Top 20 Imaging services advanced team lead Jobs in Columbus

Associate Director, Central Scheduling
Ohio State University Physicians —Columbus, OH
- $89,611.59 - $134,417.39 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Business Administration
- Wellness program
- Paid holidays
8d
Customer Success Utilization Manager
KARL STORZ —Columbus, OH
- $73,600 - $95,600 a year
- Email
- Laboratory
- Clean driving record
- Up to 50% travel
- Wellness program
- Health savings account
Imaging Supervisor, CT I University Hospital
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Inpatient
5d
Epic Sr Systems Analyst - Link, Care Everywhere, Compass Rose
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- 3 years
Epic Senior Systems Analyst - Beacon/ Research
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- 3 years
Epic Senior Systems Analyst - Willow IP
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- 3 years
4d
Epic Senior Systems Analyst
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- 3 years
Epic Senior Systems Analyst - Ambulatory
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- 3 years
8d
Epic Senior Systems Analyst - Willow Amb
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- 3 years
4d
Epic Senior Systems Analyst - ClinDoc/ Stork
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- 3 years
4d
Senior AI Full stack Software Engineer
McKesson —Columbus, OH
- $131,000 - $218,300 a year
- Computer science
- Azure
- Computer Science
- Wellness program
- Employee stock purchase plan
Chair - Department of Veterinary Clinical Sciences
The Ohio State University —Columbus, OH
- Email
- Background check
- Pass drug screening
- University
- Health insurance
- Dental insurance
Physician or Physician Scientist General Cardiology Section Director (Open Rank/Track Faculty)
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Medicine
- 5 years
- Health insurance
- Dental insurance
10d
Physician or Physician Scientist Section Director - Interventional Cardiology and Structural Heart Disease (Open Rank/Track Faculty)
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Medicine
- 5 years
- Health insurance
- Dental insurance
10d
Energy and R&D Tax Credit Senior Manager
Crowe —Columbus, OH
- $139,200 - $293,500 a year
- Full-time
- Hybrid work
- 7 years
- CPA
- Engineering
Quick Apply
3d

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Associate Director, Central Scheduling
Ohio State University Physicians —Columbus, OH
Partnering closely with clinical and operational leaders, you'll drive service excellence, optimize patient access, and develop innovative solutions that…
$89,611.59 - $134,417.39 a year
8d
Customer Success Utilization Manager
KARL STORZ —Columbus, OH
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$73,600 - $95,600 a year

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Associate Director, Central Scheduling

Ohio State University Physicians -
Columbus, OH

Apply Now

Job Details

Full-time
$89,611.59 - $134,417.39 a year
8 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Academic medical center healthcare experience
Productivity software
Academic medical center experience

Full Job Description

Overview:

Make a meaningful impact on the patient journey. As the Associate Director of the Patient Contact Center, you will lead the teams and processes that help patients access care across OSUWMC. Partnering closely with clinical and operational leaders, you'll drive service excellence, optimize patient access, and develop innovative solutions that improve both the patient experience and organizational performance.

About us

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of OSUP, you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.

Responsibilities:

Purpose:

The Associate Director of the Patient Contact Center is directly responsible for the development, implementation, and overall operation of OSUWMC Contact Center services. The Associate Director (AD) will ensure that all programs and processes align with OSUWMC with an emphasis on customer service, patient experience, and financial integrity. The AD will also be actively involved in business planning and development, strategic planning, clinical integration between the contact center team and clinical teams, financial planning, and meeting (or exceeding) all customer service and contact center success metrics. This role will leverage best practices for scheduling and customer service workflows to ensure ongoing and continuous improvement surrounding the patient experience and service delivery.

Duties & Responsibilities

Provide strategic and operational leadership for centralized patient scheduling, call center services, and patient access initiatives.
Partner with clinical and administrative leaders to optimize scheduling operations, improve patient access, enhance the patient experience, and ensure alignment with organizational goals.
Oversee staffing, workforce planning, performance metrics, budgeting, and continuous process improvement for a large, multi-level team supporting 100+ indirect FTEs.
Lead managers and staff development efforts, including performance management, employee engagement, retention, training, and succession planning.
Drive operational excellence through data analysis, workflow optimization, forecasting, and implementation of scheduling and access-related initiatives.
Serve as a key liaison between operational teams and organizational leadership, communicating strategy and ensuring effective cross-functional collaboration.

Additional Responsibilities

Maintain compliance with all organizational policies, regulatory requirements, and required training.
Demonstrate professionalism, reliability, and exceptional customer service while supporting a collaborative work environment.
Travel to other clinical locations as needed and perform other duties or special projects as assigned.

Qualifications:

Requirements:

Bachelor’s degree in Business Administration or equivalent work experience is required. Healthcare or related field is required.
Minimum of 5 years of experience working in business operations or similar function, preferably in healthcare services, inclusive of 2 years of previous supervisory or management experience.
Strong understanding of the care lifecycle is required.
Prior experience in the successful management of high-volume patient access functions for a large academic medical center.
High proficiency with Microsoft Office Suite is required.

Preferences:

Advanced degree (MBA/MHA)
Contact center, surgical scheduling, imaging or procedural scheduling experience.
Considerable experience in revenue cycle management, medical billing, health access, and medical administration is a plus.
Proficiency in electronic medical records (EMR); EPIC preferred.
Working knowledge of ambulatory healthcare systems.
Knowledge of medical terminology as well as contact center technology and associated best practices are highly preferred.
Ability to manage a project and familiarity with LEAN project process highly preferred
Prior experience managing projects, strategy dissemination, thinking like an owner and communicating direction are an imperative

Pay Range: USD $89,611.59 - USD $134,417.39 /Yr.

Apply Now

Refine Your Search

imaging services advanced team lead jobs in columbus

Associate Director, Central Scheduling

Customer Success Utilization Manager

Imaging Supervisor, CT I University Hospital

Epic Sr Systems Analyst - Link, Care Everywhere, Compass Rose

Epic Senior Systems Analyst - Beacon/ Research

Epic Senior Systems Analyst - Willow IP

Epic Senior Systems Analyst

Epic Senior Systems Analyst - Ambulatory

Epic Senior Systems Analyst - Willow Amb

Epic Senior Systems Analyst - ClinDoc/ Stork

Senior AI Full stack Software Engineer

Chair - Department of Veterinary Clinical Sciences

Physician or Physician Scientist General Cardiology Section Director (Open Rank/Track Faculty)

Physician or Physician Scientist Section Director - Interventional Cardiology and Structural Heart Disease (Open Rank/Track Faculty)

Energy and R&D Tax Credit Senior Manager

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