Top 7 Museum visitor Jobs in Columbus

Museum Store Manager
Columbus Museum Of Art —Columbus, OH
- $53,000 - $55,000 a year
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- Driver's License
Quick Apply
11d
Visitor Experience Lead
Franklin Park Conservatory and Botanical Gardens —Columbus, OH
- $18 an hour
- Weekends as needed
- Public speaking
- Mid-level
- Organizational skills
- AD&D insurance
- Disability insurance
14d
Volunteer, Ohio History Center & Ohio Village
Volunteers Ohio History Connection —Columbus, OH
- Part-time
- Background check
- Children
- Entry level
Quick Apply
Lighting Specialist
The Ohio State University —Columbus, OH
- Full-time
- Background check
- 5 years
- Pass drug screening
10d
Newark Earthworks Volunteer
Volunteers Ohio History Connection —Columbus, OH
- Online Application
- Background check
- 18 years or older
- Maintenance
Quick Apply
Exhibit Design Director
Roto —Dublin, OH
- $85,000 - $100,000 a year
- Management
- Presentation skills
- Mentoring
Quick Apply
5d
Line Cook
Columbus Museum Of Art —Columbus, OH
- $17 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
5d

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Environmental Health and Safety Manager
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Museum Store Manager
Columbus Museum Of Art —Columbus, OH
Valid driver’s license and reliable personal vehicle for weekly travel between sites. Bachelor’s degree in a related field or 4–6 years of progressive…
$53,000 - $55,000 a year
Quick Apply
11d
Visitor Experience Lead
Franklin Park Conservatory and Botanical Gardens —Columbus, OH
Demonstrates a focus on serving visitors and guests of the Conservatory. Provides excellent customer service while assisting guests with class registration,…
$18 an hour
14d

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Museum Store Manager

Columbus Museum Of Art -
Columbus, OH

Quick Apply

Job Details

Full-time
$53,000 - $55,000 a year
11 days ago

Qualifications

Confidential information handling
Museum experience
Merchandising
E-commerce
Driver's License
Managing budgets in a finance role
Online retail experience
Vendor relationship management
Leading team collaboration initiatives
Negotiating purchasing contracts
POS systems
Organizational budget management
Analytics

Full Job Description

Job Title: Museum Store Manager

Department: Retail Operations

Reports To: Senior Director of Museum Projects

Salary Range: $53,000- $55,000

FLSA Status: Exempt (full-time)

Work schedule: Monday – Friday, 9:00AM – 5:00PM, plus additional hours as needed including some weekends and holidays.

Prepared/Revised Date: 07/2026

______________________________________________________________________

Job Summary:

The Museum Store Manager leads the daily operations and long-term scaling of the CMA Museum Stores—both onsite and online. This role oversees merchandising, product development, brand alignment, and financial performance, ensuring the stores enhance the visitor experience and support the museum’s mission. The Manager collaborates closely with several colleagues across curatorial, publications, marketing, finance, and other museum departments to create a retail program that reflects the museum’s vision, values, audiences, and strategic goals.

Strategic Leadership & Collaboration

Support the vision, strategy, and creative direction for the Museum Stores, ensuring alignment with institutional goals and brand identity at each location.
Partner with cross departmental teams on exhibitions, programming, marketing initiatives, and visitor experience initiatives among others.
Drive new retail initiatives that expand audience engagement, support museum storytelling, and strengthen the museum’s market position.

Merchandising & Product Development

Oversee and coordinate product development, including artist collaborations, custom merchandise, and exhibition related items.
Curate merchandise selection that reflects the museum’s mission, diverse audiences, and community values.
Ensure compelling visual merchandising through strategic placement, signage, rotating displays, and instore campaigns.

Retail Operations & ECommerce

Manage inventory planning, purchasing, vendor relationships, and contract negotiations to maintain strong margins.
Oversee and scale the online store, ensuring a seamless digital shopping experience and consistent brand presentation.
Implement systems and processes that improve operational efficiency, inventory accuracy, and customer service at both locations: CMA Museum Store and Bookshop at The Pizzuti.

Financial Management

Develop and manage annual operating budgets, revenue forecasts, and long-range financial plans.
Monitor performance metrics (e.g., sales, margins, inventory turns, ecommerce KPIs) and adjust strategies accordingly.
Ensure the stores contribute to institutional revenue goals and overall financial sustainability.

Team Leadership

Recruit, train, and mentor a diverse, customer focused retail team.
Foster a collaborative, inclusive, and creative work environment.
Establish clear performance expectations and provide ongoing coaching and evaluation to meet store and ecommerce goals.

Requirements and Qualifications

Bachelor’s degree in a related field or 4–6 years of progressive experience in retail management, museum retail, or specialty merchandising and product development.
Demonstrated success in retail operations, merchandising, and team leadership.
Strong communication, administrative, and organizational skills.
Experience with ecommerce platforms, POS systems, and retail analytics.
Ability to work collaboratively across departments and engage with diverse audiences.
Knowledge of budgeting, financial planning, and vendor negotiation.
Ability to handle sensitive information with discretion.
Valid driver’s license and reliable personal vehicle for weekly travel between sites.

Performance Expectations and Evaluation

Achieve or exceed annual revenue and profitability targets.
Maintain high standards for product quality, merchandising, and customer experience.
Deliver store produced products on time and to professional standards.
Contribute to a welcoming, mission aligned visitor experience.
Demonstrate professionalism, creativity, and commitment to continuous improvement.

Physical Requirements

Must be able to stand, walk, sit, and use hands to touch, handle, or feel. Must be able to reach with hands and arms, climb or balance, stoop, kneel, or crouch. Must be able to talk and hear. Must be able to lift, push or pull up to 50lbs. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

Work Environment: Environment is generally quiet with occasional moderate noise.

Quick Apply

Refine Your Search

museum visitor jobs in columbus

Museum Store Manager

Visitor Experience Lead

Volunteer, Ohio History Center & Ohio Village

Lighting Specialist

Newark Earthworks Volunteer

Exhibit Design Director

Line Cook

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