Top 143 Manufacturers representative Jobs in Columbus

Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Advanced Training and Field Development Manager
Zoll Medical Corporation —Columbus, OH
- $140,000 - $175,000 a year
- Anatomy knowledge
- 3 years
- Bachelor's degree
6d
Aircraft Maintenance Technician Supervisor
Republic Airways —Columbus, OH
- Weekends as needed
- Clean driving record
- Mechanic experience
- Mid-level
Sheet Metal Technician
Republic Airways —Columbus, OH
- Weekends as needed
- Clean driving record
- Mechanic experience
- Computer literacy
Sales and Merchandising Representative
High Point Sales and Marketing LLC —Columbus, OH
- $21 an hour
- Full-time
- Background check
- Spanish
- Merchandising
- Paid training
- Health insurance
Quick Apply
HVAC Estimator
PH FM LLC —Westerville, OH
- Full-time
- Construction site
- 5 years
- Computer literacy
Quick Apply
11d
Outside Sales Representative
PX Ohio Custom Windows LLC —Columbus, OH
- $100,000 - $200,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Driving
- Paid training
- Opportunities for advancement
Quick Apply
Sales Manager Central - Industrial Sales
MTLI Group of Companies —Ohio
- $140,000.03 - $200,412.60 a year
- Full-time
- Remote
- Mid-level
- Driver's License
- Travel
- Relocation assistance
- Dental insurance
Quick Apply
3d
Diesel Mechanic/Technician I - Experienced
Penske Truck Leasing —Obetz, OH
- ASE Certification
- Background check
- 6 years
4h
Business Development Representative - B2B Sales
The Kingswood Company —Columbus, OH
- $80,000 - $120,000 a year
- Email
- Background check
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Clinical Assistant
Ohio Sleep Treatment —Westerville, OH
- $21 - $27 an hour
- Full-time
- Background check
- Dental office
- OSHA
- Travel reimbursement
- Profit sharing
Quick Apply
Diesel Mechanic/Technician I - Experienced
Penske Truck Leasing —Delaware, OH
- ASE Certification
- Background check
- 6 years
5h
2311 Buyer
NIBE Element North America —Columbus, OH
- $70,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Travel
Quick Apply
Sales Rep – Material Handling/Cranes
Top Shelf Integrated Solutions —Columbus, OH
- $80,000 - $120,000 a year
- Email
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Sales Representative
Crown Equipment Corporation —New Albany, OH
- Clean driving record
- Marketing
- Computer literacy
- Paid parental leave
- Paid holidays
Project Manager, Commissioning QA/QC
CPG Beyond, Inc. —Columbus, OH
- $98,891 - $148,392 a year
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Senior Manager, Operations Training
Simpson Strong-Tie Company Inc. —Columbus, OH
- $123,700 - $210,300 a year
- Full-time
- Pass drug screening
- Office
- 8 years
- Paid jury duty
- Health insurance
Quick Apply
5d
Infrastructure Technician I
Black Box —New Albany, OH
- Weekends as needed
- Ability to walk for extended periods
- English
- Mid-level
Quick Apply
Customer Sales & Service Representative
1100 Applied Industrial Technologies, Inc. —Columbus, OH
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer literacy
- Tuition reimbursement
- Paid time off
20h
Inside Sales Representative - Laird Plastics
Plastics Family Americas —Columbus, OH
- Full-time
- Inventory management
- Computer literacy
- Bachelor of Science
- Profit sharing
- Paid parental leave
Quick Apply

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Customer Service and Tech Support - Customer Support for Learning and Development

Lifted, an Upwork Company™
Columbus, OH

Quick Apply

Job Details

Contract

Benefits

Work from home

Qualifications

Phone communication
Computer literacy
High school diploma or GED
Mobile devices

Full Job Description

Company Description

The Customer Care & Technical Support Representative, Level 1, plays a crucial role in our remote call/contact center environment. This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone calls, chat, email, and SMS. Representatives are expected to assist customers wherever volume demands.

