Top 42 Manager ticketing services Jobs in Columbus

Manager Ticketing Services
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Inventory management
- Pass drug screening
1d
Client Support Specialist - Onsite
Genesis10 —Columbus, OH
- $21 - $25 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
School Age Program Manager
Franklin Park Conservatory and Botanical Gardens —Columbus, OH
- $46,000 a year
- Weekends as needed
- Public speaking
- 3 years
- Analysis skills
- AD&D insurance
- Disability insurance
1d
Box Office Staff - PromoWest
AEG Worldwide —Columbus, OH
- $10 - $15 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
- Full-time
- Computer science
- Computer Science
- Data entry
Quick Apply
Associate Manager of Parking - OSU Wexxner Medical
Towne Park —Columbus, OH
- Full-time
- Clean driving record
- Microsoft Outlook
- Hospital
- AD&D insurance
- Paid holidays
Systems Support Specialist, MSP- Columbus
Kloud9 IT, Inc. —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
IT Helpdesk Technician
The Lisinski Law Firm —Dublin, OH
- $25.10 - $26.53 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health savings account
- AD&D insurance
Quick Apply
14d
TSS Operations Manager
RAB Aggregator, LLC —Westerville, OH
- $65,000 - $72,000 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
Quick Apply
7d
Senior Manager Customer Experience (On-Site)
Integra Beauty —Groveport, OH
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Store Manager
KOHLS —Columbus, OH
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
5d
Stylist (Easton Town Center)
gorjana —Columbus, OH
- $18 - $21 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Merchandising
- Health insurance
- Dental insurance
Assistant Store Manager
KOHLS —Dublin, OH
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
Retail Stocking Associate - Part Time
Burlington —Columbus, OH
- $13.05 an hour
- Part-time
- Merchandising
- Organizational skills
- Entry level
- Paid holidays
- Health insurance
Guest Services Staff - PromoWest - Columbus
AEG Worldwide —Columbus, OH
- $10 - $14 an hour
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Ability to climb stairs
Stockperson
HMSHost by Avolta —Columbus, OH
- From $18 an hour
- Clean driving record
- Maintenance
- Ability to lift 50 pounds
- Commuter assistance
- Paid holidays
Service Desk Analyst
Star Seven Six —Columbus, OH
- On call
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Data Center Technician, DCC Communities
Amazon Data Services, Inc. —Dublin, OH
- $25.19 - $44.08 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Mid-level
- Employee assistance program
- 401(k) matching
8d
Part-Time Store Merchandising Associate
KOHLS —Westerville, OH
- From $12.50 an hour
- Part-time
- Writing skills
- Merchandising
- 16+ years old
6d
IT Support Analyst
Infoverity —Dublin, OH
- Full-time
- Hybrid work
- Google Workspace
- Computer Science
- Mid-level

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Manager Ticketing Services

The Ohio State University -
Columbus, OH

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Live chat
Optimizing workflow processes
Website maintenance
Knowledge management
Managing customer accounts
Email customer support
Texting/chatbox tools
Account maintenance
Constituent services
Phone communication
Communication accessibility accommodations
Inventory management
Team leadership
In-person customer service
Metrics Reporting
Mid-level
Event ticket sales
Bachelor's degree
Continuous improvement
Content development
Customer engagement
Quality improvement
Venue customer assistance
Customer service knowledge base
Content implementation
Management reporting
Events management
Strategic communications
Business operations
Customer satisfaction improvement

Full Job Description

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Job Title:

Manager Ticketing Services

Department:

Athletics | Ticket Office

Job Description

The Manager, Ticketing Services supports customer service and ticket operations for Ohio State Athletics by assisting ticket holders, managing assigned event responsibilities, and contributing to the delivery of a high-quality fan experience. This position serves as a primary resource for ticket holders and constituents, providing service through phone, email, live chat, and in-person interactions while fostering a positive and customer-focused experience. Assists with the implementation and maintenance of customer service standards, communication strategies, and operational procedures designed to enhance the fan experience and support department goals. Responsibilities include resolving customer issues, coordinating account maintenance and ticket fulfillment activities, facilitating ticket exchanges and accessibility accommodations, and ensuring accurate and timely communication across all customer touchpoints. Monitors customer interactions, service metrics, and feedback trends to identify opportunities for continuous improvement and operational efficiency. Maintains automated phone and chat messaging systems, customer service knowledge resources, and related content to support accurate and consistent service delivery. Collaborates with the Athletics Digital team to maintain and update ticketing-related webpages and online customer information.

The Manager oversees ticket operations for assigned events, including event programming, invoicing, inventory management, allocation, distribution, reporting, reconciliation, and fulfillment. This role collaborates closely with sales, marketing, development, business operations, and event management staff to ensure successful event execution and achievement of departmental objectives. Additionally, this position supports customer service and operational functions at home football games, concerts, and special events at Ohio Stadium and other Athletics venues; provides leadership and guidance to student employees; and assists the ticket office management team with operational initiatives, process improvements, and special projects.

Ohio State Athletics fosters a fast-paced, collaborative, and innovative environment where continuous improvement, adaptability, and exceptional customer service are highly valued.

Minimum Required Qualifications

Bachelor's degree or equivalent experience. 0 years of relevant experience required. 0-2 years of relevant experience preferred.

Function: Athletics

Sub-Function: Athletic Ticketing Operations

Career Band: Specialized

Career Level: S1

Additional Information:

Location:

Schottenstein Center (0081)

Position Type:

Regular

Scheduled Hours:

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

manager ticketing services jobs in columbus

Manager Ticketing Services

Client Support Specialist - Onsite

School Age Program Manager

Box Office Staff - PromoWest

IT Helpdesk Technician

Associate Manager of Parking - OSU Wexxner Medical

Systems Support Specialist, MSP- Columbus

IT Helpdesk Technician

TSS Operations Manager

Senior Manager Customer Experience (On-Site)

Store Manager

Stylist (Easton Town Center)

Assistant Store Manager

Retail Stocking Associate - Part Time

Guest Services Staff - PromoWest - Columbus

Stockperson

Service Desk Analyst

Data Center Technician, DCC Communities

Part-Time Store Merchandising Associate

IT Support Analyst

I want to receive the latest job alert for manager ticketing services in columbus

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