Top 520 Level banking Jobs in Columbus

Customer Service Representative Lead - New Albany
WesBanco Bank, Inc. —Columbus, OH
- Microsoft Outlook
- Computer literacy
- Mid-level
13d
Supply Chain Corporate Fellowship - Hiring Our Heroes
Ryder System —Groveport, OH
- $65,000 - $80,000 a year
- Full-time
- Military
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Accounting Manager - Management
Woda Cooper —Columbus, OH
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Market Manager
Buckeye State Bank —Columbus, OH
- Full-time
- Customer service
- Mid-level
- Finance
- Health savings account
- Disability insurance
Quick Apply
Lead Business Systems Analyst with Datawarehouse and banking
Central Point Partners —Columbus, OH
- From $50 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- SQL
Quick Apply
7d
Member Service Representative III (Personal Banker - Sales)
KEMBA Financial Credit Union —Columbus, OH
- $23.50 - $26.50 an hour
- Full-time
- Mid-level
- Organizational skills
- 2 years
Quick Apply
Member Service Representative II (Personal Banker - Sales)
KEMBA Financial Credit Union —Pickerington, OH
- $22 - $24 an hour
- Full-time
- Mid-level
- Organizational skills
- 1 year
Quick Apply
5d
Transaction Specialist I
JPMorganChase —Westerville, OH
- Full-time
- Basic math
- Office
- Entry level
- Health insurance
- Tuition reimbursement
5d
Fraud Analyst
Northwest Bank —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
22h
Patient Accounting Coordinator Lead
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Hybrid work
- Background check
- Microsoft Excel
- Computer literacy
8d
VIRTUAL BRANCH FLOAT REPRESENTATIVE
KEMBA Financial Credit Union —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 1 year
- Cell phone reimbursement
Quick Apply
Personal Banker
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Office
- 3 years
- No degree
- Wellness program
- Health savings account
Teller
PNC Financial Services Group —Columbus, OH
- $30,000 - $50,000 a year
- Full-time
- No experience needed
- Office
- No degree
- Wellness program
- Health savings account
Relationship Manager II - Business Banking
PNC Financial Services Group —Powell, OH
- $91,000 - $169,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
- Wellness program
- Health savings account
SUPERVISOR - CASH MANAGEMENT & ACCOUNTS RECEIVABLE
Columbus City Schools —Columbus, OH
- $108,311 a year
- Mid-level
- Office
- Finance
Workplace Solutions - Customer Service Analyst
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Finance
- Continuous improvement
- Health insurance
- Tuition reimbursement
Anti Money Laundering/Know Your Customer Officer - Associate
JPMorganChase —Columbus, OH
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
6d
Credit Support Analyst
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Tuition reimbursement
10h
Process Improvement Associate I
JPMorganChase —Columbus, OH
- Full-time
- Presentation skills
- Communication skills
- Entry level
- Health insurance
- Tuition reimbursement
Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- Health insurance
- Tuition reimbursement

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Customer Service Representative Lead - New Albany

WesBanco Bank, Inc.
Columbus, OH

Apply Now

Job Details

13 days ago

Qualifications

Microsoft Outlook
Promoting products
Promoting bank products
High school diploma or GED
Promoting bank services
Banking regulatory compliance

Full Job Description

Summary:

Promote a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters. Assists banking center management with operational reports and duties. Expected to perform the duties of a CSR. Serves as the primary point of contact for issues and complex or escalated customer service needs for CSR function. Supports the banking center in achieving sales goals by identifying referral opportunities as well as observing and providing coaching to CSR staff.

Essential Functions:

Excellent Customer Service

Identify Referral Opportunity

Leadership of CSR Line

Operational Control and Reporting

Essential Duties and Responsibilities:

Personally, models the standards of the Bank's Mission, Vision, and Pledge.

Promotes a sales and service culture within the banking center and assists the Banking Center Manager in ensuring that the CSR staff receives proper coaching and training to identify referral opportunity.

Assists in and completes reports related to Operations as assigned by Banking Center Management.

Develops knowledge of the Bank's products and services.

Performs the normal duties of a CSR with accuracy and efficiency as outlined in separate CSR job description.

Charged with maintaining appropriate levels of cash as assigned by the Bank through ordering and shipping of money.

Primary contact for customer issues and complex customer's needs related to CSR function.

Ensures security and dual control procedures as assigned by the Bank are met at all times.

Communicates pertinent information to the CSR staff in a timely manner.

Responsible for ensuring all necessary and assigned audits are performed at the standard set by the Bank.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

SUPERVISORY RESPONSIBILITIES

Responsible for assisting management in interviewing, hiring, and coordination of training of new CSR hires.

Charged with assigning and directing work, assists with coaching, training, and evaluating performance.

Addresses complaints and resolves issues relating to the CSR line.

Other Skills and Requirements:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

Requirements:

High school diploma required.

Supervisory or proven leadership experience preferred with a minimum of six months of CSR experience required.

Apply Now

Refine Your Search

level banking jobs in columbus

Customer Service Representative Lead - New Albany

Supply Chain Corporate Fellowship - Hiring Our Heroes

Accounting Manager - Management

Market Manager

Lead Business Systems Analyst with Datawarehouse and banking

Member Service Representative III (Personal Banker - Sales)

Member Service Representative II (Personal Banker - Sales)

Transaction Specialist I

Fraud Analyst

Patient Accounting Coordinator Lead

VIRTUAL BRANCH FLOAT REPRESENTATIVE

Personal Banker

Teller

Relationship Manager II - Business Banking

SUPERVISOR - CASH MANAGEMENT & ACCOUNTS RECEIVABLE

Workplace Solutions - Customer Service Analyst

Anti Money Laundering/Know Your Customer Officer - Associate

Credit Support Analyst

Process Improvement Associate I

Workplace Solutions - Quality Assurance Specialist (Service Desk)

I want to receive the latest job alert for level banking in columbus

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