Top 53 Managing director of user services Jobs in Columbus

Vice President of Membership and Programs
YMCA of Central Ohio —Columbus, OH
- $125,000 - $150,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Senior level
Quick Apply
2d
Vice President of Membership and Programs
YMCA —Columbus, OH
- $125,000 - $150,000 a year
- 8 years
- Bachelor's degree
- Senior level
1d
PRODUCT MANAGER - REMOTE
Palco —Columbus, OH
- Full-time
- Remote
- Computer Science
- 5 years
- Bachelor's degree
- Paid training
- AD&D insurance
Transportation Manager I
DHL —Westerville, OH
- $85,000 - $110,000 a year
- Full-time
- 3 years
- Business development
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
CVM Facilities Director
The Ohio State University —Columbus, OH
- $103,000 - $134,500 a year
- Full-time
- Background check
- Pass drug screening
- Ability to lift 50 pounds
Education Program Specialist, Evaluation & Assessment- Education Curriculum
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- University
1d
Information Technology Director
Franklin County Auditor —Columbus, OH
- From $110,000 a year
- Full-time
- Hybrid work
- 7 years
- Computer Science
- Windows
- Free parking
- Paid holidays
9d
Manager, Academic Program Services
The Ohio State University —Columbus, OH
- $64,900 - $84,850 a year
- Full-time
- Background check
- Pass drug screening
- Data analysis skills
Area Product Owner - Executive Director (Operations Product | Reconciliation & Financial Exceptions Platforms)
JPMorganChase —Columbus, OH
- Full-time
- 8 years
- Mentoring
- Agile
- Health insurance
- Tuition reimbursement
5h
Sales Executive III
NTT Ltd —Columbus, OH
- $144,000 - $287,000 a year
- 5 years
- Bachelor's degree
- Travel
- Health savings account
- AD&D insurance
Faculty Director of Academic Excellence
The Ohio State University —Columbus, OH
- Email
- Background check
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
9h
Global Business Programs Specialist
The Ohio State University —Columbus, OH
- $51,500 - $67,250 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
5d
IT Manager
MA Design —Columbus, OH
- Google Workspace
- Azure
- Computer Science
- Profit sharing
- Health savings account
IT Business Analyst
Franklin County Municipal Court —Columbus, OH
- $87,713.60 a year
- Computer Science
- English
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
9d
Rehab Services Manager
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Acute care
- Background check
- Management
13d
Outreach and Communications Specialist
The Ohio State University —Columbus, OH
- $51,500 - $67,000 a year
- Full-time
- Background check
- Marketing
- Pass drug screening
12d
Facilities Supervisor | Overnight Shift
Lululemon —Columbus, OH
- $87,700 - $115,100 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Director Data & Insights
Express —Columbus, OH
- Email
- Computer science
- Computer Science
- Bachelor's degree
Sr. Manager Global Master Data Management
Vertiv —Westerville, OH
- Full-time
- Office
- SQL
- US work authorization
AVP, Infrastructure & Operations
Safelite Group —Columbus, OH
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
1d

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managing director of user services jobs near columbus

Vice President of Membership and Programs

YMCA of Central Ohio -
Columbus, OH

Quick Apply

Job Details

Full-time
$125,000 - $150,000 a year
2 days ago

Qualifications

Volunteer recruitment for social programs
Staff supervision
Strategic goal setting
Strategic management
Program management
Customer retention strategy
Community partnership development strategy
Team supervision
Abuse and neglect policy adherence
Volunteer management
Financial reporting
Program development
Coaching
Bachelor's degree in business
Employee relationship building
Leadership development
8 years
Executive-level budget management
Team development
Professional development support
Bachelor's degree
Team training
Bachelor's degree in operations management
Achieving business development revenue targets
Leading team collaboration initiatives
Human Services
Financial performance measurement
Talent career development
Monthly financial performance reviews
Implementation of strategic initiatives

Full Job Description

The YMCA of Central Ohio is seeking a strategic, collaborative, and mission-driven executive leader to serve as our Vice President of Membership and Programs. This key leadership role will shape strategies that drive membership growth, program excellence, community engagement, and operational success across our association’s community centers. Partnering with the Chief Operating Officer and senior leadership team, this role will lead through influence, develop strong leaders, and ensure teams are equipped to deliver exceptional experiences for members, participants, and the communities we serve. The ideal candidate brings proven success leading multi-site operations, building high-performing teams, managing complex initiatives, and translating strategy into measurable results. If you are passionate about developing people, advancing innovative solutions, and creating meaningful community impact, this is an opportunity to help shape the future of the YMCA of Central Ohio. Join us in strengthening communities through youth development, healthy living, and social responsibility.

Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.
Build and implement strategy towards growth and development in membership and assigned program areas. This includes communication of strategy and participant, revenue goals to all center leadership teams. Takes action with center leadership when targets are missed to develop action plans for correction.
Works alongside center leadership and staff to assure sound operations in membership and programs. Provides leadership and direction to the centers by coaching direct reports and other executives, and by providing overall direction to the center program areas.
Assists executive directors and program directors with their budget process / performance and strategic plan implementation. Takes quick action to remedy concerns and pivot operations, when needed.
Monitors monthly financial reports to assure that revenue targets are met and expenses are controlled. Takes action, when necessary, to ensure that the YMCA is staying on target of key financial objectives. Partners closely with the CFO to ensure that the YMCA’s financial performance is in line with Association targets and goals.
Builds intentional relationships with other Business line leaders to produce a culture of support, trust and a cohesive approach towards working together to achieve association goals, including the development of Executive Directors.
Has the responsibilities of growing and developing cause-driven leaders through a culture of coaching, professional development plans and clear goal setting. Provides leadership to various assigned groups and teams to ensure that YMCA leaders are on a path towards meeting their career objectives.
Ensures center directors have a clear understanding and plan for the annual campaign. Provides training and leadership in these areas, as necessary.
Ensures the highest levels of safety and performance for all center operations while looking to serve the whole community and meet the mission of the YMCA.
Stays connected and keeps our YMCA at the cutting edge of best practices, program relevancy and YMCA excellence. Monitors key results areas and provides effective management by anticipating problems and taking early corrective action.
Ability to work effectively with diverse groups and viewpoints from all social and economic segments of the organization and community.
Adheres to all policies and procedures related to abuse risk management, while reporting suspicious or inappropriate behaviors. Complies with all procedures related to supervision of you and follows the YMCA’s training and reporting requirements.

QUALIFICATIONS:

Bachelor degree in operations management, human services, business or social services, or equivalent in experience and education combined.
Eight or more years of progressive professional experience with managing multiple product lines and services, and multi-location operations. YMCA or non-profit experience preferred.
YMCA Organizational Leader certification preferred; if not certified, should obtain certification within 2 years.
Passionate belief in the Y’s cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our neighbors.
Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.
Experience developing effective teams which deliver organizational wide services and effective end user member services.
Ability to work effectively with diverse groups and viewpoints from all social and economic segments of the organization and community. A commitment to diversity, equity, inclusion and anti-racism is expected from our staff.
Proven track record of developing authentic relationships with others.
Ability to foster a collaborative team approach to solving challenging situations.

The Vice President of Membership and Programs ensures successful operations of Community Centers in the areas of membership, center programs, volunteer recruitment, staff supervision, community relations, collaborations, budgeting, and financial results. In partnership with co-leaders and the Chief Operating Officer, the Vice President supervises, develops and implements a full range of programming, services, partnerships, and community outreach to achieve strategic goals and provide outstanding service to all members, program participants and partners. This position provides direction, measurement and accountability for Association initiatives within the YMCA’s operational framework, member/participant engagement strategies and member/participant retention strategies. The Vice President also provides leadership and counsel to the centers regarding programming best practices, membership initiatives, and community connections.

Quick Apply

Refine Your Search

managing director of user services jobs in columbus

Vice President of Membership and Programs

Vice President of Membership and Programs

PRODUCT MANAGER - REMOTE

Transportation Manager I

CVM Facilities Director

Education Program Specialist, Evaluation & Assessment- Education Curriculum

Information Technology Director

Manager, Academic Program Services

Area Product Owner - Executive Director (Operations Product | Reconciliation & Financial Exceptions Platforms)

Sales Executive III

Faculty Director of Academic Excellence

Global Business Programs Specialist

IT Manager

IT Business Analyst

Rehab Services Manager

Outreach and Communications Specialist

Facilities Supervisor | Overnight Shift

Director Data & Insights

Sr. Manager Global Master Data Management

AVP, Infrastructure & Operations

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