Top 30 It technical support analyst Jobs in Columbus

Analyst, Associate Technology Support (Columbus)
Victoria's Secret —Reynoldsburg, OH
- $59,300 - $77,805 a year
- Full-time
- Ability to walk for extended periods
- English
- Windows
IT Service Support Analyst 2
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Classroom
- Computer science
5d
Client Support Desk Analyst
defi AUTO LLC —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
12d
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
Product Support Analyst
Vantage Point Logistics (VPL) —Westerville, OH
- Full-time
- Hybrid work
- Research
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Technical Analyst-Commercial
WOW! —Columbus, OH
- From $26.50 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Help Desk Analyst III
DWYER INSTRUMENTS, LLC —Westerville, OH
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
Quick Apply
IS Customer Service Analyst II - RIS
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
Service Desk Analyst I (Columbus)
RedHelm —Columbus, OH
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Help Desk Analyst
viva —Columbus, OH
- $20.72 - $25.72 an hour
- 8 hour shift
- English
- Mid-level
- Organizational skills
5d
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
- $17 - $21 an hour
- Mid-level
- Administrative experience
- Travel
Quick Apply
7d
Sr. IT Training & Opt Analyst
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
- Paid parental leave
- Disability insurance
12d
Help Desk Analyst
Software Technology Inc —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Organizational skills
Quick Apply
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
Sr Analyst, Technology Operations Analyst
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Azure
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
3d
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Help Desk Analyst(Local to Ohio)
absiusa —Columbus, OH
- $1 an hour
- 8 hour shift
- English
- Organizational skills
- Leadership
Quick Apply
5d
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply

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it technical support analyst jobs near columbus

Analyst, Associate Technology Support (Columbus)

Victoria's Secret -
Reynoldsburg, OH

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Job Details

Full-time
$59,300 - $77,805 a year

Qualifications

English
High school diploma or GED

Full Job Description

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Description

Level 1 support during peak periods
Level 2 support – defined as: anything needing in person & remote support
Analyze software/hardware performance issues
Create, properly document, categorize, and close interactions
Appropriately escalate interactions as needed
Partner with other business groups in VS&Co. to resolve multi-layer problems
On call support: after hours and weekends as per rotation schedule
Meet or exceed 95% on Service Level Agreement (SLA)
Stay knowledgeable and keep current in the incident space
Possess general technology knowledge in the following areas:
- Windows 11
- Mac OS 26
- Microsoft Office 365
- Printer
- Audio/Visual
- VMWare View
- VPN
- ServiceNow
- Associate Desktop
- Hardware knowledge (ex. hard drive, RAM, CPU)
Level 2 support: in person & remote support
- Deploy hardware
- Install customized software
Project related tasks within building
Awareness and escalation of compliance and security related issues
Continue to remain educated through knowledgebase
Ability to work and build relationships at individual contributor to VP level
Influence entry level specialists
Business partnership/conduit with brands
Observations based on daily tasks
Core projects with lower complexity
Execute with direction
Make decisions to obtain SLA

Click here for benefit details related to this position.

Minimum Salary: $59,300.00
Maximum Salary: $77,805.00

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

Ability to continuously sit, stand, or walk
Ability to bend, squat, climb stairs and lift frequently
Ability to lift and/or push up to 20 pounds frequently
Must be able to view/focus on a computer monitor for multiple hours at a time
Must be able to clearly communicate in English
May require occasional travel
Regular and punctual attendance
2-4 years related experience
High school diploma or equivalent

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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Refine Your Search

it technical support analyst jobs in columbus

Analyst, Associate Technology Support (Columbus)

IT Service Support Analyst 2

Client Support Desk Analyst

TP- Desktop Support Analyst

Product Support Analyst

Technical Analyst-Commercial

Help Desk Analyst III

IS Customer Service Analyst II - RIS

Service Desk Analyst I (Columbus)

Help Desk Analyst

Technology Solution Center Analyst Lead

Help Desk Analyst

Sr. IT Training & Opt Analyst

Help Desk Analyst

Service Desk Analyst

TP- Desktop Support Analyst

Sr Analyst, Technology Operations Analyst

Help Desk Analyst - Columbus, OH

Help Desk Analyst(Local to Ohio)

Sr. Analyst, Enterprise Service Desk

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