Top 39 Operations loan servicing Jobs in Columbus

Transaction Specialist IV
JPMorganChase —Westerville, OH
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
- Health insurance
- Tuition reimbursement
Servicing Travel Advisor III - Chase Travel (Hybrid - Westerville, OH)
JPMorganChase —Westerville, OH
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
- Tuition reimbursement
Business Analyst Sr.
Huntington Bank —Columbus, OH
- $57,000 - $113,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Wellness program
- Paid holidays
3d
Client Support Desk Analyst
defi AUTO LLC —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
9d
Client Relationship Officer - Commercial Admin Total Bank
WesBanco Bank, Inc. —Columbus, OH
- Remote
- Computer literacy
- Research
- Mid-level
Universal Banker
Buckeye State Bank —Powell, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Health savings account
- Disability insurance
Quick Apply
4d
Default Services Operations Specialist I
Huntington Bank —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
19h
Client Service Advisor
Western Alliance Bank —Columbus, OH
- Full-time
- Word processing
- Writing skills
- Research
- Wellness program
- Health insurance
FCBank, Commercial Relationship Manager
CNB Financial Corporation —Worthington, OH
- Full-time
- Office
- Business development
- Math
- Wellness program
- Paid holidays
Quick Apply
CRE Loan Closing Specialist - Senior
Huntington Bank —Columbus, OH
- $70,000 - $140,000 a year
- Full-time
- Office
- Analysis skills
- Bachelor's degree
- Wellness program
- Paid holidays
9d
Retail Lending Administrative Assistant
Northwest Bank —Columbus, OH
- Full-time
- Marketing
- Word processing
- Research
Quick Apply
Product Manager
JPMorganChase —Columbus, OH
- Full-time
- 5 years
- Office
- Product management
- Health insurance
- Tuition reimbursement
CSC Mortgage TSM 1
Huntington Bank —Columbus, OH
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
4d
Healthcare Banking Program Manager
Civista Bank —Dublin, OH
- Extended hours
- Construction site
- Office
- Finance
- Dental insurance
Quick Apply
6d
Personal Banker Associate I - Westerville Area
Fifth Third Bank —Westerville, OH
- Full-time
- Office
- Math
- Travel
AVP, Collections and Special Assets
Telhio Credit Union —Columbus, OH
- Office
- 3 years
- Finance
- Paid holidays
- Disability insurance
Quick Apply
Member Service Representative (Personal Banker - Sales)
KEMBA Financial Credit Union —Columbus, OH
- $21 - $30 an hour
- Full-time
- Organizational skills
- Leadership
- Communication skills
- Cell phone reimbursement
Quick Apply
6d
Personal Banker Associate I- Northeast Columbus Area
Fifth Third Bank —Gahanna, OH
- Full-time
- Office
- Math
- Travel
Home Lending Escrow Operations Vice President
JPMorganChase —Columbus, OH
- Full-time
- Office
- Recruiting
- Senior level
- Health insurance
- Tuition reimbursement
3d
Personal Banker Associate I
Fifth Third Bank —Canal Winchester, OH
- Full-time
- Office
- Math
- Travel

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Transaction Specialist IV

JPMorganChase -
Westerville, OH

Apply Now

Job Details

Full-time

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Customer communication
Machine learning/AI-based analysis
Automation
Coaching
High school diploma or GED
Team development
Machine intelligence
Professional development support
Industry knowledge of financial regulations
Conflict management
Mentoring
Banking product expertise
AI-driven automation
Financial process automation

Full Job Description

JOB DESCRIPTION

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities.

As a Transactions Specialist IV within JPMorganChase, you will play a pivotal role in managing customer accounts, handling inquiries, and maintaining transactions. Your expertise in a variety of work processes will be crucial in solving non-routine, yet not overly complex problems, often improving on existing procedures. You will be expected to coach and mentor junior roles, fostering a collaborative team environment. Your ability to understand and apply artificial intelligence and automation technologies will be key in optimizing our transaction processes. With a developing understanding of market products, you will be able to navigate the industry practices and regulations, ensuring the smooth operation of our transaction management.

Job responsibilities

Process, clear, and service transactions, adhering to established procedures and ensuring high-quality standards, including the extraction and verification of checks and remittances.
Utilize knowledge of artificial intelligence and automation technologies to optimize transaction processes and enhance customer experience.
Assist in resolving non-routine transactional issues by leveraging advanced knowledge of policies and procedures, and interfacing with other departments to research and resolve inquiries.
Contribute to team development by providing coaching and mentoring to junior roles, fostering a collaborative and inclusive environment.
Maintain up-to-date knowledge of market products, industry practices, and regulations to ensure smooth operation of transaction management.

Required qualifications, capabilities, and skills

Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, and settling transactions.
Demonstrated ability to apply artificial intelligence and automation technologies in a transactional environment.
Strong communication skills and experience in conflict management as well as coaching and mentoring, with a focus on developing junior roles within a team.
Developing proficiency in understanding and navigating market products, industry practices, and regulations.
Demonstrated ability to handle non-routine transactional issues, leveraging policies and procedures to devise solutions.
High school diploma or GED required.
Physical requirements: sitting up to 95% of the time, standing up to 10% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Apply Now

Refine Your Search

operations loan servicing jobs in columbus

Transaction Specialist IV

Servicing Travel Advisor III - Chase Travel (Hybrid - Westerville, OH)

Business Analyst Sr.

Client Support Desk Analyst

Client Relationship Officer - Commercial Admin Total Bank

Universal Banker

Default Services Operations Specialist I

Client Service Advisor

FCBank, Commercial Relationship Manager

CRE Loan Closing Specialist - Senior

Retail Lending Administrative Assistant

Product Manager

CSC Mortgage TSM 1

Healthcare Banking Program Manager

Personal Banker Associate I - Westerville Area

AVP, Collections and Special Assets

Member Service Representative (Personal Banker - Sales)

Personal Banker Associate I- Northeast Columbus Area

Home Lending Escrow Operations Vice President

Personal Banker Associate I

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