Top 36 Mail processing Jobs in Columbus

Customer Service Assistant 2 (PN20013828)
State of Ohio - Health —Columbus, OH
- $23.65 an hour
- Full-time
- Background check
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance
3d
Office Services Associate
State Teachers Retirement System of Ohio —Columbus, OH
- $20 an hour
- Full-time
- Clean driving record
- Basic math
- Pass drug screening
- Free parking
- Health insurance
Administrative Assistant
The Ohio State University —Columbus, OH
- $18.37 - $23.99 an hour
- Full-time
- Background check
- Pass drug screening
- Office
Shipping & Receiving Clerk
OUTSOURCE MANAGEMENT GROUP LLC —Columbus, OH
- $17.50 - $18.00 an hour
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Customer Service Rep (Wed - Sat, 3:00pm - 1:00am)
Saddle Creek Logistics Services —Groveport, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Disability insurance
13d
Building Secretary, Guidance - Davis MS
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- $22.13 - $24.46 an hour
- 8 hour shift
- Word processing
- Office
- High school diploma or GED
- Paid holidays
4d
Print & Mail Services Work Study Assistant
Franklin University —Columbus, OH
- Part-time
- Inventory management
- Ability to lift 50 pounds
- Ability to sit for extended periods
Data Entry Operator 2 - Floater
Franklin County Children Services —Columbus, OH
- From $18.13 an hour
- Email
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Administrative Assistant
American Homes 4 Rent, L.P. —Westerville, OH
- $21.09 - $25.30 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Health savings account
- Employee stock purchase plan
Quick Apply
6d
Customer Service Representative (Insurance)
Integrated Specialty Coverages, LLC —Columbus, OH
- $19 - $22 an hour
- Remote
- Word processing
- Basic math
- No high school diploma
- Health savings account
- AD&D insurance
Quick Apply
Customer Advocate
Safelite Group —Grove City, OH
- From $19.75 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Travel
- Paid training
- Paid holidays
10d
Customer Service Representative
Summit Fire & Security —Columbus, OH
- $42,000 - $55,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
14d
Administrative Support
Ryerson —Columbus, OH
- Microsoft Outlook
- Office
- High school diploma or GED
6d
Secretary II - EXAM (SY26-27)
Columbus City Schools —Columbus, OH
- $20.98 an hour
- Seasonal
- Microsoft Outlook
- Word processing
- Pass drug screening
13d
Administrative Coordinator
Vestis —Columbus, OH
- $24 - $26 an hour
- Online Application
- Oracle
- OSHA
- Mid-level
Quick Apply
2d
Board of Revision Specialist II
Franklin County Auditor —Columbus, OH
- From $57,200 a year
- Full-time
- Hybrid work
- Clean driving record
- Research
- Mid-level
- Free parking
- Paid holidays
4h
Front Desk Staff
The Plaza Hotel —Columbus, OH
- $16 - $18 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
Quick Apply
8h
Cargo Agent- John Glenn Columbus International Airport
PrimeFlight Aviation Services, Inc. —Columbus, OH
- $16.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Family Center Attendant
Scioto Country Club —Columbus, OH
- Part-time
- Word processing
- Ability to sit for extended periods
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Risk Support Specialist
SCHOTTENSTEIN REALTY LLC —Columbus, OH
- Full-time
- Background check
- Microsoft Outlook
- Customer service
Quick Apply
2d

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Customer Service Assistant 2 (PN20013828)

State of Ohio - Health -
Columbus, OH

Apply Now

Job Details

Full-time
$23.65 an hour
3 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Computer operation
Customer communication
Computer literacy
Clerical experience

Full Job Description

What You'll Do:

BOSC is seeking a Customer Service Assistant 2 who will respond to complaints/incidents received via the ODH Complaint/Incident Hotline, website, electronic mail, written correspondence, and/or in person regarding unsatisfactory services rendered by health care providers and suppliers (e.g., resident abuse and neglect, misappropriation of funds, violation of rights). This position entails the following:

