Top 83 It end user services analyst Jobs in Columbus

IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- Travel
10d
Technical Product Owner (AWS Migration / Credit Risk) - Columbus, OH (Hybrid)
Stafford Technology —Columbus, OH
- $55 - $60 an hour
- Full-time
- 5 years
- Office
- AWS
- Health insurance
- Dental insurance
Quick Apply
3d
Technical Advisor/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
18h
IT Asset Analyst
Connection —Columbus, OH
- $26 an hour
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
13d
Technical Sr. Analyst/IT Support Analyst
One Identity —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
18h
Workday Test Analyst (Remote)
SOLV Energy, LLC —Columbus, OH
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
2d
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Specialist, IT Restaurant Support
Chipotle —Columbus, OH
- $22.59 - $28.37 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Sr IT Analyst
NiSource —Columbus, OH
- $96,600 - $144,900 a year
- Full-time
- Mid-level
- Office
- SQL
Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
IS Systems Analyst I - The Center for Family Safety and Healing
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
Loan Systems Analyst
Heartland Bank —Whitehall, OH
- Bilingual
- Computer science
- Computer Science
- Paid parental leave
- Employee stock purchase plan
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
IS Systems Analyst Senior - Epic Analytics
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Access
- Writing skills
- SQL
Functional System Analyst
AEP Service Corporation —Columbus, OH
- $74,551.00 - $93,188.50 a year
- Full-time
- Office
- High school diploma or GED
- Senior level
- Tuition reimbursement
1d
Computer Network Defense Analyst
AGE Solutions —Columbus, OH
- From $85,000 a year
- Writing skills
- Mid-level
- Continuous improvement
- Paid training
- Paid parental leave
Quick Apply
Sr Analyst, Quality Engineer - TOSCA
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
5d
Infrastructure Engineer – Enterprise Technology & Operations
AEP Service Corporation —New Albany, OH
- $87,633 - $128,688 a year
- Full-time
- Computer Science
- Customer service
- 5 years
- Tuition reimbursement
3d
IS Epic Senior Application Analyst - Epic Ambulatory
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Access
- SQL
- Bachelor's degree
Systems Analyst - UKG Workforce Management
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- Mid-level
10d

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it end user services analyst jobs near columbus

IT End User Services Analyst

Vertiv -
Westerville, OH

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Job Details

10 days ago

Qualifications

Software deployment
Incident management software
Windows
Software installation
Patch management
Computer management
Desktop administration
Ticketing system technical support

Full Job Description

Job Summary

The IT End User Services Analyst provides foundational technical support to all users. They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as a point of escalation for incidents that require local resolution. They work alongside the Platform Service Team to support corporate infrastructure and participate in various IT projects.

This position will be based onsite at Vertiv's Westerville, OH location.

Responsibilities :

Respond to service desk tickets and outages via phone, email, or online systems, ensuring incident management and escalation when necessary.
Provide second-level user support for hardware and software issues.
Assist in hardware and software installation/configuration according to corporate policies and guidelines.
Aid in troubleshooting and diagnosing hardware/software errors.
Support PC replacement programs and emergency equipment exchanges.
Provide hands-on assistance for IT project implementations.
Help with local backup operations in alignment with corporate policies.
Maintain confidentiality on all user data and related information.
Perform miscellaneous job-related duties as assigned.

Requirements :

A+ certificate or 1-2 years’ experience in an end user support environment
1-3 years of experience in MS Windows desktop operating system deployment.
Basic understanding of Software Distribution and Patch Management tools.
Experience with ITSM systems like ServiceNow.
Basic knowledge of network infrastructure and security principles.
Medium lifting (30 lbs. – 45 lbs.)
Frequent standing, kneeling, crawling, stooping, bending, twisting, and climbing (stairs, ladders).
Up to 10% travel

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES : Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

High-Performance Culture
Customer Focus
Operational Excellence
Innovation
Financial Strength

VERTIV BEHAVIORS

Own it
Act with urgency
Foster a customer-first mindset
Think big and execute
Lead by example
Drive continuous improvement
Learn and seek out development
Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].

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Apply Now

Refine Your Search

it end user services analyst jobs in columbus

IT End User Services Analyst

Technical Product Owner (AWS Migration / Credit Risk) - Columbus, OH (Hybrid)

Technical Advisor/IT Support Analyst

IT Asset Analyst

Technical Sr. Analyst/IT Support Analyst

Workday Test Analyst (Remote)

Help Desk Analyst

Specialist, IT Restaurant Support

Sr IT Analyst

Analyst, Enterprise Service Desk

IS Systems Analyst I - The Center for Family Safety and Healing

Loan Systems Analyst

Service Desk Analyst

IS Systems Analyst Senior - Epic Analytics

Functional System Analyst

Computer Network Defense Analyst

Sr Analyst, Quality Engineer - TOSCA

Infrastructure Engineer – Enterprise Technology & Operations

IS Epic Senior Application Analyst - Epic Ambulatory

Systems Analyst - UKG Workforce Management

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