a year
- Extended hours
- 5 years
- Office
- Bachelor's degree
- Paid holidays
- Dental insurance
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Senior Operations Manager, North America Sort Centers
Amazon.com Services LLC —West Jefferson, OH
- $135,000 - $182,700 a year
- Weekends as needed
- Ability to walk for extended periods
- Engineering
- Bachelor's degree
- AD&D insurance
- Health insurance
7d
Executive Administrative Assistant
DHL —Westerville, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
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Manufacturing Operations Manager
Anduril Industries —Ashville, OH
- $111,000 - $147,000 a year
- Email
- 7 years
- Supervising experience
- Mentoring
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Manager, Product Quality, RoadRunner
Anduril Industries —Ashville, OH
- $126,000 - $167,000 a year
- Email
- 7 years
- Oracle
- Analysis skills
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Quality Manager, Intelligence Systems
Anduril Industries —Ashville, OH
- $126,000 - $189,000 a year
- Email
- Oracle
- 5 years
- Analysis skills
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9d
Delivery Manager
Realign LLC —Columbus, OH
- $135,000 a year
- Full-time
- Contracts
- Senior level
- Commercial
11h
Human Resources Manager, Amgen Ohio
Amgen —New Albany, OH
- $98,925.55 - $133,840.45 a year
- Microsoft Excel
- Doctoral degree
- Master's degree
- Disability insurance
- Health insurance
Senior Program Manager, Operations Strategy
Vertiv —Westerville, OH
- Engineering
- Travel
- US work authorization
Head of Operations / Director of Operations
James and James Fulfilment Ltd. —Columbus, OH
- $160,000 a year
- Full-time
- Mentoring
- Warehouse experience
- Senior level
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14d
Oracle Utilities Meter Data Management (MDM) Functional Lead
Accenture —Columbus, OH
- $59,100 - $196,000 a year
- Full-time
- Oracle
- Team management
- Mentoring
- Paid holidays
- Disability insurance
Manager of Maintenance and Automation Solutions
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Travel
- Mentoring
- Contracts
- Store discount
- Paid parental leave
Supervisor, Training
Hikma Pharmaceuticals PLC —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
Quality Assurance Inspector - Third Shift - kdc/one Columbus
kdc/one —New Albany, OH
- $21 an hour
- Full-time
- OSHA
- Mid-level
- High school diploma or GED
Quick Apply
9d
Field Services Lead
Path Robotics —Columbus, OH
- Inventory control
- 5 years
- Engineering
- Paid parental leave
- Health insurance
Quick Apply
Field Deployment Engineer
Beyondsoft Consulting —New Albany, OH
- $80,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Commuter assistance
- Health savings account
Preschool Program Manager
Avid Management Resources —Columbus, OH
- $22 - $24 an hour
- Full-time
- Mid-level
- 3 years
- Leadership
Quick Apply
Production Manager - Off-Shift
kdc/one —Groveport, OH
- Full-time
- Inventory management
- Engineering
- Mid-level
Quick Apply

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head of quality & continuous improvement jobs near columbus

Service Manager-Cotland Lakes Edge

Cortland -
Pickerington, OH

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Job Details

Qualifications

Customer communication
EPA
Team supervision
Certified Pool Operator
Safety regulations
High school diploma or GED
Supervising experience
Mentoring
EPA Universal Certification
Managing facilities maintenance teams

Full Job Description

At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.

Role Overview

As the Service Manager, you are responsible for leading the maintenance team and ensuring the physical integrity, safety, and overall functionality of a multimillion‑dollar multifamily community. You oversee all maintenance operations, guide preventative programs, manage workflow and staffing, and ensure timely, high‑quality service that supports resident satisfaction and asset preservation. This role combines strong technical expertise with leadership, organization, and exceptional customer service.

Maintenance Leadership & Technical Expertise

Diagnose and resolve complex maintenance issues across electrical, plumbing, HVAC, appliance, structural, lighting, and security systems.
Ensure the community operates efficiently by proactively identifying areas needing repair or improvement.
Guide the team in anticipating and preventing resident issues through consistent upkeep and early problem detection.
Serve as the primary point of contact for creating a safe, reliable, and worry‑free living environment.

