Top 6 Helpdesk analyst level Jobs in Columbus

Middleware Analyst (Infrastructure Specialist 1)
State of Ohio - Medicaid —Columbus, OH
- $34.53 - $50.66 an hour
- Overtime
- Computer Science
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
10d
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
IT Service Desk Manager
VoxTel Pro —Columbus, OH
- $52,750 - $56,000 a year
- Full-time
- Computer literacy
- DevOps
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Systems Administration Analysis-Health Systems
The Ohio State University —Columbus, OH
- $64,900 - $84,850 a year
- Full-time
- Background check
- Pass drug screening
- HIPAA
16h

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TP- Desktop Support Analyst
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CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…
TP- Desktop Support Analyst
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CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…
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Middleware Analyst (Infrastructure Specialist 1)
State of Ohio - Medicaid —Columbus, OH
Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence. Providing technical advice and direction to external…
$34.53 - $50.66 an hour
10d
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…
Quick Apply

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Middleware Analyst (Infrastructure Specialist 1)

State of Ohio - Medicaid -
Columbus, OH

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Job Details

Full-time
$34.53 - $50.66 an hour
10 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Data integrity assurance
Data visualization software proficiency
EDI
Computer Science
Data validation techniques
IT operations
Associate's degree in computer science
Information Systems
Mid-level
Tableau
Data summary reports
System maintenance
IT infrastructure
Programming languages
Driver's License
Associate's degree in Information Systems
Decision making
Data conversion
Computer Information Systems
Systems & applications support
1 year
Analysis (software development lifecycle)
Middleware systems

Full Job Description

What You Will Do at ODM:

Office: Data & Integrated Systems

Classification: Infrastructure Specialist 1 (PN 20041052)

Primary Technology: Integration Middleware

Secondary Technology: Electronic Data Interchange (EDI)

Job Overview:

The Ohio Department of Medicaid (ODM) is seeking an IT professional familiar with middleware applications, ideally with knowledge of data conversations via electronic data interchange (EDI). As part of ODM’s effort to modernize the Ohio Medicaid Enterprise System (OMES), the agency has streamlined its transaction process flow. Trading partners facilitating electronic claims reimbursement for Ohio Medicaid providers now exchange all transactions through a single connection which is then distributed across multiple systems. As an Middleware Analyst, your responsibilities will include:

assisting in the operations and maintenance of a best-in-class data validation, conversion, and reporting solution to support the OMES.
providing technical advice and direction to external helpdesk support on data integrity issues.
reviewing existing summary reports of data flow
generating new reports on the contents of singular files using basic scripting language of choice (e.g. basic Excel, Tableau)

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

36 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of associate core program in computer science or information systems; 18 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or completion of undergraduate core program in computer science or information systems; 12 mos. combined work experience in any combination of the following: installing, monitoring/maintaining, configuring, upgrading, &/or administering/operating a single technology domain including 12 mos. work experience in the primary technology specified by the agency in the position description & job posting.

Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills: Information Technology

Technical Skills: Systems Analysis

Professional Skills: Building Consensus, Creativity, Decision Making, Organizing and Planning, Responsiveness

Supplemental Information

The Ohio Department of Medicaid does not provide employment-based visa sponsorship.

On call 24 hours a day, 7 days a week. Required to carry a cellular phone as assigned. Required to work occasional overtime as assigned.

Job duty, knowledge, skill & ability statements at lower level are understood to be able to be performed at any higher level.

Travel required, as needed. Must provide own transportation. Or, in order to operate a state vehicle, you must have a valid driver's license from state of residence.

Resumes and/or attachments are not reviewed. Therefore, please provide detail in the work experience section of your application.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

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helpdesk analyst level jobs in columbus

Middleware Analyst (Infrastructure Specialist 1)

TP- Desktop Support Analyst

TP- Desktop Support Analyst

POS Support Agent

IT Service Desk Manager

Systems Administration Analysis-Health Systems

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