Top 19 Help desk / it support analyst Jobs in Columbus

IT Analyst/Technical Support - contract - New Albany, OH - Hybrid - W2 only
Portfolio Creative —New Albany, OH
- $40 - $50 an hour
- Full-time
- Hybrid work
- Background check
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
3d
Service Desk Analyst
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
- $26.44 - $31.25 an hour
- Overtime
- Computer literacy
- Research
- Mid-level
- Paid parental leave
- Disability insurance
Quick Apply
3d
Associate IT Support Services Analyst
Simpson Strong-Tie Company Inc. —Columbus, OH
- $25.29 - $40.48 an hour
- Full-time
- Azure
- Pass drug screening
- Office
- Paid jury duty
- Health insurance
Quick Apply
2d
Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
- $59,300 - $77,805 a year
- Full-time
- Ability to walk for extended periods
- English
- Windows
Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
- $17 - $21 an hour
- Mid-level
- Administrative experience
- Travel
Quick Apply
Service Desk Analyst I (Columbus)
RedHelm —Columbus, OH
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
ATS Support Analyst
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- High school diploma or GED
- Paid parental leave
- Disability insurance
5d
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Help Desk Analyst
absiusa —Columbus, OH
- $1 an hour
- Mid-level
- Administrative experience
- Travel
Quick Apply
Technical Analyst-Commercial
WOW! —Columbus, OH
- From $26.50 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Senior Desktop Support Analyst
Advanced Drainage Systems —Hilliard, OH
- Full-time
- Physical & Rehabilitation Medicine
- Children
- Conflict management
- Paid parental leave
- Health savings account
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply
Senior IT Training & Optimization Analyst
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Disability insurance
4d
Sr. Analyst, Training Enablement
Vertiv —Westerville, OH
- Oracle
- Computer Science
- Marketing
Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply

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IT Analyst/Technical Support - contract - New Albany, OH - Hybrid - W2 only
Portfolio Creative —New Albany, OH
Support new store openings, providing technical oversight for POS hardware installation and validating hardware configurations and payment processing.
$40 - $50 an hour
Quick Apply
3d
Service Desk Analyst
Vorys, Sater, Seymour and Pease LLP. —Columbus, OH
Provide technical support to technology consumers via telephone, email, and in- person, ensuring timely resolution of issues during standard business hours and…
$26.44 - $31.25 an hour
Quick Apply
3d

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IT Analyst/Technical Support - contract - New Albany, OH - Hybrid - W2 only

Portfolio Creative -
New Albany, OH

Quick Apply

Job Details

Full-time | Contract
$40 - $50 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Mobile device support
Linux support
Printer (troubleshooting support)
Android
Analysis skills
Payment Processing Systems
Attention to detail
Technical customer support for office equipment
Office equipment system configuration
Systems analysis
POS systems
Linux administration
Peripheral hardware support
Mobile devices

Full Job Description

Hello! I'm searching for an IT Analyst for a long term contract role in New Albany, OH. This is a hybrid position and the chosen candidate must be able to work onsite 2-3 days per week. The pay range for this open job is $40-50 an hour (W2) and pay will be determined by experience. You must be able to work in the United States without sponsorship to be eligible for this open role. Full job details below. If you are qualified and interested in learning more, please apply today. Thank you!

Position Overview

The Stores Platform Services – IT Analyst will support the ongoing operation, reliability, and evolution of store technology. This position will troubleshoot escalated store incidents, support new store openings and capital projects, and work closely with Engineering, Development, Networking, and external vendors to maintain store technology uptime.

The ideal candidate has hands-on experience supporting POS environments, Linux, Android devices, printing solutions, payment devices, and basic networking and is comfortable working in a fast-paced, highly customer-focused retail environment.

Key Responsibilities

Monitor and maintain ticket queues for store-related incidents escalated from Tier I Support, Engineering, Development, and Networking teams.
Troubleshoot and support store technology including:
POS registers
Payment devices
Printers and print environments
Handheld devices and tablets
Basic store networking
Support new store openings, providing technical oversight for POS hardware installation and validating hardware configurations and payment processing.
Support capital projects by overseeing technology installations and completing technical validations based on project requirements.
Partner with Engineering and Development teams to identify recurring technical issues, analyze trends, and proactively reduce store technology downtime.
Support a global register fleet running Linux OS and a mobile device fleet running Android OS.
Maintain and troubleshoot print environment settings and configurations.
Coordinate directly with domestic and global technology vendors to ensure stores receive consistent and timely service.
Provide additional operational support during key retail periods, including Spring/Easter, Back-to-School, and the Christmas/Holiday season.
Deliver a high level of customer service while effectively managing competing priorities and technical issues.

Qualifications

3+ years of experience supporting a Point of Sale (POS) technical environment
1+ years of Linux experience
1+ years of Android OS experience
1+ years of print management experience
Experience troubleshooting POS hardware, peripherals, payment devices, mobile technology, and related store systems
Strong analytical and problem-solving abilities
Ability to effectively prioritize multiple tasks in a fast-paced environment
Highly self-motivated and able to work independently
Strong attention to detail
Strong customer-service and communication skills
Ability to collaborate effectively with technical teams, store associates, and external vendors

Ideal Candidate

The strongest candidate will have experience supporting technology across a retail or multi-location environment, with direct exposure to POS systems, Linux-based registers, Android handhelds/tablets, payment devices, printers, ticket management, and basic networking.

This person should be comfortable troubleshooting both hardware and software issues, coordinating with multiple technical teams and vendors, and supporting technology that is critical to day-to-day store operations.

Pay: $40.00 - $50.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Application Question(s):

Where do you live?

Experience:

POS support: 3 years (Preferred)

Ability to Commute:

New Albany, OH 43054 (Required)

Work Location: Hybrid remote in New Albany, OH 43054

Quick Apply

Refine Your Search

help desk / it support analyst jobs in columbus

IT Analyst/Technical Support - contract - New Albany, OH - Hybrid - W2 only

Service Desk Analyst

Associate IT Support Services Analyst

Analyst, Associate Technology Support (Columbus)

Help Desk Analyst

Service Desk Analyst I (Columbus)

ATS Support Analyst

Help Desk Analyst - Columbus, OH

Help Desk Analyst

Help Desk Analyst

Technical Analyst-Commercial

Senior Desktop Support Analyst

Service Desk Analyst

Sr. Analyst, Enterprise Service Desk

Senior IT Training & Optimization Analyst

Sr. Analyst, Training Enablement

Analyst, Enterprise Service Desk

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