Top 44 Maintenance technical trainer Jobs in Columbus

Technical Service Operations Manager
Xerox —Westerville, OH
- $60,377 - $80,000 a year
- Full-time
- Mid-level
- Analysis skills
- Conflict management
Technical Trainer
CBRE —New Albany, OH
- $90,000 - $105,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Relocation assistance
- Dental insurance
Technical Trainer
eBusiness Solutions Inc. —Columbus, OH
- $27 - $33 an hour
- Contract
- Classroom
- Computer science
- Computer Science
Quick Apply
Senior Manager, Operations Training
Simpson Strong-Tie Company Inc. —Columbus, OH
- $123,700 - $210,300 a year
- Full-time
- Pass drug screening
- Office
- 8 years
- Paid jury duty
- Health insurance
Quick Apply
4d
Warehouse Operations Training Specialist
Mobis Parts America, LLC. —Groveport, OH
- Weekends as needed
- Writing skills
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
12d
Heavy Duty Fleet Maintenance Trainer
Old Dominion Freight Line —Columbus, OH
- $76,340 - $95,424 a year
- Full-time
- Classroom
- Microsoft Excel
- OSHA
- Wellness program
- Disability insurance
Quick Apply
13d
Instructional Technology Analyst – Simulation Technology
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Sr. Maintenance Technician
Niagara Bottling —Gahanna, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Instructional Aid Specialist
The Ohio State University —Columbus, OH
- $22.93 - $29.95 an hour
- Weekends as needed
- Background check
- Engineering
- Pass drug screening
Technical Curriculum Developer (ERP and CRM) (Contract Position)
Per Scholas —Columbus, OH
- $55 an hour
- Part-time
- Remote
- Google Workspace
- Mid-level
- Java
- Paid parental leave
- AD&D insurance
Quick Apply
Trainer, Vehicle Maintenance
Central Ohio Transit Authority —Columbus, OH
- $70,304.00 - $82,721.60 a year
- Full-time
- ASE Certification
- Classroom
- CPR Certification
- Commuter assistance
- Paid parental leave
Quick Apply
Senior Director, Technical Training
Reworld Projects, LLC —Columbus, OH
- $180,600 - $258,100 a year
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Supervising experience
- Paid parental leave
- Health savings account
Quick Apply
3d
CAT Technical Trainer
Ohio Cat —Columbus, OH
- Full-time
- School experience
- Classroom
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Sr. Anatomic Pathology Technician
Battelle —Columbus, OH
- $27 - $29 an hour
- Overtime
- Hybrid work
- Pass drug screening
- 3 years
- Math
- Wellness program
- Health insurance
4d
Safety Specialist 3 - Millersport/Central OH
McGraw Kokosing Inc. —Westerville, OH
- Weekends as needed
- CPR Certification
- Clean driving record
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
Technical Instructor, Thermal
Vertiv —Westerville, OH
- Maintenance
- Mid-level
- US work authorization
Technical Instructor, High Density Enablement
Vertiv —Westerville, OH
- US work authorization
- Senior level
- 2 years
Safety Manager - Millersport/Central OH
McGraw Kokosing Inc. —Westerville, OH
- Weekends as needed
- CPR Certification
- Clean driving record
- 3 years
- Disability insurance
- Health insurance
Quick Apply
12d
Assistant Athletic Trainer
Otterbein University —Westerville, OH
- Full-time
- CPR Certification
- Customer service
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
School Director
Career Prep High Schools —Columbus, OH
- Full-time
- Senior level
Quick Apply

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Technical Service Operations Manager

Xerox -
Westerville, OH

Apply Now

Job Details

Full-time
$60,377 - $80,000 a year

Qualifications

Customer communication
Data-driven problem-solving

Full Job Description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

JOB SUMMARY:

Works onsite in Westerville, Ohio at a Xerox Corporate Customer location supporting the customers’ day-to-day printer fleet environment needs. Works closely with customer’s end user community, customer IT, and Xerox resources to execute upon customer expectations.

Position is Customer’s first point of contact for all Xerox inquiries or escalations.

Works closely with the Xerox Operations management team and Xerox customers to support the day-to-day activities and support needs of customers.

ROLES AND RESPONSIBILITIES:

This role specifically encompasses the following duties:

Responsible for all first level customer escalations - must be able to respond to and manage through resolution.
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
Manage Client Services relationship and escalate issues as needed.
Manage Configurations of Printers, Printer Software, Cloud Fleet Manager, Print Release Settings, and related services.
Creates Change Requests for System upgrades
Installs firmware and Configuration files onto the fleet of printers.
Interface with Technical Operations to resolve issues.
Interface with Technicians to assist with contacts and software loads
Coordinate all new printer installs.
Provide all necessary documentation and information to Manager as needed
Device inventory collection and analysis - identify current assets at each customer location.
Place manual orders for supplies as needed or as desired by customer.
Monitor inventory of printers, scanners, ports and supplies and work with customer to keep devices reporting in through Xerox remote tools.
Monitor device utilization within customer environment.
Management of device Installs, Moves, Adds and Changes (IMAC)
Work closely with customer for moves and remodels and make recommendations based on printer utilization and optimization.
Conduct Train the Trainer and End User Training as necessary.
Manage cartridge recycling program.
Maintain end-user relationship to assure high level of customer satisfaction.
This role is NOT a People Manager role, but a Process driven role.

PERSONAL CHARACTERISTICS:

Must possess high customer service skills.
Individual must demonstrate clear business maturity, in appearance, focus, poise and alertness.
Self-motivated and comfortable working alone within a customer environment dealing day to day with customer end users.
Comfortable working with limited direct supervision.
Outgoing individual and well organized.
Demonstrated ability to perform in a highly multi-tasking environment.
Capable of moving equipment weighing up to 60 pounds.

COMMUNICATION SKILLS:

Demonstrated ability to effectively communicate complex ideas in straightforward, concise fashion in both verbal and written format.

TEAM BUILDING:

Able to work effectively and cooperatively with customers, remote team members and managers.
Demonstrated understanding of the diversity of individuals they will work with and how they resolve conflict created by individual differences.

PROBLEM SOLVING:

Experience in interfacing with Customers and resolving customer problems.
Demonstrated ability to a systematic approach to problem solving through analysis of the problem and evaluation of alternative solutions.
Ability to analyze data sets to provide reporting or analyze issues and opportunities.

EDUCATION & TRAINING:

Associate degree or equivalent experience preferred.
Working knowledge of printer hardware, maintenance, network management, and output analysis.
Advanced MS Excel Skills (Vlookup / Pivots / Formulas)
Demonstrated ability to keep abreast of technology associated with computer and print environments.

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Refine Your Search

maintenance technical trainer jobs in columbus

Technical Service Operations Manager

Technical Trainer

Technical Trainer

Senior Manager, Operations Training

Warehouse Operations Training Specialist

Heavy Duty Fleet Maintenance Trainer

Instructional Technology Analyst – Simulation Technology

Sr. Maintenance Technician

Instructional Aid Specialist

Technical Curriculum Developer (ERP and CRM) (Contract Position)

Trainer, Vehicle Maintenance

Senior Director, Technical Training

CAT Technical Trainer

Sr. Anatomic Pathology Technician

Safety Specialist 3 - Millersport/Central OH

Technical Instructor, Thermal

Technical Instructor, High Density Enablement

Safety Manager - Millersport/Central OH

Assistant Athletic Trainer

School Director

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