Top 7 Mortgage servicing representatives Jobs in Columbus

Mortgage Associate
Telhio Credit Union —Columbus, OH
- Background check
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
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Lead Member Service Representative
KEMBA Financial Credit Union —Columbus, OH
- $26 - $30 an hour
- Full-time
- Mid-level
- 3 years
- Organizational skills
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Senior Member Service Representative
KEMBA Financial Credit Union —Pickerington, OH
- $26.00 - $30.50 an hour
- Full-time
- Mid-level
- 3 years
- Organizational skills
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Sales Representative
Matic —Columbus, OH
- $19.23 - $20.19 an hour
- Mid-level
- Office
- US work authorization
- Health savings account
- Disability insurance
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Inside Sales Representative
Matic —Columbus, OH
- $19.23 an hour
- Office
- No degree
- US work authorization
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
Matic —Columbus, OH
- $19.23 an hour
- Call employer
- Office
- US work authorization
- Computer skills
- Health savings account
- Dental insurance
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Senior Customer Service Representative
Matic —Columbus, OH
- $20.19 an hour
- Call employer
- US work authorization
- Computer skills
- 1 year
- Health savings account
- Dental insurance
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Mortgage Associate
Telhio Credit Union —Columbus, OH
Assisting borrowers with Telhio membership, confirming each borrower is an active member, collecting upfront LVF prior to loan submission.
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Lead Member Service Representative
KEMBA Financial Credit Union —Columbus, OH
Provides a high level of sales and service support for all inbound Member activity that results from branch visits and/or Member calls.
$26 - $30 an hour
Quick Apply

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Mortgage Associate

Telhio Credit Union -
Columbus, OH

Quick Apply

Job Details

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer communication
Mortgage compliance
High school diploma or GED

Full Job Description

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.

Position Summary:

The Mortgage Associate is the individual that serves as the gateway between the Mortgage Loan Originator, the Members and all internal processing/underwriting staff. The Associate serves as an extension of mortgage sales by providing support through data gathering and loan progress. The Associate will monitor and report the accuracy of data from the initial receipt of file through file submission. The Associate is required to forward all mortgage related investor and governmental notifications of applicable information to applicable internal staff.

The Associate assists the Mortgage Loan Originators and Processors in meeting mortgage loan production goals and serves as a back up to all Mortgage Loan Originator activities in their absence. The assistant is also responsible for running automated marketing campaigns through Surefire CRM system. They are expected to become experts in utilizing this platform to help drive return business and automated marketing campaigns for members and referral partners as well.

Responsibilities:

Evaluates and organizes every file for completeness, and readies file for submission to processing
Working with members and MLO’s to make sure all that is needed on the submission checklist is in the file prior to submission
Assisting borrowers with Telhio membership, confirming each borrower is an active member, collecting upfront LVF prior to loan submission
Assists MLO’s, Processors, Underwriters, Post Closers and Mortgage Servicing in gathering needed items from members
Provide pipeline coverage for MLO in their absence
Operates within compliance with all required regulations and polices including all Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) policies, procedures and regulations
Stays up to date on all Surefire Activities
Communicates effectively with members in an organized manner
Follows up with member or MLO within 24 hours of receiving file
Exercising a sense of urgency in submitting the loan file ASAP, following up and staying on top of needed items
Stays involved in community networking groups, marketing campaigns and volunteerism
Monitoring Surefire CRM for duplicates, manually entering prospects/referral partners and assigning marketing campaigns
Attending team meetings
Completing assigned training

Qualifications

High School Diploma or GED Required
1-3 years Mortgage lending industry experience
Knowledge of Fannie Mae and Freddie Mac & Underwriting Regulations associated with
Knowledge of FEMA Regulations and Requirements
Knowledge of Equal Credit Opportunity Act
Experience in underwriting to various "Investor Regulations"
Knowledge of banking products and service offerings
Experience in following MLO process and procedures
Attention to detail
Knowledge of Telhio Loan Policy, Products & Services
Time Management
Active listening
Analytical and quantitative skills
Ability to work in a fast-paced environment
Effective communication skills (oral and written)
Must be able to pass a background check including Credit, Drug Screen, Criminal and Bondability

What you will earn:

Competitive pay
Opportunity to earn incentive and bonus
Benefits: medical, dental, vision, life and disability insurance
6% matching and immediately vested 401(k) plan
Paid holidays, vacation and personal time
Opportunity for personal career growth, continued education and mentorship programs
Volunteer opportunities impacting the local community

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.

This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer

Quick Apply

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mortgage servicing representatives jobs in columbus

Mortgage Associate

Lead Member Service Representative

Senior Member Service Representative

Sales Representative

Inside Sales Representative

Customer Service Representative

Senior Customer Service Representative

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