Top 18 It customer support specialist iii Jobs in Columbus

Cleared Engineering Operations Technician, ADC InfraOps DCEO
Amazon Data Services, Inc. —Hilliard, OH
- $37 - $65 an hour
- 12 hour shift
- Mid-level
- 3 years
- AD&D insurance
- Health insurance
11d
SecureView Tier 1-2 Support Specialist
NexGen Data Systems Inc (NGDS) —Columbus, OH
- Full-time
- Mid-level
- Windows
- Residential
- Paid holidays
- Disability insurance
9d
ServiceNow Incident and Change Management Specialist
NexGen Data Systems Inc (NGDS) —Columbus, OH
- Full-time
- Remote
- Mid-level
- Windows
- US work authorization
- Paid holidays
- Disability insurance
9d
ServiceNow Queue Management Specialist
NexGen Data Systems Inc (NGDS) —Columbus, OH
- Full-time
- Remote
- Research
- Mid-level
- US work authorization
- Paid holidays
- Disability insurance
9d
Servicing Travel Advisor III - Chase Travel (Hybrid - Westerville, OH)
JPMorganChase —Westerville, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Tuition reimbursement
Pharmacovigilance Specialist I, II, III
Gifthealth Inc —Columbus, OH
- $68,000 - $92,000 a year
- Full-time
- Hybrid work
- Nursing
- Mid-level
- Bachelor's degree
Quick Apply
Hyperscale Network Specialist I
E2 Optics —Columbus, OH
- Full-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Dental insurance
Global Technical Specialist, Network Design and Deployment Team (NIDD)
Amazon Data Services, Inc. —Dublin, OH
- $96,000 - $166,300 a year
- Full-time
- Microsoft Outlook
- 3 years
- Mentoring
- AD&D insurance
- Health insurance
9d
Hyperscale Network Specialist II
E2 Optics —Columbus, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Dental insurance
IT Security Specialist
Medical Mutual of Ohio —Dublin, OH
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Disability insurance
3d
Hyperscale Network Specialist III
E2 Optics —Columbus, OH
- Full-time
- CPR Certification
- Construction site
- Office
- Paid holidays
- Dental insurance
Cybersecurity Engineer - Web Application Firewall (F5 ASM)
Electrosoft Services Inc —Columbus, OH
- $150,000 - $160,000 a year
- 7 years
- Senior level
5d
Project Engineer, ADC East
Amazon Data Services, Inc. —New Albany, OH
- $96,000 - $166,300 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- AD&D insurance
- Health insurance
Sales Executive III
NTT Ltd —Columbus, OH
- $144,000 - $287,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Travel
- Health savings account
- AD&D insurance
Regional Environmental Engineer, AWS Environmental Team
Amazon Data Services, Inc. —Dublin, OH
- $96,000 - $166,300 a year
- Full-time
- 3 years
- Continuous improvement
- Travel
- AD&D insurance
- Health insurance
Cybersecurity Engineer - Web Application Firewall (F5 ASM)
Electrosoft —Columbus, OH
- $150,000 - $160,000 a year
- 7 years
- Senior level
Quick Apply
5d
DCEO Chief Engineer, ADC InfraOps DCEO
Amazon Data Services, Inc. —Plain City, OH
- $96,000 - $166,300 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- AD&D insurance
- Health insurance
Cybersecurity Engineer
TekSynap —Columbus, OH
- $175,000 - $230,000 a year
- Weekends as needed
- 7 years
- Pass drug screening
- System design
- Disability insurance
- Health insurance
Quick Apply

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SecureView Tier 1-2 Support Specialist
NexGen Data Systems Inc (NGDS) —Columbus, OH
Required Computing Environment Qualification: Current DLA-approved Computing Environment certification applicable to assigned support duties.
9d

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Cleared Engineering Operations Technician, ADC InfraOps DCEO
Amazon Data Services, Inc. —Hilliard, OH
Operating engineering license(s) such as DC II, DC III, or equivalent, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II),…
$37 - $65 an hour
11d
SecureView Tier 1-2 Support Specialist
NexGen Data Systems Inc (NGDS) —Columbus, OH
Required Computing Environment Qualification: Current DLA-approved Computing Environment certification applicable to assigned support duties.
9d

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Cleared Engineering Operations Technician, ADC InfraOps DCEO

Amazon Data Services, Inc. -
Hilliard, OH

Apply Now

Job Details

Full-time
$37 - $65 an hour
11 days ago

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Top Secret Clearance
EPA Refrigeration Certification
TS/SCI
Mid-level
3 years

Full Job Description

The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

Responsibilities:

Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
Troubleshoot of facility and rack-level events within internal SLAs
Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
Provide support to Data Center Operations technicians
Perform root cause analysis of equipment failures
Ensure all safety procedures are adhered to while performing work
Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
Utilize internal CMMS to manage building workflows and spare part inventory
Supervise contractors who perform servicing or preventive maintenance
Respond to off hour emergency calls per on call rotation for any one of the region’s sites
Fully comply with all physical security procedures and policies
Drive innovation while reducing operational costs in the facilities
Manipulate small wires and objects

Perform the following tasks, with or without reasonable accommodation:

Walk job sites in uneven terrain
Work at heights and from ladders
Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
Bend or twist the body into unusual positions while working
Push or pull heavy objects into position

This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.

A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!

Military Ratings/MOSs
Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT

Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F

Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337

Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031

About the team
The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

3+ years of electrical or mechanical experience
Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

PREFERRED QUALIFICATIONS

Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
Experience with BMS and EPMS control systems and data collection or trending
Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
Data Center Operations Experience or experience operating electrical or mechanical systems in a mission critical environment (i.e. military, telecom, etc.)
Operating engineering license(s) such as DC II, DC III, or equivalent, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), and/or NFPA 70E Cert

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, Hilliard - 37.00 - 65.00 USD hourly

Apply Now

Refine Your Search

it customer support specialist iii jobs in columbus

Cleared Engineering Operations Technician, ADC InfraOps DCEO

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