Top 6418 Manager, customer service Jobs in Columbus

Performance Manager
LINK Property Management —Columbus, OH
- $60,000 - $65,000 a year
- Mid-level
- High school diploma or GED
- Bachelor's degree
Quick Apply
District Manager
SHOE SHOW, INC. —Columbus, OH
- Full-time
- Merchandising
- Mid-level
- 3 years
- Store discount
- Paid holidays
Quick Apply
HR Manager of Employee Relations
The Buckeye Ranch —Grove City, OH
- $66,601 - $83,500 a year
- Full-time
- Background check
- Management
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
14d
Human Resources Manager II
Cintas —Gahanna, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Profit sharing
- AD&D insurance
Community Manager
29th Street —Columbus, OH
- $70,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Store Manager
Louis Vuitton —Columbus, OH
- $110,000 - $135,000 a year
- Mid-level
- Business development
- Recruiting
- Disability insurance
- Health insurance
Customer Success Manager
Impact.com —Columbus, OH
- $80,000 - $95,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
District Manager
Ross Stores —Columbus, OH
- $105,900 - $169,400 a year
- Hybrid work
- Merchandising
- Office
- High school diploma or GED
Router / Cust Service Clerical
Walmart —Grove City, OH
- $25.70 - $29.20 an hour
- Full-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Team Manager
Louis Vuitton —Columbus, OH
- $80,000 - $95,000 a year
- Merchandising
- Mid-level
- Business development
- Disability insurance
- Health insurance
Customer Success Manager
DoorDash USA —Columbus, OH
- $74,800 - $110,000 a year
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
5d
Client Advocate I
CVS Health —Columbus, OH
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
6d
Customer Service Supervisor
DHL —New Albany, OH
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
12d
Customer Success Director
Impact.com —Columbus, OH
- $110,000 - $135,000 a year
- Remote
- Marketing
- Bachelor's degree
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
Human Services Manager
State of Ohio - Department of Children and Youth —Columbus, OH
- $40.40 - $55.09 an hour
- Full-time
- Background check
- Management
- Research
- Paid holidays
- Health insurance
5d
Director, Customer Relations
4 Over llc —Columbus, OH
- $140,000 - $170,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- Experience equivalent to degree accepted
- AD&D insurance
- Paid holidays
Customer Service Assistant 2
State of Ohio - Unemployment Compensation Review Commission —Columbus, OH
- $23.65 - $27.56 an hour
- Online Application
- Background check
- Word processing
- Research
- Paid holidays
- Health insurance
2d
Security Operations Manager, Americas East
EdgeConneX —New Albany, OH
- $130,000 - $140,000 a year
- Full-time
- Team management
- Travel
- Business Administration
Quick Apply
Conference Services Manager
Makeready LLC —Columbus, OH
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Hotel
- Communication skills
- Loan repayment program
- Health insurance
2d
Operations Manager (Operations Manager II)
DHL —Lockbourne, OH
- $72,000 - $95,000 a year
- Full-time
- Mid-level
- Project management
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

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Performance Manager

LINK Property Management -
Columbus, OH

Quick Apply

Job Details

$60,000 - $65,000 a year

Qualifications

Customer communication
High school diploma or GED
Property management company experience
General management
Multifamily properties

Full Job Description

Property: Ashley Village

Are you looking for a dynamic position with an industry leader in multi-family apartment property management? Come grow with LINK!

Why LINK? At LINK, we lead with purpose, create a culture we love, and never stop seeking new ways to grow. We're not just a real estate company - we’re a people company. And our people are experts in the world of property and association management.

As a Performance Manager on the Performance Management team at LINK, you will be responsible for directing the team members on the assigned apartment community(ies), and by implementing the policies, procedures, and practices that enable each property to meet and exceed budgeted financial goals and achieve operational performance objectives. This includes, but is not limited to, developing and executing property budgets, hiring and developing Performance Management team members, resident relations, property maintenance, rent collection, reporting, resident improvement activities and managing general leasing and renewal activities.

Leads, manages, and holds accountable (LMA), directs and develops assigned communities’ Performance Management, Sales and Service teams
Facilitate meetings and maintain communications/relationships with clients, vendors and internal team members
Coordinate Performance Management functions for community renovations or new management accounts
Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors
Assist in the performance of due diligence for prospective acquisitions
Serve as a hiring manager and participates in interviews, hiring decisions, onboarding and oversees direct team's performance including employee development. Also, participates with development of people leader and team member level training programs

Oversees marketing, leasing campaigns and renewal programs as directed by company standards
Coordinates and manages the resolution of all resident related customer service issues, and when necessary, meets directly with residents to resolve issues
Oversees property and resident files, general leasing and renewal activities, and rent collection
Oversees the development of property operating budgets and strategic planning for assigned communities. Monitors all purchases and expenses to ensure cost effectiveness and that communities operate within approved budgets
Reviews weekly operating reports, financial statements and payables to ensure financial performance goals are attained. Submits routine and requested reports on matters pertaining to the operational forecasts and financial performance of the property, site appearance, property audits, and marketing or traffic related activities
Suggests all plans and promotions involving rent increases, lease terms, and concessions and reviews with property manager(s)

Reviews and approves submitted paperwork from field operations including, but not limited to, hours worked by team members, purchase orders, contracts and purchase card transitions
Create individual development plans for themselves and their respective team members
Continuously recommend, develop and execute additional training for Performance Management team members to benefit the apartment communities proactively and on an as needed basis
Ensures compliance with property condition and quality standards
Ensure team completes work in accordance with all rental regulatory and contractual agreements along with all company policies/procedures and governmental compliance requirements
Works in conjunction with the Service Manager to implement and execute a preventative maintenance program to ensure structural, physical appearance, equipment and safety issues are addressed and corrective actions are immediately implemented, if needed
Coordinate with construction, warranty, quality assurance and renovations departments to identify capital improvement projects for all apartments and ensure proper funds are budgeted
Performs other related duties as required and assigned

About You

High school degree or equivalent required, bachelor’s degree in Property Management, Real Estate, Business Administration or a related field is preferred
At least three (3) to five (5) years of related property management experience with multi-family/residential property is required
At least one (1) year of experience leading a team is required
A strong sense of responsibility, ownership, and accountability
Strong knowledge to adhere to applicable federal, state, and city regulations involving Fair Housing, health and safety policies and procedures, and other aspects of residential, multi-family property management
Financial analysis skills and ability to manage operations within the approved annual budget
Detailed knowledge of the eviction process, and applicable state & federal laws.
Excellent interpersonal skills including strong verbal and written communication skills
A positive, get the job done attitude
Strong attention to detail, accuracy, strong organizational, multi-tasking, planning, and time management skills
Strong leadership skills and ability to develop, train, and motivate others

What Our Team Members Say:

“LINK has a phenomenal culture. Coworkers are extremely supportive. Directors make themselves readily available to help. I couldn't be more excited about choosing LINK for my career path.”

“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics— culture & people. Talented people, focused on training & elevating.”

“LINK actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”

Feel like you could make an impact at LINK? Apply today- We are excited to meet you!

Pay: $60,000.00 - $65,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

manager, customer service jobs in columbus

Performance Manager

District Manager

HR Manager of Employee Relations

Human Resources Manager II

Community Manager

Store Manager

Customer Success Manager

District Manager

Router / Cust Service Clerical

Team Manager

Customer Success Manager

Client Advocate I

Customer Service Supervisor

Customer Success Director

Human Services Manager

Director, Customer Relations

Customer Service Assistant 2

Security Operations Manager, Americas East

Conference Services Manager

Operations Manager (Operations Manager II)

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