Team Management & Performance Oversight

Support a team of maintenance technicians, ensuring timely, high‑quality completion of routine maintenance and repairs.
Provide training, guidance, and mentorship, encouraging adherence to safety protocols and company standards.
Assign and prioritize daily tasks, inspect completed work, and step into complete hands‑on repairs when necessary.
Promote a strong safety culture with continuous attention to hazards, preventative actions, and compliance.
Help manage the on-call rotation and provide support during emergency situations.

Organization, Budget & Vendor Coordination

Oversee service request management, preventive maintenance schedules, and maintenance records.
Track, manage, and allocate the maintenance budget, ensuring efficient use of resources.
Maintain supply and parts inventory to support timely completion of work orders.
Coordinate with outside vendors, ensuring timely, quality service and adherence to scope and budget.

The Team Leader

Fearlessly lead a team of technicians as they perform routine preventive maintenance and make timely, high-quality repairs
Share your wisdom and insights with the team, prioritize their tasks, make sure they follow protocol, and motivate them to go above and beyond the call of duty
Oversee and inspect your team's work, and sometimes perform the tasks yourself
Make sure your team is constantly on the lookout for areas of concern, using our "safety first" motto

The Organizer

Keep track of a crazy number of details without feeling like your head might explode
Act as the gatekeeper of maintenance information — tracking and assigning everything from resident service requests to preventive maintenance records
Manage to keep the service vendors, maintenance budget, and supplies inventory on track

Qualifications

3-5+ years of experience in maintenance, including carpentry, plumbing, electrical, and HVAC; Multifamily experience preferred.
High school diploma or equivalent required; technical training or college coursework preferred.
Leadership skills with the ability to train, mentor, and manage a maintenance team.
Universal EPA and CPO certifications are required.
Valid Class E driver's license.
Knowledge of applicable laws and regulations including EPA, OSHA, ADA, and Fair Housing.
Ability to read and interpret maintenance instructions, technical manuals, and equipment documentation.
Strong customer‑service and communication skills.
Ability to work evenings, weekends, and participate in on‑call rotations as needed.
Physical ability to perform maintenance tasks including lifting, climbing, and working indoors/outdoors.

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected]

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

California Applicant Privacy Notice
We collect personal information from all job applicants, including identifiers (e.g., name, contact details), professional or employment information (e.g., résumé, work history, qualifications), and education information. This information is used for recruiting, evaluating your candidacy, conducting interviews, and managing the application process.

California residents may request access to or deletion of their personal information by contacting us at [email protected]

GDPR Statement

When you apply to a job on this site, the personal data contained in your application will be collected by Cortland ("Controller"), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing [email protected] because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data was either obtained from publicly available sources (e.g. LinkedIn) or provided to Controller by someone who referred you for potential employment. Controller's data protection officer is Greg Shultz, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards under [either the standard contractual clauses or the Privacy Shield]. You can obtain a copy of the standard contractual clauses by contacting us at [email protected]

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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Refine Your Search

head of quality & continuous improvement jobs in columbus

Service Manager-Cotland Lakes Edge

Maintenance Supervisor 3rd shift 2-2-3 schedule

Chief Operations Officer

Senior Operations Manager, North America Sort Centers

Executive Administrative Assistant

Manufacturing Operations Manager

Manager, Product Quality, RoadRunner

Quality Manager, Intelligence Systems

Delivery Manager

Human Resources Manager, Amgen Ohio

Senior Program Manager, Operations Strategy

Head of Operations / Director of Operations

Oracle Utilities Meter Data Management (MDM) Functional Lead

Manager of Maintenance and Automation Solutions

Supervisor, Training

Quality Assurance Inspector - Third Shift - kdc/one Columbus

Field Services Lead

Field Deployment Engineer

Preschool Program Manager

Production Manager - Off-Shift

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