Conduct interviews with complainants as needed to obtain information and seek clarification regarding the nature of the complaint.
Advise callers/complainants regarding the process for addressing complaints and facilitate resolution.
Maintain all confidentiality requirements (e.g., HIPAA) in dealing with complaint/incident information.
Operate a personal computer (PC) to retrieve and enter information into federal and state complaint/incident tracking systems.
Prepare a comprehensive written report of the allegations summarizing the complaint/incident.
Utilize office equipment (e.g., computer e-mail, fax, copier, scanner) to distribute documentation of the complaint/incident.
Respond to requests for information and provide non-clinical assistance using in-depth knowledge of applicable rules, policies, and procedures pertaining to BOSC program requirements.
Perform clerical support tasks for the complaint unit (e.g., log and track telephone calls, open, time stamp, log in and sort mail).
Photocopy, collect, and distribute written materials.
Retrieve information in response to inquiries from the public, complainant and/or facility representative as to the status of complaints/incidents in progress or forwards such contacts to the appropriate investigating office.
Attend in-service training and training programs to stay proficient in job duties and other duties as assigned.

Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:

Associates or advanced degree in communications, public relations, social sciences, or business
Experience communicating verbally with customers (e.g., asking questions, probing for information to clarify unclear problems, explaining technical solutions)
Experience working in a call center or handling a high volume of incoming calls and/or customer requests
Experience producing reports and other correspondence (e.g., e-mails, letters)
Experience using computer software (e.g., Word, Adobe, Excel) to produce documents, track data, create presentations, and communicate with others
Experience obtaining and analyzing information from databases
Experience working with healthcare complaints

All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

9 mos. trg. or 9 mos. exp. in office practices & procedures AND 9 mos. trg. or 9 mos. exp. in public relations or customer service that included techniques for handling difficult people AND 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry or word processing AND 9 mos. trg. or 9 mos. exp. in operation of personal computer.

Or equivalent of Minimum Qualifications for Employment noted above.

Primary Job Skill: Customer Service

Technical Skills: Administrative Support/Services, Basic Documentation, Clerical & Data Entry, Customer Service, Data Entry, Public Relations

Professional Skills: Confidentiality, Listening, Verbal Communication, Written Communication

Educational Transcript Requirements: Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.

Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.

Supplemental Information

ALL ANSWERS TO THE SUPPLEMENTAL QUESTIONS MUST BE SUPPORTED BY THE WORK EXPERIENCE/EDUCATION PROVIDED ON YOUR CIVIL SERVICE APPLICATION.

Unless required by legislation, the selected candidate will begin at Pay Grade 28, Step 1 of the union (OCSEA) Pay Range Schedule ($23.65 per hour), with an opportunity for pay increase after six months ($24.27) of satisfactory performance and then a yearly raise thereafter.

APPLICATION PROCEDURES: All applicants must submit a completed Ohio Civil Service Application using the online TALEO System. Paper applications will not be considered. Applicants must clearly indicate how they meet the minimum qualifications and/or position specific minimum qualifications. Applicants are also encouraged to document any experience, education and/or training related to the job duties above. An assessment of these criteria may be conducted to determine the applicants who are interviewed.

STATUS OF POSTED POSITION: You can check the status of your application online by signing into your profile. Jobs you applied for will be listed. The application status is shown to the right of the position title and application submission details.

BACKGROUND CHECK NOTICE: The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Apply Now

Refine Your Search

mail processing jobs in columbus

Customer Service Assistant 2 (PN20013828)

Office Services Associate

Administrative Assistant

Shipping & Receiving Clerk

Customer Service Rep (Wed - Sat, 3:00pm - 1:00am)

Building Secretary, Guidance - Davis MS

Print & Mail Services Work Study Assistant

Data Entry Operator 2 - Floater

Administrative Assistant

Customer Service Representative (Insurance)

Customer Advocate

Customer Service Representative

Administrative Support

Secretary II - EXAM (SY26-27)

Administrative Coordinator

Board of Revision Specialist II

Front Desk Staff

Cargo Agent- John Glenn Columbus International Airport

Family Center Attendant

Risk Support Specialist

I want to receive the latest job alert for mail processing in columbus

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