Top 22 Help desk support tech Jobs in Columbus

Front Desk Optometrist’s Tech FT Hilliard, OH #243
Eyemart Express —Hilliard, OH
- $16 - $20 an hour
- Full-time
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
3d
Associate Data/ Metadata Analyst
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid parental leave
- Health insurance
Sr Maintenance Tech
OhioHealth —Columbus, OH
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Sr. Maintenance Tech
OhioHealth —Columbus, OH
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Cloud Storage Engineer
AGE Solutions —Columbus, OH
- From $100,000 a year
- Full-time
- System design
- Office
- Continuous improvement
- Paid training
- Paid parental leave
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Asset Protection Associate
Wayfair —Columbus, OH
- $17 - $18 an hour
- Weekends as needed
- Writing skills
- Ability to lift 50 pounds
- 1 year
- Health insurance
- Dental insurance
Storage Architect
AGE Solutions —Columbus, OH
- From $105,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid training
- Paid parental leave
Quick Apply
UI/UX Designer
Benelynk —Columbus, OH
- $135,000 - $150,000 a year
- Full-time
- Remote
- Pass drug screening
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
7d
Customer Service Manager
James and James Fulfilment Ltd. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Office
- Analysis skills
- Warehouse
- Health insurance
- Paid time off
Quick Apply
Technical Manager
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid parental leave
- Health insurance
Maintenance Tech (Maintenance Worker) - Sonesta Simply Suites Columbus Airport
J&P Hospitality Management, LLC —Gahanna, OH
- $16 - $18 an hour
- Overtime
- 18 years or older
- Ability to climb stairs
- Hotel
Quick Apply
6d
Service Technician, HVAC Repair
Sears Home Services —Columbus, OH
- $22 - $36 an hour
- Full-time
- Sales
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Regional Technical Service Representative - Northeast Region
New Way Trucks —United States
- Schematics
- Dealership
- 5 years
Quick Apply
Regional Technical Service Representative - Northwest Region
New Way Trucks —United States
- Schematics
- Dealership
- 5 years
Quick Apply

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Bilingual Quality Assurance Specialist
Fortuity —Columbus, OH
Participate client training programs to develop, implement, and manage quality monitoring processes. Review English and Spanish language agent live interactions…
$21 - $25 an hour
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8d
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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Front Desk Optometrist’s Tech FT Hilliard, OH #243
Eyemart Express —Hilliard, OH
This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the "pre-test", selling contact…
$16 - $20 an hour
Quick Apply
3d

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help desk support tech jobs near columbus

Front Desk Optometrist’s Tech FT Hilliard, OH #243

Eyemart Express -
Hilliard, OH

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Job Details

Full-time
$16 - $20 an hour
3 days ago

Benefits

Disability insurance
Dental insurance
Work from home
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Entry level

Full Job Description

Front Desk Associate (Optometrist's Technician) Full Time

Company Overview: 30 years ago Dr. Barnes founded Eyemart Express to deliver everything a patient needs. It started with one friendly shop in Appleton, WI, and has since expanded to over 245 stores in 42 states. Today, Eyemart Express is celebrated for promptly delivering quality eyewear at great prices, while maintaining great relationships with optometrists and local communities. We're not like everyone else—with local labs in stores, eye exams, and same-day delivery on glasses—our customers never miss a moment. Now, you can join one of the nation's top optical retailers and help improve lives by helping people see better.

Earning Potential: The earning potential for this role is competitive, inclusive of base pay and incentives.

Job Description: The Dr's Tech, also known as an Optometrist Technician or Optical Technician, will primarily assist under the store Doctor. The general responsibilities of this position are to service all customers who enter the Doctor's office and assist them with the delivery of exam services as well as the purchase of contact lenses. This person is responsible for maintaining company standards while: answering the telephone, greeting patients, performing the "pre-test", selling contact lenses, communicating Eyemart's specials and everyday low prices, meeting sales goals, data entry into the computer, following A/R procedures, performing I & R (insertion and removal) training, ordering and dispensing contact lenses, troubleshooting customer complaints, filing, and reporting as necessary. The Dr's Tech is also responsible for performing any related work as directed by a Manager or Doctor.

Responsibilities:

Customer Service: Provide exceptional customer service to all patients.

Sales and Promotions: Maintain knowledge of current sales and promotions as well as policies regarding payment, returns, and exchanges.

Transaction Processing: Compute and process payment transactions/refunds using the in-house Point of Sale system.

Administrative Tasks: Perform other administrative tasks as assigned.

Insurance Claims: Process insurance claims efficiently.

Product Knowledge: Maintain up-to-date knowledge of products.

Patient Files: Create and maintain patient files, following company and HIPAA policies regarding confidentiality.

Data Entry: Input customer information into the computer system accurately.

Patient Assessment: Assess and interpret patient's needs/wants based upon prescription requirements, facial features, lifestyle, and occupation, and suggest the most appropriate products (i.e., frames, lens type, coatings).

Patient Sign-In: Sign-in patients. Call and clearly document any insurance eligibility information before any services are provided. Make and maintain patients' charts per local Doctor specifications. File patient charts daily.

Pre-Test Procedures: Perform a thorough "pre-test" as directed by the local Doctor. For example: NCT, auto-refraction, auto-keratometry, color test, brief medical history, visual acuity, load phoropter, etc. Follow the local pathogen control policy as set by the local Doctor.

Contact Lens Orders: Order and receive contact lenses. Call customers daily for pick-up, job status, and any special order or production delays. Deliver contact lenses to patients. Assist with inventory control, for example, receiving stock, maintaining the merchandising, monthly inventory, and loss prevention.

Requirements:

High School Diploma or GED.

Experience working in retail, customer service, or sales.

Experience working in the optical industry is preferred but not required. We are willing to train.

Benefits:

Health Insurance

Vision Insurance

Dental Insurance

Matching 401k

Short-Term and Long-Term Disability

Life Insurance

Fully paid benefits to maintain licensing requirements and opportunities for advancement

At Eyemart Express, we're dedicated to excellence in everything we do. We understand the importance of work-life balance and strive to be as flexible as possible with scheduling needs to ensure our team members can achieve harmony between work and personal life.

If you're ready to join a company that values excellence, invests in your future, and respects your need for balance, submit your resume today! Eyemart Express is where your career takes off.

This posting provides an overview of the role. A full job description will be provided upon hire.

For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Quick Apply

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help desk support tech jobs in columbus

Front Desk Optometrist’s Tech FT Hilliard, OH #243

Associate Data/ Metadata Analyst

Sr Maintenance Tech

Service Desk Analyst

Sr. Maintenance Tech

Cloud Storage Engineer

Asset Protection Associate

Storage Architect

UI/UX Designer

Customer Service Manager

Technical Manager

Maintenance Tech (Maintenance Worker) - Sonesta Simply Suites Columbus Airport

Service Technician, HVAC Repair

Regional Technical Service Representative - Northeast Region

Regional Technical Service Representative - Northwest Region

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