Top 8 Inn front office manager Jobs in Columbus

Front Office Manager
Marriott & Residence Inn Columbus OSU —Columbus, OH
- Full-time
- Sales
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
4d
Hotel General Manager
Spark Hotels Corporate —Columbus, OH
- $89,000 - $99,000 a year
- Full-time
- 3 years
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Front Desk Clerk
Hilton Garden Inn Columbus Airport —Columbus, OH
- $15 - $16 an hour
- Full-time
- English
- Hotel
- Communication skills
- Health insurance
- Dental insurance
3d
Part-Time Night Audit
Fairfield Inn by Marriott Columbus/New Albany, OH —Columbus, OH
- $17 an hour
- Part-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
3d
Complex General Manager
Olshan Properties —Columbus, OH
- $140,000 - $150,000 a year
- Full-time
- Writing skills
- English
- Residential
Quick Apply
Hotel Assistant General Manager - Hampton Inn Polaris
Hampton Inn and Suites - Polaris, Columbus, Ohio —Columbus, OH
- Sales
- Hotel
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
- $16 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Engineer
MCR Hotels —Dublin, OH
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Hotel General Manager
Spark Hotels Corporate —Columbus, OH
The ideal candidate will possess a strong background in hospitality management with a proven track record of enhancing guest satisfaction and driving financial…
$89,000 - $99,000 a year
Quick Apply
Innkeeper/ GM live on property
Glenlaurel Inn —Rockbridge, OH
Responsible for guest relations as a liaison between departments for the optimal guest experience through coordination of staff (30) with department managers.
$50,000 - $65,000 a year
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

HIRING EXPERIENCED NIGHT AUDITOR
Best Western Lakewood Inn —Hebron, OH
Responsibilities include* registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
From $12 an hour
Quick Apply
Front Office Manager
Marriott & Residence Inn Columbus OSU —Columbus, OH
Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer…
Quick Apply
4d

Show more jobs in cities nearby

I want to receive the latest job alert for inn front office manager in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

inn front office manager jobs near columbus

Front Office Manager

Marriott & Residence Inn Columbus OSU
Columbus, OH

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Physical security
Business development management
Hotel housekeeping management
Hotel regulations compliance
Fire safety
Hospitality industry recruitment experience
Sales
Employee grievance management
Safety regulations
Operations coordination
Hotel quality control
Workplace dispute resolution
Filing
HR legal compliance
Revenue management
Hotel quality assurance
Mid-level
Financial performance report preparation
Leadership development
Compensation administration
Hotel room assignment management
Customer service training (staff training program)
Financial control management
Maintenance schedule development
Increasing sales revenue
Employee relations management
Mentoring
Hazard identification and correction
Quality audits
Office management

Full Job Description

We are hiring a Front Office Manager.

Role Responsibilities:

The Guest Services Manager/Front Office Manager is responsible for the success of the front desk, for ensuring guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. Displays exemplary performance for staff to follow.

Essential Job Functions :

Guest Service

Maintains guest service as the driving philosophy of the hotel.

Personally demonstrates a commitment to guest services in responding promptly to guest needs.

Is committed to making every guest satisfied.

Ensures all hotel staff, including new hires, know all components of guest services and are trained to meet standards.

Develops added value customer service programs.

Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance.

Meets or exceeds hotel guest satisfaction measures.

Ensures hotel standards and services contribute to the delivery of consistent guest service.

Front Desk Management

Acts as manager on duty for hotel and manages front desk operations.

Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems.

Leads and assists in Revenue Management functions as requested. Actively participates in conference calls with Corporate Management and any calls with brand revenue management centers

Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables.

Produce accurate financial reports on time.

Works with the General Manager and Sales Manager / DOS to generate new business ideas to increase sales, set up rate codes and input rooming lists

Human Resources

Manages human resources functions, including recruiting, selection, orientation, training, performance planning and evaluation, pay and reward programs to maintain a qualified front desk work force.

Maintains a positive, cooperative work environment between staff and management.

Emphasizes employee selection, training and development as a way of doing business.

Ensures all hotel employees know hotel objectives.

Ensures personnel files are accurate and comply with both local and federal laws and regulations.

Administers personnel policies fairly and consistently.

Resolves employee grievances in a fair and timely manner.

Ensures employees understand policies, pay procedures, bonus plans and benefits.

Helps develop management talent by acting as a mentor for direct reports.

Ensures completion of training objectives and development plans.

Monitors and maintains acceptable turnover levels.

Safety and Security

Knows local health and safety codes and regulations that apply to the hotel.

Recognizes and corrects potential safety hazards in the hotel, such as broken doors or railings, fire hazards, etc.

Recognizes and corrects potential security problems in the hotel, such as locking doors after hours, etc.

Understands and follows policies and procedures for the hotel’s key control system and ensures others follow them.

Operations

Maintains physical product standards by managing preventive maintenance programs and by scheduling deep-cleaning activities.

Ensures ongoing staff and employee involvement in preventive maintenance programs. Protects the interests of the hotel during capital projects.

Has acceptable property quality audits.

Periodically inspect rooms, building exterior, parking lot, etc.

Here are some reasons our associates like working for us:

Benefits:

At Concord Hospitality, we offer competitive wages and full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K program, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates. We are associate-focused, meaning that as we make decisions, we think about how these decisions will impact our associates. We realize the importance of work-life balance, we understand that transparency is key, giving back in the communities in which we live, means a great deal to us, and lastly…let’s make sure we have FUN! We encourage diversity and belonging and appreciate that we all are different and our differences are what make us great! Concord Hospitality has also earned the recognition of being a GREAT PLACE TO WORK for Millennials and Great Places to Work for Women!

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace

Experience

Required

Must have Fosse and FSPMS operating system experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

inn front office manager jobs in columbus

Front Office Manager

Hotel General Manager

Front Desk Clerk

Part-Time Night Audit

Complex General Manager

Hotel Assistant General Manager - Hampton Inn Polaris

Front Desk Agent

Engineer

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for inn front office manager in columbus

Explore jobs in more locations

Experience

Job Seeker Tools

Employer Tools

Browse

Stay Connected