Top 50 It systems support specialist b Jobs in Columbus

Call Center Verification Specialist
Equitas Health, Inc. —Columbus, OH
- $20.43 - $24.52 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Dental insurance
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IT Specialist
Peak Retirement Planning, Inc. —Columbus, OH
- $45,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Medical Records Technician (ROI)
US Veterans Health Administration —Columbus, OH
- $37,992 - $61,598 a year
- Online Application
- Hybrid work
- Background check
- High school
- Writing skills
- Health insurance
2d
Management Consulting Delivery Specialist , Scientific and Laboratory Informatics
Accenture —Columbus, OH
- $59,100 - $196,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- Laboratory experience
- Paid holidays
- Disability insurance
Psychiatrist (Part Time)
The Recovery Village —Columbus, OH
- From $200 an hour
- Part-time
- Medicine
- Psychiatry
- Addiction Medicine
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14d
PRN Auxiliary Communications (AuxC) Specialist
National Emergency Management and Response —Columbus, OH
- Part-time
- Background check
- Pass drug screening
- Mid-level
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Addiction Physician - Inpatient Detox
The Recovery Village —Columbus, OH
- $350,000 - $375,000 a year
- Full-time
- Medicine
- Psychiatry
- Addiction Medicine
- Health savings account
- Dental insurance
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IT Solutions Specialist
LifeWise Academy Inc —Hilliard, OH
- From $70,000 a year
- Computer Science
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Creative Producer
Accenture —Columbus, OH
- $87,400 - $224,600 a year
- Full-time
- 7 years
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance
Talent Acquisition Specialist
THE VILLAGE NETWORK —Columbus, OH
- $46,956 - $50,310 a year
- Full-time
- Background check
- Marketing
- Mid-level
- Paid holidays
- Paid time off
Behavioral Health Specialist- Union County
OhioGuidestone —Delaware, OH
- Weekends as needed
- Hybrid work
- Background check
- Clean driving record
- Current TB test
- Continuing education credits
- Mileage reimbursement
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Web Content and Social Media Specialist
US Defense Logistics Agency —Whitehall, OH
- $77,926 - $101,309 a year
- Part-time
- Hybrid work
- High school
- Customer service
- Pass drug screening
14d
Operations Technical Training Specialist
Vertiv —Delaware, OH
- Mid-level
- Office
- Analysis skills
- On-the-job training
Visual Design Associate Manager
Accenture —Columbus, OH
- $68,300 - $218,800 a year
- Full-time
- 5 years
- Bachelor's degree
- Team management
- Paid holidays
- Disability insurance
Experience Strategy Manager
Accenture —Columbus, OH
- $87,400 - $266,300 a year
- Full-time
- 3 years
- Bachelor's degree
- Product management
- Paid holidays
- Disability insurance
Digital Marketing Specialist
AEP Energy, Inc. —Columbus, OH
- $63,496 - $79,369 a year
- Full-time
- Mid-level
- Residential
- Analysis skills
- Tuition reimbursement
4d
Visual Design Manager
Accenture —Columbus, OH
- $87,400 - $266,300 a year
- Full-time
- 7 years
- Bachelor's degree
- Product management
- Paid holidays
- Disability insurance
Sr Payroll Specialist
DHL —Westerville, OH
- Overtime
- Spanish
- Research
- Finance
- Paid holidays
- Health insurance
Quick Apply
ArcGIS Utility Network Technical Architect
Accenture —Columbus, OH
- $87,400 - $293,800 a year
- Full-time
- Hybrid work
- 7 years
- Bachelor's degree
- Travel
- Paid holidays
- Disability insurance
Industry X- MES PAS-X Consultant
Accenture —Columbus, OH
- $30.67 - $98.94 an hour
- Full-time
- 6 years
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance

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it systems support specialist b jobs near columbus

Call Center Verification Specialist

Equitas Health, Inc. -
Columbus, OH

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Job Details

$20.43 - $24.52 an hour

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Working with LGBTQ+ individuals
Medicare
Dental insurance
Employee relationship building
High school diploma or GED
Medicaid health insurance
Driver's License
Cultural competency
Medicaid

Full Job Description

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

HOURLY RATE: $20.43-$ 24.52

BENEFITS:

PTO
Vision
Dental
Health
401k
Sick time
Paid Holidays

POSITION SUMMARY:
Reporting to the Shared Service Manager, the Verification Specialist is a member of the Call Center team and is responsible for completing pre-service patient registration, insurance verification, and other requests before scheduled appointments. This role works closely with scheduling staff through warm call transfers to ensure a seamless patient experience. Key responsibilities include maintaining accurate patient demographic and insurance information, verifying eligibility and benefits, and other various tasks to ensure efficient patient service. Through timely, patient-focused communication, this position supports service quality, operational efficiency, and revenue cycle performance.

