Lead Communities. Develop Teams. Make an Impact.
At National Church Residences, our mission is to provide quality housing and services that enrich the lives of older adults and families. As a Regional Property Manager, you will play a key leadership role in overseeing a portfolio of affordable housing communities, supporting on-site teams, driving operational excellence, and ensuring exceptional resident experiences.
Location: This position supports areas of Indiana, SW Ohio, and Columbus, Ohio
Position Summary
The Regional Property Manager oversees an assigned portfolio of communities, providing leadership, support, and oversight to Property Managers while driving property performance, compliance, occupancy, and resident satisfaction. Working closely with senior leadership, this role ensures communities operate efficiently and in alignment with National Church Residences' mission, values, and operational standards.
Key Responsibilities
Leadership & Team Development
Recruit, hire, train, mentor, and supervise Property Managers and site-level personnel
Conduct performance evaluations and support employee development
Foster a culture of accountability, teamwork, professionalism, and resident-focused service
Approve hiring, personnel status changes, and terminations for on-site staff
Property Operations & Compliance
Ensure compliance with HUD, LIHTC, Fair Housing, and other applicable regulations
Conduct property audits and operational reviews to ensure adherence to company standards
Monitor leasing activities, occupancy trends, waiting lists, and certification processes
Resolve resident relations concerns and support corrective action plans when necessary
Complete quarterly Property Audit Checklists (PAC) for assigned communities
Financial Management
Oversee annual operating and capital budget preparation
Monitor property financial performance and recommend strategies for improvement
Review and approve expenditures within established guidelines
Assist with contract negotiations, renewals, and vendor management
Prepare quarterly portfolio performance summaries
Asset Preservation & Performance
Ensure communities are maintained to company standards both inside and out
Monitor REAC scores, Management and Occupancy Reviews (MOR), and state agency inspections
Support marketing initiatives designed to maximize occupancy and revenue
Collaborate with Asset Management to optimize rent implementation and revenue opportunities
Portfolio Administration
Manage annual contract renewals for assigned communities
Oversee implementation of approved rent increases for HUD and LIHTC properties
Assist with project-based voucher renewal submissions
Coordinate staffing and operational setup for newly acquired or developed communities
Develop and update property management forms, manuals, reports, and training materials
Resident Experience & Mission Focus
Promote a culture of dignity, respect, and service for all residents
Ensure resident concerns are addressed promptly and appropriately
Report compliance issues, safety concerns, and allegations of abuse or misconduct immediately
Support and implement National Church Residences initiatives accurately and on time
What Success Looks Like
Communities consistently meet or exceed occupancy goals
Properties achieve budgeted Net Operating Income (NOI) targets
Strong compliance performance in Fair Housing, HUD, and LIHTC programs
Positive resident satisfaction results
Timely and accurate reporting, audits, and contract renewals
High-performing, engaged on-site teams
Properties maintained to company quality standards
Qualifications
Education
Experience
Minimum of five years of property management experience
At least two years of on-site property management experience
Previous supervisory or multi-site management experience preferred
Affordable housing experience strongly preferred
Skills & Abilities
Strong leadership, coaching, and personnel management skills
Excellent communication and relationship-building abilities
Strong organizational and time management skills
Detail-oriented with the ability to manage multiple priorities
Proficiency in Microsoft Office Suite, Windows-based applications, and property management software
Ability to maintain professionalism and sound judgment in high-pressure situations
Certifications
Travel Requirements
Why Join National Church Residences?
We believe our team members are our greatest asset. That's why we offer a comprehensive Total Rewards package designed to support your health, financial well-being, career growth, and work-life balance.
Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.
Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
Parental Leave paid at 100% for four weeks.
Coverage begins first of the month following your date of hire!
Dental & Vision coverage for you and your family with Nationwide providers.
Company provided Life & ADD insurance and Disability coverage.
Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
Reimbursement for Tuition expenses.
Paid Time Off (PTO) and 9 paid Holidays.
- Programs vary depending on Full Time, Part Time or Contingent Status.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
