Ensuring smooth and secure real estate closings for all involved in the transaction.
PGP Title is where real estate closings meet precision, care, and teamwork. For over 20 years, our full-service title and settlement professionals have partnered with PulteGroup’s homebuilding and mortgage teams to deliver seamless, on-time closings. Headquartered near Dallas, TX, we’re proud of our inclusive culture, guided by values like doing the right thing and working as a unified team. If you’re looking for a career with purpose, growth, and the chance to make a difference, you’ll find it here.
Apply now and discover a career where your contributions are valued, your growth is supported, and your work makes a lasting impact.
This position is 100% in-office Monday - Friday in Dublin, Ohio.
JOB SUMMARY:
Responsible for achieving branch strategic and financial objectives by establishing and overseeing efficient closing/settlement processes, developing internal and external customer relationships, preparing and maintaining branch budgets and managing and developing branch staff.
PRIMARY RESPONSIBILITIES :
Ensure daily branch operations are conducted in accordance with operations standards
Establish and monitor processes for accurate and timely processing of title, scheduling, closing preparation, closing and post-closing
Ensure quality customer service. Monitor and respond to Pulte Group’s customer service management system (CQE).
Serve as point of contact for customer questions and concerns as needed
Prepare and adhere to departmental budgets with focus on expense reduction and maximizing revenue
Market the value of PGP to Pulte Group and Pulte Mortgage, customers, realtors and other lenders
Perform as a team member in allocating and coordinating the workflow
Maintain thorough and current knowledge of all federal, state, and local regulations as well as internal policies and procedures
Keep abreast of area competitors’ products, services and costs
Maintain and foster branch participation in division/community events and promote Pulte values and culture
Act as liaison between all parties to the transaction within the Title & Settlement Process
Handle all aspects of the settlement transactions and facilitate closings
Follow Escrow Accounting Business Practice Guidelines while complying States Good Funds Statutes.
Review escrow quality assurance reports and resolve to outstanding issues to ensure compliance with required business policy
Perform other duties as assigned
REQUIRED EDUCATION
Minimum Hi g h School Dip l oma or equivalent
Licensing requirements as required by State/Federal Agencies
Notary Public license requirements as required by State
REQUIRED EXPERIENCE
Related Functional Experience: Minimum of 3-5 years Escrow Operations Experience
Supervisory Minimum of 2 years at a supervisory level or above.
Specialize in RESPA with understanding of company's underwriting guidelines
Understanding of title and settlement rules and regulations
Effective communication, presentation, and organization skills
Capacity to work in a multi- location team environment
Ability to prioritize conflicting demands & meet department needs with available resources
Efficient in Microsoft Windows, Outlook, Excel, One Note and Softpro is a plus
Loyal: Shows firm and constant support to a cause
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject
Self-Starter: Inspired to perform without outside help
Goal Completion: Inspired to perform well by the completion of objectives
Resolve complex problems and execute complex transactions as needed
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PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.