ESSENTIAL JOB FUNCTIONS:
Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits. This role is responsible for collecting and accurately entering patient demographic and insurance information. The specialist verifies insurance eligibility and benefits using available systems to confirm coverage before the patient visits. Also, conducts basic eligibility screenings by gathering required information and/or documentation for potential assistance referrals. In addition, this role requires providing excellent customer service, maintaining accurate documentation, and meeting established productivity and quality standards.

MAJOR AREAS OF RESPONSIBILITIES:

Receive warm transfers from scheduling team members within the Call Center
Manage inbound and outbound calls related to pre-registration activities
Maintain adherence to Call Center performance standards, including call handling time, availability, and quality metrics
Utilize call scripts and workflows to ensure consistency and compliance
Conduct pre-registration for scheduled patients during live calls or via outbound outreach
Accurately collect and verify patient demographic information
Update patient records in the electronic health record (EHR) system in real time

Obtain and document complete insurance information, including primary and secondary coverage
Verify eligibility and benefits using payer portals, clearinghouses, or EHR tools
Identify and document copayments, deductibles, and coverage limitations
Escalate complex or unresolved insurance issues to appropriate resources
Review assigned workqueue(s) daily to ensure timely completion

Coordinate referrals regarding financial assistance programs, payment expectations, and next steps to financial counseling, when appropriate
Deliver a high level of customer service in a fast-paced Call Center environment
Communicate clearly, professionally, and empathetically with patients
Ensure compliance with HIPAA and patient confidentiality standards
Ensure all required documentation is complete, accurate, and entered in a timely manner
Follow standardized operating procedures, workflows, and scripting
Participate in educational training/activities and attend all staff meetings
Perform other duties for Call Center Department including patient collection
Other duties as assigned

EDUCATION/LICENSURE:

High school diploma or GED is required.

Knowledge, Skills, Abilities and other Qualifications:

2-3 + years’ experience with healthcare insurance plans, eligibility and benefits (Commercial, Medicare, Medicaid) required.
Experience with EPIC or other Electronic Health Record preferred.
Understanding of HIPAA compliance
Strong customer service skills, particularly in a Call Center or high-volume phone environment
Ability to manage multiple systems while on live calls
Excellent verbal communication and active listening skills
Strong attention to detail and accuracy
Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
Work well under pressure and possess the ability to be flexible.
Must be able to establish and maintain professional, productive and courteous interactions with employees that promote positive teamwork, as well as with constituents of the organization. This encompasses going beyond giving and receiving instructions and includes but is not limited to (a) performing work activities requiring interacting or speaking with others, and (b) responding appropriately to constructive feedback or suggestions for improvement from a supervisor.
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
Ability to maintain confidentiality.
Regular and predictable attendance is required.
Must have reliable transportation and valid driver’s license.
Ability to meet performance expectations in a metric driven environment

OTHER INFORMATION:

Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

it systems support specialist b jobs in columbus

Call Center Verification Specialist

IT Specialist

Medical Records Technician (ROI)

Management Consulting Delivery Specialist , Scientific and Laboratory Informatics

Psychiatrist (Part Time)

PRN Auxiliary Communications (AuxC) Specialist

Addiction Physician - Inpatient Detox

IT Solutions Specialist

Creative Producer

Talent Acquisition Specialist

Behavioral Health Specialist- Union County

Web Content and Social Media Specialist

Operations Technical Training Specialist

Visual Design Associate Manager

Experience Strategy Manager

Digital Marketing Specialist

Visual Design Manager

Sr Payroll Specialist

ArcGIS Utility Network Technical Architect

Industry X- MES PAS-X Consultant

I want to receive the latest job alert for it systems support specialist b in columbus

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