Top 6 It enablement coordinator Jobs in Columbus

Sr. Analyst, Process Enablement - Services
Vertiv —Westerville, OH
- Oracle
- Computer Science
- Marketing
Sr. Analyst, Process Enablement - Finance
Vertiv —Westerville, OH
- Oracle
- Computer Science
- English
Sr. Analyst, Process Enablement - Supply Chain
Vertiv —Westerville, OH
- Oracle
- Computer Science
- Marketing
Manager, Process Enablement
Vertiv —Westerville, OH
- Oracle
- Computer Science
- Marketing
Director, Governance Risk and Compliance
Vertiv —Westerville, OH
- Computer Science
- Office
- Master's degree
6d
Senior BIM Manager, Data Centers - Remote (U.S.)
AECOM —Columbus, OH
- $135,000 - $155,000 a year
- Full-time
- Remote
- High school diploma or GED
- Continuous improvement
- Travel
- AD&D insurance
- Employee stock purchase plan
2d

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Sr. Analyst, Process Enablement - Services
Vertiv —Westerville, OH
Exposure to Oracle EBS module workflows and business process operations in a field services or aftermarket services environment.
Sr. Analyst, Process Enablement - Finance
Vertiv —Westerville, OH
Exposure to Oracle EBS module workflows and business process operations in a field services or aftermarket services environment.

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it enablement coordinator jobs near columbus

Sr. Analyst, Process Enablement - Services

Vertiv -
Westerville, OH

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Job Details

Qualifications

English

Full Job Description

POSITION SUMMARY

The Sr. Analyst, Process Enablement - Services provide expertise and structured support for service business processes, ensuring accurate issue triage, process guidance, and effective adoption of global templates and procedures. Act as a dedicated super user for service end-to-end processes, providing functional clarification, performing issue triage, and supporting user enablement activities. This position reports to Manager, Process Enablement.

RESPONSIBILITIES

Supports service-specific Oracle EBS modules including Field Services (FS), Installed Base (IB), Technical Services (TS), Mobile Field Services (MFS), and Service Contract (OKS).
Owns resolution of service module-specific issues from initial triage through escalation.
Documents business requirements and assesses process impacts related to service processes.
Provides updates on solution design, implemented fixes, and functionally resolved tickets.
Interfaces with service business functions, Business Process Enablement Lead, and Training & Knowledge Coordinator on the business side.
Escalates unresolved issues to ERP Second Level Support on the IT side.
Performs structured functional triage before ticket creation, including issue validation, scenario replication, and preliminary root-cause categorization for service-specific processes.
Handles module-specific user queries and functional triage across Field Services, Installed Base, and related modules.
Advises Business Process Enablement Lead and Training & Knowledge Coordinator on recurring issues and knowledge gaps within service modules.
Reduces avoidable tickets by providing immediate clarification and hands-on guidance to users.
Oracle EBS (FS, IB, TS, MFS, OKS), ServiceNow, SharePoint, process mapping, transaction flow analysis, and exception handling methodologies.

QUALIFICATIONS

Bachelor’s degree in Business Administration, Accounting, Finance, Economics, Engineering, Marketing, IT, Computer Science, or related discipline.
2-4 years in Oracle EBS functional support or business process enablement.
Experience in handling module-specific user queries and functional triage.
Exposure to Oracle EBS module workflows and business process operations in a field services or aftermarket services environment.
Strong written and verbal communication skills in English; other languages are a plus.
Ability to provide clear process guidance to business users and document business requirements effectively for ERP delivery teams.
Analytical thinking and problem-solving skills.
Ability to perform root-cause categorization, identify recurring issue patterns, and assess process impacts.
Deep functional knowledge of Oracle EBS service modules (FS, IB, TS, MFS, OKS).
Proficiency in process mapping, transaction flows, and exception handling.
Experience with formalization of module-specific business requirements.

PHYSICAL & ENVIRONMENTAL DEMANDS

No special physical requirements.

TRAVEL REQUIREMENTS

10% travel required.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength

OUR BEHAVIORS

Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

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it enablement coordinator jobs in columbus

Sr. Analyst, Process Enablement - Services

Sr. Analyst, Process Enablement - Finance

Sr. Analyst, Process Enablement - Supply Chain

Manager, Process Enablement

Director, Governance Risk and Compliance

Senior BIM Manager, Data Centers - Remote (U.S.)

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