Top 14 Intern service desk Jobs in Columbus

Help Desk Technician
Equitas Health, Inc. —Columbus, OH
- $49,000 - $58,800 a year
- Weekends as needed
- Hybrid work
- Research
- Office
- Windows
- Paid holidays
- Dental insurance
Quick Apply
Program Manager - Youth and Young Adult Workforce Development
Godman Guild Association —Columbus, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Classroom
- Spanish
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
5d
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
7d
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
12d
Leasing & Marketing Associate | Rambler - Columbus, OH
LV Collective —Columbus, OH
- Part-time
- Office
- Mentoring
- Organizational skills
Quick Apply
Advanced Medical Support Assistant- Community Care
US Veterans Health Administration —Columbus, OH
- $51,747 - $67,271 a year
- Part-time
- Hybrid work
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
4d
HR Coordinator/Recruiter
Legends Global —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Lobby Attendant (Monday-Friday!)
Renaissance Westerville —Westerville, OH
- $16 - $17 an hour
- Weekends only
- Background check
- Sanitation
- English
- Health savings account
- Disability insurance
Quick Apply
Civil Engineer - Entry
Crawford Murphy & Tilly Inc —Columbus, OH
- $70,000 - $85,000 a year
- Full-time
- Clean driving record
- Construction site
- Office
- Profit sharing
- Opportunities for advancement
Quick Apply
4d
Staff Civil Engineer, Columbus
The Kleingers Group —Westerville, OH
- Full-time
- Hybrid work
- Management
- Construction site
- Public speaking
- Wellness program
- Health savings account
Quick Apply
Managing Director, Investment Banking at Yellow Cardinal
First Financial Bank —Worthington, OH
- Full-time
- Management
- Research
- Office

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Help Desk Support - Columbus, OH (Second Shift)
Software Technology Inc —Columbus, OH
Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana). Capable of High Level Documentation and Attention to…
Quick Apply
Service Desk Analyst
Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
$28 an hour

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Help Desk Technician
Equitas Health, Inc. —Columbus, OH
Provide first level technical troubleshooting skills to resolve general internal Equitas Health system support issues via telephone, chat, remote communication…
$49,000 - $58,800 a year
Quick Apply
Program Manager - Youth and Young Adult Workforce Development
Godman Guild Association —Columbus, OH
Valid driver’s license, proof of insurance, and reliable transportation required. Ability to facilitate activities and supervise youth in a variety of…
$50,000 - $55,000 a year
Quick Apply
5d

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Help Desk Technician

Equitas Health, Inc. -
Columbus, OH

Quick Apply

Job Details

$49,000 - $58,800 a year

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Network troubleshooting
Confidential information handling
Wireless networking
Windows
Printer (troubleshooting support)
Driver's License
Computer hardware
Desktop (troubleshooting support)
Technical customer support for office equipment
Productivity software
Peripheral hardware support

Full Job Description

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

SALARY: $49,000-$58,800

BENEFITS:

PTO
Vision
Dental
Health
401k
Sick time
Paid Holidays

POSITION SUMMARY:
This position provides technical support to all employees, providers, interns, temporary staff and contractors at all of our locations across the State of Ohio as well as our locations in Dallas Texas. This support may consist of both hardware, software and network trouble shooting and problem resolution. The Help Desk Technician is to research and follow-up on problems that may require additional resources.

ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, typing, reading, utilizing a telephone, utilizing a computer or server, conducting research, attending meetings, interacting with others, coordinating multiple schedules and documenting steps for problem resolution.

MAJOR AREAS OF RESPONSIBILITIES:

Provide first level technical troubleshooting skills to resolve general internal Equitas Health system support issues via telephone, chat, remote communication tools as well as in person
Ensure all assigned tickets are resolved in an efficient, timely and customer friendly manner
Resolve issues and/or assign or notify appropriate resource
Appropriately document customer interactions within each assigned help desk ticket
Apply diagnostic tools and skills to aid in troubleshooting and resolving issues
Test fixes to ensure problem resolution and customer satisfaction
Perform preventative maintenance on endpoint devices as required
Work on special projects as assigned
Provide first level support for phone system issues
Log all support calls into the call tracking system
Track and document regular daily activities and projects
Work with Help Desk Manager to communicate software issues
Follow-up with callers to ensure customer satisfaction
Maintain appropriate inventory documentation and update as changes occur
Remove viruses and communicate with staff regarding potential risks
Adhere to Equitas Health Confidentiality Policy
Other technology projects and tasks as assigned by Manager

EDUCATION/LICENSURE:

Associate’s degree in Technology preferred

Knowledge, Skills, Abilities and other Qualifications:

A+ certification preferred
Minimum two years of Help Desk Technician experience required
Strong oral and written communications abilities
Experience with and ability to provide high quality customer service
In-depth knowledge of Windows 11 and the MS Office 365 suite of products required
Knowledge of and ability to troubleshoot printers in a Windows environment required
Basic understanding of network communication and connectivity required
Working knowledge of wireless networking required
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with BIPOC (Black, Indigenous, persons of color), and gay/lesbian/bisexual/transgender community.
Must be able to maintain individuals’ confidentiality
Willingness to travel as necessary to Equitas Health locations and/or end-user residences as necessary
The Help Desk Technician is expected to have reliable transportation, driver’s license and proof of auto insurance required to facilitate occasional travel for on-site support needs. This role requires readiness to travel to different office locations across the state and, on rare occasions, to end-user residences to provide direct technical assistance. The ability to mobilize quickly and provide off-site support is essential for ensuring the continuity and effectiveness of our IT services. Mileage and travel-related expenses will be reimbursed according to the organization's travel policy.

OTHER INFORMATION:

Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

intern service desk jobs in columbus

Help Desk Technician

Program Manager - Youth and Young Adult Workforce Development

Help Desk Technician

IT Help Desk Technician

Leasing & Marketing Associate | Rambler - Columbus, OH

Advanced Medical Support Assistant- Community Care

HR Coordinator/Recruiter

Lobby Attendant (Monday-Friday!)

Civil Engineer - Entry

Staff Civil Engineer, Columbus

Managing Director, Investment Banking at Yellow Cardinal

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