Job Description

Key Responsibilities include:

Technical Issue Resolution: Provide expert troubleshooting for K12-provided equipment (desktops, laptops, monitors, printers), addressing start-up/log-in issues, hardware damage, and software viruses.
Customer Service Excellence: Deliver outstanding customer service across all support channels, ensuring a positive experience for parents and students.
Application Support: Offer comprehensive support for the K12 suite of learning systems and business applications.
Escalation Management: Promptly escalate unresolved issues to the appropriate Tiered support team.
Order and Replacement Management: Handle the ordering and replacement of materials and computer equipment efficiently.
This role is ideal for individuals who thrive in a dynamic call center environment and are passionate about providing top-notch technical support and customer service.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Respond to technical issues related to K12 proprietary systems, hardware, software, and networking both in written form and orally via telephone.
Assist customers by diagnosing problems and providing resolutions for technical and service issues using troubleshooting techniques and tools to identify defective products/systems/hardware and follow guidelines in issuing service or replacements.
Advise / educate customers within procedural guidelines to ensure a complete solution to their technical or service questions.
Answer questions about installation, operation, configuration, and usage of assigned equipment; document and assign customer problems for resolution using support ticketing and CRM software.
Remain knowledgeable of K12’s proprietary systems, various hardware product lines, and current industry products and technologies.
Escalate more complex issues with proprietary systems to the next tiered support team with urgency and/or escalate more complex hardware equipment issues to the manufacturer.

Qualifications

REQUIRED QUALIFICATIONS:

High School Diploma / GED and relevant work experience
Minimum of 1 year of experience in a similar call center role
All work must be performed within the United States. Candidates must reside in and be authorized to work from the U.S. for the duration of employment.

System Requirements:

Our work from home members are required to have and maintain high-speed internet connection. At a minimum 50Mbps download speed and 10Mbps upload speed, if not competing with other household users. Satellite, DSL, data plans, wireless or dial-up services are not compatible.
Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
Ethernet connection is preferred.

Physical and Technical Requirements:

This role requires remaining at a designated workstation for the duration of scheduled shifts (excluding provided breaks and/or meal periods, as applicable), with continuous computer use, typing, reading, listening, and speaking.
Daily access to a smart device (e.g., phone, tablet) capable of downloading and using apps.
Professional home office setup free from distractions during operational hours.
Ability to attend virtual training sessions via webcam.

Education and Knowledge:

Thorough knowledge of home-based connectivity support.

Communication Skills:

Strong verbal and written communication skills.
Excellent listening skills with the ability to communicate effectively across multiple channels, including phone, voicemail, email, and chat.
Proficiency in telephone and email etiquette.

Technical Proficiency:

Expertise in PC and Internet applications.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.).
Proficiency in web-based applications; Salesforce experience is a plus.
Knowledge of Microsoft Windows operating systems.

Customer Service and Problem-Solving:

Consultative approach to customer service.
Strong problem-solving and analytical skills with a solutions-oriented mindset.

Professional and Personal Qualities:

Ability to work in a high-volume environment while maintaining quality.
Ability to work independently and collaboratively within a team-oriented environment.
Resilient, detail-oriented, and accountable for high-quality work.
Ability to prioritize competing tasks and deliver results effectively.
Ability to take ownership of work and execute projects.
Open to feedback and demonstrates adaptability and continuous improvement.

Additional Requirements:

Ability to clear required background check.

DESIRED QUALIFICATIONS:

Previous experience with Education field
Salesforce Experience
Previous Customer Service or Tech Support experience with proven record of achievement

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other reasonable job-related instructions, and perform any other work-related duties, as assigned by their supervisor.

Quick Apply

Refine Your Search

manufacturers representative jobs in columbus

Customer Service and Tech Support - Customer Support for Learning and Development

Advanced Training and Field Development Manager

Aircraft Maintenance Technician Supervisor

Sheet Metal Technician

Sales and Merchandising Representative

HVAC Estimator

Outside Sales Representative

Sales Manager Central - Industrial Sales

Diesel Mechanic/Technician I - Experienced

Business Development Representative - B2B Sales

Clinical Assistant

Diesel Mechanic/Technician I - Experienced

2311 Buyer

Sales Rep – Material Handling/Cranes

Sales Representative

Project Manager, Commissioning QA/QC

Senior Manager, Operations Training

Infrastructure Technician I

Customer Sales & Service Representative

Inside Sales Representative - Laird Plastics

I want to receive the latest job alert for manufacturers representative in columbus

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